Season 5: Episode 117: The Real Reason Your Dental Practice Feels Heavy

Send us Fan Mail Sarah Beth Herman, CEO of Dentistry Support, explains that businesses feel “heavy” not because people are failing but because systems are inefficient, and encourages leaders to prioritize improved efficiency over perfection. She notes that pushing teams toward perfection increases stress and burnout without meaningfully improving performance, and argues that clarity, structure, and support prevent most failures. While AI can help, it cannot remove real-world complexity—especi...