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The Luxury Item with Scott Kerr: Daily Summaries Delivered
by Scott Kerr
Host Scott Kerr gives you the in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Want to get in touch? Email us, scott@silvertoneconsulting.com
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- 4 days ago54 min
S19 E01: Thomas Keller, Chef and Proprietor of Thomas Keller Restaurant Group
Thomas Keller is one of the most influential figures in American cooking. As the chef and proprietor behind The French Laundry and Per Se, he has helped redefine excellence in food, service, and hospitality, becoming the first American born chef to hold three Michelin stars at two restaurants simultaneously. Chef Keller joins Scott Kerr to discuss the craft, discipline, and care behind exceptional dining. He talks about what young chefs can learn from the discipline of traditional kitchen culture, the rise of the celebrity chef and the craft behind the public image, and what a great luxury restaurant offers beyond food and wine. Keller also explains how he teaches teams to create genuine care and lasting memories and balancing creative freedom with the expectations of a celebrated restaurant. Plus: How social media has changed the relationship guests have with the meal and the experience.The big takeaway is luxury is the memory, not the performance. For Chef Keller, exceptional dining isn’t about the chef’s celebrity, novelty for its own sake, or even the food alone. It’s about putting rigorous standards, a well-supported team, and genuine human care in service of how the guest feels and what they remember long after the meal ends.Chef Thomas Keller: "The true meaning of success for me is giving somebody a memory, because that memory will live through their entire life."Featuring: Thomas Keller, Chef and Proprietor of Thomas Keller Restaurant Group (thomaskeller.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- 3 weeks ago35 min
S18 E10: Federico Ziviani, CEO of Gerald Charles
Gérald Genta is widely regarded as the most influential watch designer of the modern era, responsible for creating such icons as the Audemars Piguet Royal Oak and the Patek Philippe Nautilus. Genta also founded Swiss luxury watch brand Gerald Charles and later sold the company to the Ziviani family in 2003 and remained as its chief designer until his death in 2011. Scott Kerr sits down with Federico Ziviani, CEO of Gerald Charles, who is leading the brand's modern revival. Federico discusses why Genta founded Gerald Charles after selling his first brand to LVMH and how his family’s long-time friendship with Genta shaped its approach to protecting his creative freedom. He also talks about the challenge of helping people discover an existing creative legacy without mistaking it for a newly invented watch brand and why it began by selling online before building a retail network. Plus: Why positioning Gerald Charles as an expression of artistic independence resonates with collectors.The big takeaway is that a great archive is a starting point, not a strategy. Federico Ziviani is building Gerald Charles by translating Genta’s creative legacy into watches people want to wear today, establishing a recognizable design identity and cultivating collectors who value individuality over familiar status symbols.Federico Ziviani: "We have no story to invent. We have just to show the details of the beautiful story we have."Featuring: Federico Ziviani, CEO of Gerald Charles (geraldcharles.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Oct 6, 202632 min
S18 E09: Omer Acar, CEO of Raffles and Fairmont Hotels & Resorts
Luxury hospitality is entering a more selective phase. High-end travelers are still willing to pay for exceptional experiences, but the market is also becoming more competitive, with guests expecting reasons to return that go beyond a beautiful room. Scott Kerr is joined by Omer Acar, CEO of Raffles & Fairmont Hotels and Resorts—two of the world’s most storied luxury hotel brands—to discuss the changing economics, expectations, and cultural stakes of luxury hospitality. Omer explains why luxury travel’s enduring shift is not about higher room rates, but guests’ growing demand for meaningful and personalized experiences and argues that the term "luxury traveler" is an increasingly limited customer category. He also talks about luxury hospitality as freedom from friction, the difference between personalization from genuine recognition, and why culture cannot be standardized or rapidly scaled. Plus: Why branded residences as the ultimate expression of loyalty.The big takeaway is that modern luxury hospitality is no longer defined by opulence alone. It's defined by a brand’s ability to make each guest feel genuinely recognized, understood, and free from friction. This is through experiences distinctive enough to create lasting preference and justify a premium.Omer Acar: "The more important question probably is not how high the rate can go. Are we creating an experience that our guests believe is worth returning to?"Featuring: Omer Acar, CEO of Raffles & Fairmont Hotels and Resorts (raffles.com and fairmont.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Sep 29, 202630 min
S18 E08: Robert Dundon, CEO of Stetson
If there’s one influence quietly shaping popular culture, it’s the American West. An unavoidable, intensified fascination with all things Western has emerged across luxury, fashion, movies, TV and music. Stetson is a 160-year-old brand that's not only synonymous with the American cowboy hat, but with the enduring mythology of the American West. Scott Kerr sits down with Stetson's CEO Robert Dundon to discuss what's driving the renewed interest in Western style and why Stetson has endured as the defining icon of the American West. He talks about the evolution of the Stetson customer from core Western communities to younger, international, and increasingly female consumers. Robert also shares why it recently launched Stetson Bourbon in a crowded market and why Stetson is a “gold mine” with credible room to grow into apparel, footwear, home, retail, and experiential hospitality. Plus: How the brand translates the values of the American West for international markets.Featuring: Robert Dundon, CEO of Stetson (stetson.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Sep 15, 202636 min
S18 E07: Victor Muller, Founder and CEO of Spyker Cars
Spyker is one of the most intriguing names in the collector car world: a Dutch marque with roots dating to 1880, revived for the modern era and defined by aviation-inspired design, hand-built craftsmanship, and an unapologetically analogue point of view. Scott Kerr sits down with Victor Muller, Spyker’s founder and CEO, Victor Muller, to discuss the brand’s turbulent history and why he revived the Dutch marque decades later. He also talks about the newer, younger cohort of affluent buyers wanting something more tactile and individual, Spyker’s ambitious Formula One ownership era and the harsh financial realities of competing at that level, and how Netflix, social media, and greater accessibility transformed Formula One into a global cultural and luxury platform. Muller details the relaunch of the 800-horsepower, manual-transmission Spyker C8 Preliator XXV, priced at roughly $1.6 million, which sold all 25 units in a single day. Plus: Why Muller said Spyker's motto Nulla tenaci invia est will be chiseled in his tombstone.Featuring: Victor Muller, Founder and CEO of Spyker Cars (spykercars.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Sep 8, 202632 min
S18 E06: Aaron Kirman, CEO of Christie's International Real Estate Southern California
While the rest of America's homebuyers are stuck waiting out high rates, the ultra-wealthy are on a buying spree. As demand concentrates around truly distinctive properties, expertise in positioning and storytelling has become as important as the asset itself. Scott Kerr is joined by Aaron Kirman, founder and CEO of Christie's International Real Estate Southern California, and one of the most successful and influential figures in global luxury real estate. Aaron explains why the luxury real estate market is increasingly divided between flawless, blue chip properties and everything else, why ultra-wealthy buyers are expanding their real estate footprints, and why today's luxury buyer expects turnkey execution. He also discusses how international buyers, particularly from Asia and the Middle East, continue to play an outsized role in major luxury real estate transactions, and how a single $60 million-plus crypto inquiry led to the launch of the first-ever crypto division at a U.S. real estate brokerage. Plus: Why AI will not replace real estate agents.Featuring: Aaron Kirman, Founder and CEO of Christie's International Real Estate Southern California (christiesresocal.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Aug 25, 202645 min
S18 E05: Francois-Xavier Hotier, President of Ulysse Nardin Americas
Swiss watchmaking’s most compelling momentum may be coming from its independents. These small maisons pairing centuries of technical discipline with remarkably personal creative vision. One Swiss luxury manufacture that has repeatedly shown how an independent spirit can challenge the conventions of high horology is the 180-year-old Ulysse Nardin. Scott Kerr speaks to Francois-Xavier "FX" Hotier, president of Ulysse Nardin Americas, about the modern appeal of independent watchmaking, why direct relationships with collectors define a true independent brand, and how younger, more informed collectors are reshaping luxury watch demand. He also talks about how Ulysse Nardin regaining independence from Kering helped strengthen its collector appeal and why its groundbreaking Freak collection remains the brand’s “laboratory on the wrist.” Plus: Why UN watches resonates with AI- and tech-driven wealth creatorsFeaturing: Francois-Xavier Hotier, President of Ulysse Nardin Americas (ulysse-nardin.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: The Luxury Item is the leading podcast on the business of luxury, and an important resource for global industry decision makers who want to stay one step ahead. Listen to insightful conversations with leaders of the world's most influential luxury brands as they share the latest trends, insights, and strategies that are helping them forge a strong path forward.Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
- Aug 11, 202631 min
S18 E04: Tina Necrason, Global Head of Branded Residential at Hyatt
Branded residences are one of the most dynamic growth stories in luxury today, bringing together real estate, hospitality, and affluent consumer lifestyles. For Hyatt, branded residences is a strategic growth pillar in luxury and lifestyle real estate. Scott Kerr sits down with Tina Necrason, Hyatt's global head of branded residential, to discuss why branded residences are becoming a major luxury real estate growth category, how today’s affluent buyer is seeking “lifestyle per foot", and what goes into translating each hotel brand’s distinct personality and lifestyle promise into residences. She also talks about seeing the great wealth transfer unfolding in who's buying branded residences, and how wellness has become a big differentiator that's moving beyond amenities, preventative care. Plus: Why today's young branded residences buyers want completed, turnkey homes they can experience immediately. Featuring: Tina Necrason, Global Head of Branded Residential at Hyatt (hyatt.com)Host: Scott Kerr, Founder & President of Silvertone ConsultingAbout: Host Scott Kerr gives listeners in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Let me know what you think of the show. Email me at scott@silvertoneconsulting.comListen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!
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About The Luxury Item with Scott Kerr
Host Scott Kerr gives you the in-depth, unfiltered interviews with leaders of the world's most influential luxury brands. Kerr chats with the biggest names in the luxury business, from CEOs and C-suite executives to creative directors and fashion designers, about the forces redefining the sector: from customer expectations and brand relevance to new approaches in creativity, operations, AI and growth strategy. Want to get in touch? Email us, scott@silvertoneconsulting.com
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