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by A Sterile Processing Podcast from Censis
ConCensis is a sterile processing podcast from Censis Technologies. Each episode explores how hospitals and health systems can improve efficiency, safety, and visibility in their Sterile Processing Departments (SPDs). Hear insights from SPD leaders, healthcare professionals, and Censis experts on the latest tools, productivity hacks, and perioperative best practices.
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- Jun 16, 202655 min
Dodging Data Disasters
Sterile processing departments rely on data to drive everything from tray tracking and workflow visibility to reporting, compliance and operational decision-making. But when that data becomes inconsistent, incomplete or disconnected from day-to-day workflows, even the most advanced technology can struggle to deliver meaningful insights. What often appears to be a software issue is frequently the result of workflow drift, inconsistent scanning practices, inaccurate tray builds or training gaps that have accumulated over time.For healthcare organizations focused on operational excellence, the challenge is not collecting more data. It is ensuring the data reflects reality. Without trustworthy information, reporting becomes unreliable, accountability becomes difficult and SPD teams can lose confidence in the systems designed to support them.How can sterile processing leaders identify the warning signs of poor data quality before they create reporting issues, workflow inefficiencies and operational blind spots?Welcome to ConCensis. In this episode, host Daniel Litwin, the Voice of B2B, sits down with Jill Sweeney, Senior Clinical Educator at Censis Technologies, and Jennifer Bingaman, Director of Business Services at Censis Technologies, to explore the root causes of common “data disasters” in sterile processing departments. Together, they discuss how workflow consistency, scanning compliance, tray accuracy, reporting practices and ongoing training all contribute to cleaner data and more effective SPD operations. The conversation provides practical guidance for organizations looking to improve system utilization, increase trust in reporting and create a stronger foundation for data-driven decision-making.What You'll Learn...• Why unreliable data is often a symptom of workflow inconsistency rather than a technology failure, and how organizations can identify the root causes before they impact operations.• How inconsistent scanning behaviors create downstream reporting challenges, reduce visibility and weaken confidence in system data.• The role tray builds, instrument records and data accuracy play in maintaining trust across SPD teams and leadership.• Why reporting frustrations frequently stem from process issues and workflow variation rather than incorrect reports.• How onboarding drift, training gaps and evolving departmental practices can slowly erode data quality over time.• Practical strategies for leaders and frontline teams to improve accountability, strengthen workflow compliance and build a culture of continuous data integrity.About the GuestsJill Sweeney serves as Senior Clinical Educator at Censis Technologies, where she works directly with healthcare facilities to improve workflow adoption, system utilization and sterile processing best practices. Drawing on more than a decade of experience in the SPD industry, she helps organizations align technology, training and operational processes to support stronger performance and more reliable outcomes.Jennifer Bingaman is Director of Business Services at Censis Technologies. She specializes in helping healthcare organizations understand, interpret and act on operational data. Her work focuses on identifying workflow gaps, improving reporting accuracy and helping SPD leaders transform data into actionable insights that support efficiency, accountability and continuous improvement.
- Jun 9, 202655 min
Dodging Date Disasters
Sterile processing departments rely on data to drive everything from tray tracking and workflow visibility to reporting, compliance and operational decision-making. But when that data becomes inconsistent, incomplete or disconnected from day-to-day workflows, even the most advanced technology can struggle to deliver meaningful insights. What often appears to be a software issue is frequently the result of workflow drift, inconsistent scanning practices, inaccurate tray builds or training gaps that have accumulated over time.For healthcare organizations focused on operational excellence, the challenge is not collecting more data. It is ensuring the data reflects reality. Without trustworthy information, reporting becomes unreliable, accountability becomes difficult and SPD teams can lose confidence in the systems designed to support them.How can sterile processing leaders identify the warning signs of poor data quality before they create reporting issues, workflow inefficiencies and operational blind spots?Welcome to ConCensis. In this episode, host Daniel Litwin, the Voice of B2B, sits down with Jill Sweeney, Senior Clinical Educator at Censis Technologies, and Jennifer Bingaman, Director of Business Services at Censis Technologies, to explore the root causes of common “data disasters” in sterile processing departments. Together, they discuss how workflow consistency, scanning compliance, tray accuracy, reporting practices and ongoing training all contribute to cleaner data and more effective SPD operations. The conversation provides practical guidance for organizations looking to improve system utilization, increase trust in reporting and create a stronger foundation for data-driven decision-making.What You'll Learn...• Why unreliable data is often a symptom of workflow inconsistency rather than a technology failure, and how organizations can identify the root causes before they impact operations.• How inconsistent scanning behaviors create downstream reporting challenges, reduce visibility and weaken confidence in system data.• The role tray builds, instrument records and data accuracy play in maintaining trust across SPD teams and leadership.• Why reporting frustrations frequently stem from process issues and workflow variation rather than incorrect reports.• How onboarding drift, training gaps and evolving departmental practices can slowly erode data quality over time.• Practical strategies for leaders and frontline teams to improve accountability, strengthen workflow compliance and build a culture of continuous data integrity.About the GuestsJill Sweeney serves as Senior Clinical Educator at Censis Technologies, where she works directly with healthcare facilities to improve workflow adoption, system utilization and sterile processing best practices. Drawing on more than a decade of experience in the SPD industry, she helps organizations align technology, training and operational processes to support stronger performance and more reliable outcomes.Jennifer Bingaman is Director of Business Services at Censis Technologies. She specializes in helping healthcare organizations understand, interpret and act on operational data. Her work focuses on identifying workflow gaps, improving reporting accuracy and helping SPD leaders transform data into actionable insights that support efficiency, accountability and continuous improvement.
- Jun 9, 202655 min
Dodging Data Disasters
Sterile processing departments rely on data to drive everything from tray tracking and workflow visibility to reporting, compliance and operational decision-making. But when that data becomes inconsistent, incomplete or disconnected from day-to-day workflows, even the most advanced technology can struggle to deliver meaningful insights. What often appears to be a software issue is frequently the result of workflow drift, inconsistent scanning practices, inaccurate tray builds or training gaps that have accumulated over time.For healthcare organizations focused on operational excellence, the challenge is not collecting more data. It is ensuring the data reflects reality. Without trustworthy information, reporting becomes unreliable, accountability becomes difficult and SPD teams can lose confidence in the systems designed to support them.How can sterile processing leaders identify the warning signs of poor data quality before they create reporting issues, workflow inefficiencies and operational blind spots?Welcome to ConCensis. In this episode, host Daniel Litwin, the Voice of B2B, sits down with Jill Sweeney, Senior Clinical Educator at Censis Technologies, and Jennifer Bingaman, Director of Business Services at Censis Technologies, to explore the root causes of common “data disasters” in sterile processing departments. Together, they discuss how workflow consistency, scanning compliance, tray accuracy, reporting practices and ongoing training all contribute to cleaner data and more effective SPD operations. The conversation provides practical guidance for organizations looking to improve system utilization, increase trust in reporting and create a stronger foundation for data-driven decision-making.What You'll Learn...• Why unreliable data is often a symptom of workflow inconsistency rather than a technology failure, and how organizations can identify the root causes before they impact operations.• How inconsistent scanning behaviors create downstream reporting challenges, reduce visibility and weaken confidence in system data.• The role tray builds, instrument records and data accuracy play in maintaining trust across SPD teams and leadership.• Why reporting frustrations frequently stem from process issues and workflow variation rather than incorrect reports.• How onboarding drift, training gaps and evolving departmental practices can slowly erode data quality over time.• Practical strategies for leaders and frontline teams to improve accountability, strengthen workflow compliance and build a culture of continuous data integrity.About the GuestsJill Sweeney serves as Senior Clinical Educator at Censis Technologies, where she works directly with healthcare facilities to improve workflow adoption, system utilization and sterile processing best practices. Drawing on more than a decade of experience in the SPD industry, she helps organizations align technology, training and operational processes to support stronger performance and more reliable outcomes.Jennifer Bingaman is Director of Business Services at Censis Technologies. She specializes in helping healthcare organizations understand, interpret and act on operational data. Her work focuses on identifying workflow gaps, improving reporting accuracy and helping SPD leaders transform data into actionable insights that support efficiency, accountability and continuous improvement.
- Jun 8, 202655 min
Dodging Date Disasters
Sterile processing departments rely on data to drive everything from tray tracking and workflow visibility to reporting, compliance and operational decision-making. But when that data becomes inconsistent, incomplete or disconnected from day-to-day workflows, even the most advanced technology can struggle to deliver meaningful insights. What often appears to be a software issue is frequently the result of workflow drift, inconsistent scanning practices, inaccurate tray builds or training gaps that have accumulated over time.For healthcare organizations focused on operational excellence, the challenge is not collecting more data. It is ensuring the data reflects reality. Without trustworthy information, reporting becomes unreliable, accountability becomes difficult and SPD teams can lose confidence in the systems designed to support them.How can sterile processing leaders identify the warning signs of poor data quality before they create reporting issues, workflow inefficiencies and operational blind spots?Welcome to ConCensis. In this episode, host Daniel Litwin, the Voice of B2B, sits down with Jill Sweeney, Senior Clinical Educator at Censis Technologies, and Jennifer Bingaman, Director of Business Services at Censis Technologies, to explore the root causes of common “data disasters” in sterile processing departments. Together, they discuss how workflow consistency, scanning compliance, tray accuracy, reporting practices and ongoing training all contribute to cleaner data and more effective SPD operations. The conversation provides practical guidance for organizations looking to improve system utilization, increase trust in reporting and create a stronger foundation for data-driven decision-making.What You'll Learn...• Why unreliable data is often a symptom of workflow inconsistency rather than a technology failure, and how organizations can identify the root causes before they impact operations.• How inconsistent scanning behaviors create downstream reporting challenges, reduce visibility and weaken confidence in system data.• The role tray builds, instrument records and data accuracy play in maintaining trust across SPD teams and leadership.• Why reporting frustrations frequently stem from process issues and workflow variation rather than incorrect reports.• How onboarding drift, training gaps and evolving departmental practices can slowly erode data quality over time.• Practical strategies for leaders and frontline teams to improve accountability, strengthen workflow compliance and build a culture of continuous data integrity.About the GuestsJill Sweeney serves as Senior Clinical Educator at Censis Technologies, where she works directly with healthcare facilities to improve workflow adoption, system utilization and sterile processing best practices. Drawing on more than a decade of experience in the SPD industry, she helps organizations align technology, training and operational processes to support stronger performance and more reliable outcomes.Jennifer Bingaman is Director of Business Services at Censis Technologies. She specializes in helping healthcare organizations understand, interpret and act on operational data. Her work focuses on identifying workflow gaps, improving reporting accuracy and helping SPD leaders transform data into actionable insights that support efficiency, accountability and continuous improvement.
- Jun 8, 202655 min
Dodging Data Disasters
Sterile processing departments rely on data to drive everything from tray tracking and workflow visibility to reporting, compliance and operational decision-making. But when that data becomes inconsistent, incomplete or disconnected from day-to-day workflows, even the most advanced technology can struggle to deliver meaningful insights. What often appears to be a software issue is frequently the result of workflow drift, inconsistent scanning practices, inaccurate tray builds or training gaps that have accumulated over time.For healthcare organizations focused on operational excellence, the challenge is not collecting more data. It is ensuring the data reflects reality. Without trustworthy information, reporting becomes unreliable, accountability becomes difficult and SPD teams can lose confidence in the systems designed to support them.How can sterile processing leaders identify the warning signs of poor data quality before they create reporting issues, workflow inefficiencies and operational blind spots?Welcome to ConCensis. In this episode, host Daniel Litwin, the Voice of B2B, sits down with Jill Sweeney, Senior Clinical Educator at Censis Technologies, and Jennifer Bingaman, Director of Business Services at Censis Technologies, to explore the root causes of common “data disasters” in sterile processing departments. Together, they discuss how workflow consistency, scanning compliance, tray accuracy, reporting practices and ongoing training all contribute to cleaner data and more effective SPD operations. The conversation provides practical guidance for organizations looking to improve system utilization, increase trust in reporting and create a stronger foundation for data-driven decision-making.What You'll Learn...• Why unreliable data is often a symptom of workflow inconsistency rather than a technology failure, and how organizations can identify the root causes before they impact operations.• How inconsistent scanning behaviors create downstream reporting challenges, reduce visibility and weaken confidence in system data.• The role tray builds, instrument records and data accuracy play in maintaining trust across SPD teams and leadership.• Why reporting frustrations frequently stem from process issues and workflow variation rather than incorrect reports.• How onboarding drift, training gaps and evolving departmental practices can slowly erode data quality over time.• Practical strategies for leaders and frontline teams to improve accountability, strengthen workflow compliance and build a culture of continuous data integrity.About the GuestsJill Sweeney serves as Senior Clinical Educator at Censis Technologies, where she works directly with healthcare facilities to improve workflow adoption, system utilization and sterile processing best practices. Drawing on more than a decade of experience in the SPD industry, she helps organizations align technology, training and operational processes to support stronger performance and more reliable outcomes.Jennifer Bingaman is Director of Business Services at Censis Technologies. She specializes in helping healthcare organizations understand, interpret and act on operational data. Her work focuses on identifying workflow gaps, improving reporting accuracy and helping SPD leaders transform data into actionable insights that support efficiency, accountability and continuous improvement.
- May 14, 202633 min
Unlocking CensisAI²: The Metrics That Matter for Smarter SPD Decisions
Sterile processing departments are swimming in data, from workflow automation and supply data to patient outcome and quality metrics. But the real challenge is not collecting more information; it is knowing which metrics actually improve SPD performance, technician education, OR readiness and patient safety. For Censis, a leader in surgical asset management, the focus is on helping SPD teams turn that data into clearer instrument tracking, stronger workflow efficiency and better compliance. Censis estimates that an average OR minute costs about $60, making delayed cases a clear example of how operational data can quickly become a financial issue.When every scan, delay and quality event generates another data point, how can SPD teams tell which metrics are worth acting on before inefficiencies turn into OR delays, rework or patient safety risks?Welcome to ConCensis. In the latest episode, host Daniel Litwin, the Voice of B2B at MarketScale, welcomes Beth Perry, Business Intelligence & Analytics Engineer at Censis Technologies, for a presentation on how SPD teams can turn large volumes of operational data into practical decisions that improve productivity, quality, technician education and instrument availability. The discussion explores how CensisAI² helps teams identify the right metrics, understand what those metrics reveal and connect insights to measurable operational action.What you’ll learn…Data only matters when it drives action. Perry explains that meaningful metrics should provide clear insight and influence decisions, helping SPD teams move from passive reporting to practical improvement.Productivity metrics should be tied to operational drivers. The discussion highlights items processed, count sheet quantity, average seconds per instrument assembled and time spent on core SPD workflows as ways to understand and improve throughput.Quality data can guide smarter technician education. Perry shows how event count, error rate, case delay minutes, responsible party count and average repertoire size can help managers decide whether an issue calls for individual coaching, team-wide training or proactive skill development.Beth Perry brings more than a decade of experience in business intelligence, analytics, reporting and data systems, with a long tenure at Censis Technologies. In her current role as Engineer of Business Intelligence & Analytics, she focuses on translating business needs into effective data solutions that support clearer reporting and better decision-making. Her career also includes experience in systems engineering, enterprise data analysis, technical services, logistics, sales administration and technology adoption.
- Mar 23, 202627 min
Understanding Joint Commission 360 Standards: What They Mean for SPD Teams (Part 2)
Healthcare teams today are feeling the pressure to move beyond last-minute compliance and instead build processes that work consistently every day. That shift is especially clear in sterile processing departments (SPDs), where the Joint Commission 360 model is redefining what “survey readiness” really means. With patient safety directly tied to instrument quality—and studies consistently linking process variability to surgical risk—the stakes for getting SPD workflows right have never been higher.So what does it actually look like for SPD teams to move from reactive compliance to a culture of continuous readiness—and can they do it without burning out their staff?That’s the question at the heart of this episode of ConCensis. Host Daniel Litwin sits down with Dr. Ivan Salgo, Chief Medical Officer at Censis and ASP, and Sabrina M. Ford, Market Manager of Central Sterilization at CommonSpirit. Together, they unpack how Joint Commission 360 standards are transforming SPD workflows, leadership expectations, and the role of technology in sustaining compliance—building on key themes introduced in the first part of the conversation.Top insights from the talk…From reactive to proactive compliance: Teams must embed standards into daily workflows—“stay ready so you don’t have to get ready”—eliminating last-minute audit stress.Data and visibility drive accountability: Instrument tracking systems, KPI dashboards, and real-time documentation are essential for identifying gaps and sustaining performance.Culture and leadership alignment are critical: True transformation requires engagement from frontline staff to the C-suite, shifting SPD into a strategic clinical partner role.Dr. Ivan Salgo is a physician-executive and Chief Medical Officer at Advanced Sterilization Products (ASP)/Fortive, with extensive leadership experience across medical devices, life sciences, and healthcare technology, spanning R&D, clinical affairs, regulatory strategy, and commercialization. He has led breakthrough innovations—from NIH-funded research to global market leadership—including key contributions to Philips Live 3DTEE and significant growth in cardiology ultrasound, and is recognized for shaping strategy and accelerating adoption of high-impact clinical technologies.Sabrina M. Ford is the Market Manager of Central Sterilization at CommonSpirit Health, where she leads SPD strategy and operations across multiple facilities. Known for her focus on Lean principles, staff competency development, and operational discipline, Ford has been instrumental in advancing continuous readiness models within large health systems. In her role, she also emphasizes team accountability, data visibility, and standardized workflows to support consistent survey readiness and performance improvement.
- Mar 17, 202629 min
Understanding Joint Commission 360 Standards: What They Mean for SPD Teams (Part 1)
For a long time, compliance in healthcare was tied to the survey cycle. Now, that model is shifting. With the introduction of Joint Commission 360, organizations are being asked to demonstrate continuous performance—not just preparedness. As patient safety comes under increasing scrutiny, The Joint Commission is moving toward an approach built on real-time data, traceability, and consistency. The stakes are high: inconsistent sterile processing practices are still linked to surgical site infections, making SPD performance a critical piece of the patient safety puzzle.If compliance is no longer about preparing for a moment but proving performance over time, how should SPD teams approach their daily workflows differently?Welcome to ConCensis. In the latest episode, host Daniel Litwin sits down with Dr. Ivan Salgo, Chief Medical Officer at Censis and ASP, and Sabrina M. Ford, Market Manager of Central Sterilization at CommonSpirit, to unpack the real-world impact of Joint Commission 360 standards. Together, they explore how this updated accreditation model moves beyond checklist compliance and into a culture of continuous readiness, data-driven decision-making, and frontline accountability.What you’ll learn…How to transition from last-minute survey prep to a continuous, always-ready compliance mindset powered by real-time data.How AAMI standards and Lean principles work together to reduce variability and create consistent, high-performing SPD workflows.Why strong documentation, traceability, and reproducible processes are now essential for proving performance and ensuring patient safety.Dr. Ivan Salgo serves as the Chief Medical Officer and Vice President at Advanced Sterilization Products (ASP), with extensive leadership experience across the medical device and life sciences industries. He has led innovation, clinical strategy, and commercialization efforts at organizations like Philips and Ortho Clinical Diagnostics, including driving market-leading cardiology technologies and securing major NIH-funded research initiatives.Sabrina M. Ford serves as the Market Manager of Central Sterilization at CommonSpirit, where she leads SPD teams through complex compliance environments, audits, and operational challenges. With extensive hands-on leadership experience, she brings practical insight into how standards translate into day-to-day workflows and team culture. She is known for her experience guiding teams through real-world survey readiness and operational demands.
About ConCensis
ConCensis is a sterile processing podcast from Censis Technologies. Each episode explores how hospitals and health systems can improve efficiency, safety, and visibility in their Sterile Processing Departments (SPDs). Hear insights from SPD leaders, healthcare professionals, and Censis experts on the latest tools, productivity hacks, and perioperative best practices.
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