The Home Service Expert Podcast

The Best CSR, Dispatcher And Tech In The Company Was The Problem | Jim Leslie & Al Levi

September 24, 2026·1h 4m·5-min readroundtablebusiness
Podzilla Summary (5 min)
TLDR
Despite high revenue in the home service industry, most contractors are struggling with profitability due to poor operational fundamentals, reactive hiring, bloated marketing costs, and misaligned leadership. The core solution lies not in chasing technology or revenue, but in mastering th

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Guest

A

Al Levi

roundtable on The Home Service Expert Podcast

Mentions

Books, people, and resources mentioned in this episode.

People

Tommy MelloAl LeviJim Leslie

Books

The Seven Power Contractorby Al Levi

Companies

Home Service Freedom

Topics

Business ModelsEntrepreneurshipLeadershipManagementScalingSmall Business

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