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It's Personal Stories, A Hospitality Podcast: Daily Summaries Delivered
by David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott
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Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 5 days ago28 min
Robert Mandelbaum, Hotel Researcher and Consultant, interviewed by Lan Elliott
Robert’s career shows what happens when passion, self-knowledge, and service converge over time. He found his niche in hotel data and leaned into it fully - building tools that transformed how the industry benchmarks performance. His advice: follow what energizes you, surround yourself with people you can learn from, and show up for your network the way you hope they will show up for you. Do that consistently, and the rest tends to take care of itself.
- 1 weeks ago32 min
Colin Macdonald, Managing Director & SVP, US & Canada Operations, IHG Hotels & Resorts
Colin shares how his leadership has evolved over 12 years at IHG and the additional leadership skills he's developed through board service, his own curiosity, and lessons from his support system and mentors. He discusses using self awareness to overcome self doubt, his strategies for public speaking and building relationships, and the importance of feedback. Colin talks about wellness, something people don't know about him, and the important impact of knowing everything will turn out okay.
- 2 weeks ago35 min
Duane Overgaard, Divisional CEO, Derbysoft interviewed by Dorothy Dowling
Clarity, Discipline, and Global Perspective in Technology Leadership Duane Overgaard’s leadership journey is grounded in a powerful combination of operational depth and global systems expertise. His formative years at Hilton provided a foundation in how hotels operate and how commercial systems function in practice, while his experience at Sabre expanded his perspective on connectivity, distribution, and the broader travel ecosystem. Together, these experiences shaped an end-to-end understand...
- 2 weeks ago34 min
Chris Hemmeter, Co-Founder & MD, Thayer Investment Partners, interviewed by David Kong
I recently sat down with Chris Hemmeter, Co Founder and Managing Director of Thayer Investment Partners, and one part of our conversation stood out because it applies to all of us, not just entrepreneurs. Chris pushed back on the idea that there is a perfect formula for success. Instead, he shared three qualities he consistently sees in high potential leaders: Integrity: A commitment to truth and accuracy, even when the facts are not as strong as you would like them to be. People can ...
- 3 weeks ago31 min
Adi Bhoopathy, Managing Principal & Head of Capital Markets, Noble Investment Group, interviewed by Lan Elliott
Adi’s career demonstrates that lasting success comes from deliberate choices, not shortcuts. He calls us to reinvent ourselves from within, advocate for our value with facts and preparation, and invest in relationships that deepen over time. His advice to seek honest mentors — people who tell you the truth and challenge your blind spots — is a reminder that growth requires honest counsel. Play the long game, because the compounding side of it is very hard to replicate.
- Apr 14, 202628 min
Andrew Rubinacci, Chief Commercial Officer, FLYR Hospitality, interviewed by Dorothy Dowling
Curiosity, Adaptability, and Leadership Across Hospitality’s Evolving Landscape Andrew Rubinacci’s career reflects a journey shaped by curiosity, adaptability, and a willingness to embrace unexpected opportunities. Beginning in operations with a goal to become a general manager, he moved into revenue management after being identified for a new initiative, becoming the first revenue manager at IHG. His path expanded into distribution, digital, and e-commerce roles across major organizations, i...
- Apr 14, 202629 min
Dr. Leonard Jackson, Program Director, Leven School of Hospitality, Kennesaw State University, interviewed by Rachel Humphrey
Leonard discusses his lifelong hospitality career journey, how mentors from his career have shaped his current leadership, and his mantras that guide him. He shares the importance of nurturing relationships, how his curiosity has influenced him, and how he has developed new skills while evolving many existing ones. Leonard talks about the future of hospitality as seen through the eyes of hospitality school education, one thing about him that would surprise everyone, and his advice to his youn...
- Apr 9, 202633 min
Harmeet Mann, CEO, Mehr Consultancy, interviewed by Lan Elliott
Harmeet’s insights reinforce that success is built through systems, support, and a commitment to continuous improvement. Her approach encourages leaders to empower others by providing structure and guidance rather than relying solely on motivation. She reminds us that respect and strong relationships are foundational to sustainable growth. Her perspective on learning highlights the importance of staying curious and adaptable in a changing world. Ultimately, her message is clear: with the righ...
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About It's Personal Stories, A Hospitality Podcast
At It’s Personal Stories, A Hospitality Podcast, we believe that leadership is shaped as much by setbacks and self-doubt as by achievements and accolades. That’s why we go beyond titles and résumés to uncover the personal journeys of hospitality leaders—the moments of vulnerability, resilience, and courage that define true success. Since 2022, our mission has been to empower the next generation of leaders by sharing unfiltered stories of growth from across the industry. With more than 250 interviews and counting, we’ve built a library of candid conversations that reveal not only strategies for professional advancement, but also lessons in authenticity, balance, and perseverance. Recognized each year by the International Hospitality Institute as a top hospitality podcast, It’s Personal Stories continues to inspire dreamers and doers to push bound
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Frequently Asked Questions
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How often does It's Personal Stories, A Hospitality Podcast release new episodes?
It's Personal Stories, A Hospitality Podcast publishes weekly. Our AI generates a summary within hours of each new episode.
What topics does It's Personal Stories, A Hospitality Podcast cover?
It's Personal Stories, A Hospitality Podcast covers topics including Education, Business, Management, Careers, Self-Improvement. Our AI identifies the specific themes in each episode and highlights what matters most to you.
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