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by Sarah Beth Herman, MBA
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- Yesterday23 min
Season 5: Episode 123: Dentists Are Losing Google Reviews… Here’s What’s REALLY Happening
Send us Fan Mail Host Sara Beth Herman explains recent Google Business Profile and Google Maps review disruptions affecting dental offices and other local businesses, including disappearing reviews, paused review activity, profile flags, and ranking fluctuations. She cites Google’s April 16, 2026 announcement of stronger AI and Gemini-powered detection of suspicious review behavior, which can trigger review removals, temporary review pauses, owner alerts, and warning banners, and notes Google...
- 1 weeks ago16 min
Season 5: Episode 122: Stepping into Grace: My Commencement Story
Send us Fan Mail The host of No Silver Spoons shares a rare personal episode documenting her trip from Colorado to Michigan for Grace Christian University graduation weekend, where she received her MBA and delivered the commencement speech she previously announced in episode 121. She describes university-hosted events, a banquet where she was unexpectedly given the Delta Epsilon Chi Award (noting only 7% of graduates receive it), a cold-weather campus photo shoot, and a memorable moment when ...
- 2 weeks ago10 min
Season 5: Episode 121: The Call I Didn’t Expect—and the Faithfulness That Built It
Send us Fan Mail Sarah Beth Herman explains that major “arrival” moments are not what create momentum; they are evidence of long-term faithfulness shown through keeping promises, leading with integrity, consistency without feedback, and making values-aligned decisions even when costly. She emphasizes that leadership and sustainable business are built on normal days, repeated choices, and trust rather than chasing visibility. She shares a recent unexpected example: Grace Christian University’s...
- 3 weeks ago24 min
Season 5: Episode 120: Ethical Dentistry: Money, Signatures, and Trust
Send us Fan Mail Sarah Beth, CEO of Dentistry Support, responds to reactions to episode 119 about her family being pressured and told they couldn’t leave a dental office without paying $1,460, arguing the root issue isn’t insurance or a signed treatment plan but breakdowns in communication about money. She explains that teams often hide behind signatures and “that’s how we do it” because they’re uncomfortable discussing finances, and emphasizes the missing step is confirming understanding by ...
- 4 weeks ago23 min
Season 5: Episode 119: They Wouldn’t Let My Family Leave Until They Paid $1,460
Send us Fan Mail Sarah Beth, CEO of Dentistry Support, shares a personal story about referring her financially struggling family to a trusted dental office with a state aid plan, after clearly instructing the front office to pre-authorize care and call her for any out-of-pocket costs. After an initially excellent experience, her stepmom agreed to same-day additional treatment during a crown adjustment without understanding it carried a $1,460 balance the office said had been denied since Febr...
- Apr 13, 202626 min
Season 5: Episode 118: Leaders Go First
Send us Fan Mail Sarah Beth Herman, CEO of Dentistry Support and host of No Silver Spoons, explains her leadership philosophy of “leaders go first” in responsibility, honesty, accountability, steadiness, and learning—especially when facing criticism, mistakes, client losses, or bad reviews. She argues that avoiding discomfort is image management, while leadership is exposure that sets the tone for psychological safety and candor. Drawing on experiences with the Better Business Bureau (includi...
- Apr 6, 202617 min
Season 5: Episode 117: The Real Reason Your Dental Practice Feels Heavy
Send us Fan Mail Sarah Beth Herman, CEO of Dentistry Support, explains that businesses feel “heavy” not because people are failing but because systems are inefficient, and encourages leaders to prioritize improved efficiency over perfection. She notes that pushing teams toward perfection increases stress and burnout without meaningfully improving performance, and argues that clarity, structure, and support prevent most failures. While AI can help, it cannot remove real-world complexity—especi...
- Mar 30, 202624 min
Season 5: Episode 116: Unpopular Interview Advice from a CEO Who Has Interviewed Over 1,000 People
Send us Fan Mail In this episode of No Silver Spoons, Sarah Beth Herman — MBA, 5x CEO, and 8-figure entrepreneur — shares her executive perspective on interviewing after conducting more than 1,000 interviews throughout her career. From hiring top talent to winning clients and building companies, Sarah explains why resumes often matter far less than people think, how emotional intelligence shapes leadership, and why energy and authenticity influence interviews more than scripted answers. She a...
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About No Silver Spoons
Welcome to No Silver Spoons®, a podcast that celebrates grit, resilience, and the beauty of building success without shortcuts. Formerly known as Dentistry Support® The Podcast, we are now in our fourth season, embracing a broader vision while staying true to our roots. Powered by Dentistry Support®, this podcast delivers meaningful conversations, actionable advice, and inspiring stories for listeners from every industry and walk of life.Hosted by Sarah Beth Herman—a dynamic entrepreneur, generational leader, and 5x CEO with nearly 25 years of experience—No Silver Spoons® brings real, unfiltered discussions about leadership, business, and personal growth. Sarah Beth's journey of building success from the ground up, without ever being handed a "silver spoon," shapes the tone and mission of every episode.Each week, we feature incredible guests who share their stories of overcoming challenges, learning from their mistakes, and gr
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