EP77 Crisis Comms at NASA, part 3: The Columbia response and investigation
Send us Fan Mail A shuttle breaks apart on re-entry, the world demands answers, and the people closest to the story have to decide what transparency actually looks like when an investigation is just getting started. We pick back up with James Hartsfield, former director of communications for NASA’s Johnson Space Center, to talk through what happened after Columbia’s first, intense week of press briefings and why it was essential for the Columbia Accident Investigation Board to take the commun...
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