Bonus: Making the Case for Collaboration in Transit Technology with Eric Kaled

In this bonus episode of Stop Requested, recorded at APTA EXPO 2026 in Chicago, Christian Londono and Levi McCollum talk with Eric Kaled, Segment President of Detection & Measurement at SPX Technologies, which includes Genfare, about the importance of collaboration among transit technology providers. Eric explains why disconnected systems create challenges for transit agencies and how better integration can improve operational efficiency, access to information, and the rider experience. The conversation explores how technology vendors can work together to connect systems through APIs, why transit agencies are increasingly prioritizing integration, and what it takes to build successful partnerships. Eric also discusses the importance of clearly defining project scope, responsibilities, costs, and liability so that agencies and vendors can work toward better outcomes for public transportation.