016 - The Courage to Say: I Don’t Understand with Jussi Hermunen

Jussi Hermunen was brought in as a consultant on a multimillion-euro project when he discovered that his go-to tool was on the client's prohibited software list. He used it anyway. Not out of recklessness, but because a diagram reads the same on a factory floor as it does in a boardroom. A clarity that a 70-page document full of acronyms that nobody in those steering group meetings would admit they hadn't read could never provide. He has spent decades inside large organisations finding the pe...