
Benjamin Taylor was once brought in to help eleven chief executives navigate a merger that would cost the job of some. Before the meeting, a more senior colleague on his team pushed back on touching that topic. It would embarrass them, he said. It was better to keep things “professional”. Benjamin thought the opposite. That staying professional in that room was going to make it impossible for anyone to have an honest conversation. What happened next? An awkward silence and the topic remained ...
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