015 - The Price of Being Difficult with Tramaine Schilders-Teo

Tramaine has a rule for herself and everyone she manages: what you allow will continue. She learned by watching what happened when she didn't set a boundary, and what happened when she did. With +15 years of managing teams across industries and seven countries around the globe, she spent a lot of that time being called difficult for doing things like putting her own phone number on an emergency contact list so her junior team members could have Christmas or pushing back against a request that...