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Send us Fan Mail And just in time for the National Restaurant Association descending upon Chicago - we are thrilled to highlight the inspiring work of our partners at Chicago Chefs Cook during their incredible work of gathering top leaders within the hospitality industry to raise money for five incredible causes at the 2nd Annual 'I Cook For' Benefit at The Four Seasons Chicago. Throughout this episode we explored protections for our industry, food insecurity, agriculture, heritage and ...
Send us Fan Mail New year, same us. We have been on a bit of a hiatus as we have been navigating new cultural realities and showing up in real time for our communities. In this fresh episode of Terms of Service Podcast, we sit with hospitality leader Eric Schuster for a grounded and necessary conversation on conscious hospitality - not as a trend or talking point, but as a leadership responsibility rooted in accountability, awareness, and care. This dialogue explores what happens ...
Send us Fan Mail In this exciting drop we welcome Kelly Rozny, the force behind The Pro Wino, a platform redefining how we think about and experience wine education. Kelly brings years of hospitality expertise into the wine world, bridging the gap between industry professionals and enthusiasts with an approach that is conscious, approachable, and sincere. Together, we dive into her career journey, her pivotal moments in wine, and the mission behind The Pro Wino - making wine education e...
Send us Fan Mail Absolutely honored to sit down with Sam Zeitlin, the founder of Zeitlin’s Delicatessen, a nontraditional yet undeniably cool Jewish deli that’s reshaping how Chicago experiences cultural food traditions. From his early pop-up successes to the much-anticipated opening of his first brick-and-mortar in Lincoln Park, Sam opens up about the tension between honoring legacy and reimagining it for today. For him, building a deli has never been about nostalgia alone; it’s about ...
Send us Fan Mail In this robust drop we sit down with FINO Tequila co-Founders Vikram Kumar, Chief Revenue Officer, and Jana Iyer, the visionary behind FINO’s design and experiential narrative. Together with their fellow partners and co-founders, they’ve built a brand rooted in the ethos that Failure Is Not an Option—the very phrase behind the FINO name. We explore the rich history of FINO Tequila — from its additive-free, 100% Blue Weber Agave production to its bold entry into the ultra-prem...
Send us Fan Mail In this new drop, we sit down with the duo behind Morning Jay’s, led by Justen x Nate that redefines what breakfast can be. What began as a living room project has grown into a pop-up series that blends food, design, and community into one cohesive experience. We explore the brilliance of how their roots anchored in the intimacy of home craft the spirit of Morning Jay’s. From a kitchen table where ideas first sparked, to curated menus and partnerships across the c...
Send us Fan Mail For this surprise drop from us at T o S - we sit down with Jake Tepperman, founder of Chicago Food Rescue, an organization dedicated to bridging the gap between food waste and food insecurity. What began as a mission to redirect surplus food away from landfills has grown into a community-driven movement that reshapes food access and reduces climate impact across Chicago. In this conversation, we explore the founding story of Chicago Food Rescue and what inspired Jake to...
Send us Fan Mail Recorded live at Osito’s Tap in Chicago’s Little Village, this special edition of the Terms of Service Podcast brings together voices shaping the future of community, culture, and connection. We sit down with Illinois State Senator Celina Villanueva and community leader Mike Moreno, Jr. for a raw, unfiltered conversation about representation, advocacy, and the power of rooted leadership. From the challenges of policymaking to the everyday realities of community organizing, th...
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Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience. Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all. Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together. After all, this is the industry as it should be heard and its on your terms.
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