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Stop Requested: Daily Summaries Delivered
by ETA Transit
Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you're a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!
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- 6 days ago49 min
AI Roundtable, Part 2: Cybersecurity, Trust and AI in Transit
In the second installment of Stop Requested’s AI Roundtable series, ETA CEO John Maglio joins hosts Levi McCollum and Christian Londono, along with Eric Hilton and Zach Vinduska of North Highland, to discuss what AI adoption means for cybersecurity, data privacy, and trust inside transit agencies. The conversation explores new attack surfaces created by AI, practical guardrails for employees, enterprise versus public AI tools, data governance, monitoring and human review, and the risks of “shadow AI” developing outside IT oversight. The group also discusses what agencies should ask technology vendors, how AI can strengthen cybersecurity as well as create new vulnerabilities, and what transit leaders can do now to adopt AI more safely.
- 1 weeks ago54 min
AI Roundtable, Part 1: How Transit Agencies Are Actually Using AI
In this special roundtable episode of Stop Requested, ETA CEO John Maglio joins hosts Levi McCollum and Christian Londono, along with Stephen Kuban, CEO of Kuban Transit Solutions, to compare what they are seeing and hearing about AI across the public transportation industry. The conversation explores how agencies are using AI today, from everyday staff productivity and data analysis to NTD reporting and paratransit operations, and what it will take to move from individual experimentation to organization-wide adoption. The group also discusses AI policy, workforce training, disconnected agency data, predictive operations, and how transit leaders can begin preparing for what comes next.
- 2 weeks ago44 min
Bridging Transit Planning and Operations in Miami-Dade with Linda Morris (Replay)
In this replay of Stop Requested, Levi McCollum and Christian Londono revisit their conversation with Linda Morris, Chief of Service Planning and Scheduling at Miami-Dade County, as part of the Miami-Dade series. Linda oversees service planning across bus, rail, and Metromover in one of the country’s most complex transit environments. The conversation covers launching Metro Express BRT, coordinating service across dozens of municipalities, modernizing scheduling tools, and improving reliability across a large and growing region. Linda also reflects on her time at AC Transit, including major capacity projects and the introduction of double-decker buses, and how those experiences shaped her approach to service planning in South Florida.
- 3 weeks ago57 min
Why It Costs So Much to Build Rail Transit in the USA with Dr. Eric Goldwyn
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Eric Goldwyn, professor at NYU and director of the Transportation and Land Use program at NYU Marron. Eric shares what the Transit Costs Project has learned by comparing nearly a thousand transit infrastructure projects around the world. The conversation explores why U.S. projects cost more and take longer to build, what cities lose when those costs climb, and how decisions around station design, construction methods, permitting, and project management affect the final price. Eric also discusses why transit agencies need stronger internal expertise, more visibility into costs, and a clearer understanding of the tradeoffs behind major capital projects.
- Aug 18, 202654 min
Balancing the Art and Science of Transit Planning with Brian McCollom
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Brian McCollom, a transit management consultant with more than 50 years of experience in planning, operations, performance management, and the National Transit Database. Brian shares why good transit planning requires more than technical skill, combining data and standards with judgment, observation, and a clear understanding of the market a service is meant to serve. The conversation explores how planners can make better use of limited resources, what performance audits reveal beyond the headline metrics, and why getting out into the field still matters. Brian also discusses service costing, fare policy, NTD reporting, and the value of learning from operators, maintenance teams, riders, and peers across the industry.
- Aug 10, 202659 min
What It Takes to Lead a Transit Agency with Frank White III
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Frank White III, former CEO of the Kansas City Area Transportation Authority and founder and managing partner of Praxis Advisors Group. Frank reflects on leading KCATA through workforce shortages, funding pressures, regional coordination, and the return of fares after years of fare-free service. The conversation explores why transit leaders have to get the basics right before pursuing bigger ambitions, how data and transparency can help navigate difficult decisions, and why transit agencies should have a seat at the table in economic development and regional planning. Frank also discusses the realities of the transit CEO role, KCATA’s work in transit-oriented development, and how he is applying those lessons through Praxis Advisors Group.
- Aug 4, 202648 min
Using AI to Plan Better Transit Service with Anthony Trasatti
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Anthony Trasatti, co-founder and CEO of Ontra Mobility. Anthony shares how his work in operations research and the MARTA Reach pilot led to building an AI-powered platform for transit planning. The conversation explores how agencies can test thousands of network scenarios, uncover unmet demand, and weigh tradeoffs between ridership, coverage, cost, and equity. Anthony also discusses where AI can support planners, why operational constraints still require human judgment, and how better modeling can turn long-range ideas into practical service changes.
- Jul 27, 202645 min
Turning Community Feedback Into Better Transit with Shofi Ull Azum
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Shofi Ull Azum, Chief Planning and Development Officer at Cherriots in Salem, Oregon. Shofi shares how the agency uses community feedback, rider data, and operational experience to shape service decisions. The conversation explores Cherriots’ ridership growth, 90 percent on-time performance, and plans for microtransit, bike share, and new transit centers. Shofi also discusses why public engagement should not end with a survey, how planning and operations work together, and the importance of showing communities how their input influenced the final plan.
About Stop Requested
Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you're a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!
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