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by Institute of Industrial and Systems Engineers
Conversations with industrial and systems engineers about their work, ideas and solutions. This podcast will feature both IISE members and non-members who come from diverse backgrounds in both academia and industry to discuss a wide range of topics as it relates to their work as well as some off-beat topics that we think you, our audience, will find fascinating.
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Dr. Michael Carter didn’t originally plan to become a professor or even an industrial engineer.But after discovering operations research and eventually finding his way into industrial engineering, his career became focused on one of the most complex systems imaginable: healthcare.In this episode of Problem Solved, we speak with the recipient of the 2026 Frank and Lillian Gilbreth Award, IISE’s highest honor. Dr. Carter reflects on his decades-long career in healthcare systems engineering, how inefficiencies he observed inside hospitals sparked a lifelong passion for improvement, and why he dedicated his career to building what he calls “an army of engineers” working in healthcare.We also discuss the future of healthcare systems, the growing role of AI and data in medicine, mentorship, and the ripple effect of influencing generations of students and practitioners.Dr. Carter is Professor of Mechanical and Industrial Engineering at the University of Toronto and Founding Director of the Centre for Healthcare Engineering. Over the course of his career, he has helped shape healthcare engineering in Canada and beyond through research, education, and real-world implementation.And at the end of this episode, stay tuned for a preview of our upcoming special episode exploring the real lives and legacy of Frank and Lillian Gilbreth.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In this special episode of Problem Solved LIVE from the IISE Annual Conference & Expo 2026, students, researchers, and industry professionals share their perspectives on the evolving future of industrial and systems engineering. Conversations explore artificial intelligence, healthcare systems, sustainability, automation, and the growing role of human-centered problem solving across industries. The episode also features highlights from the IISE Innovation Cup competition, where teams showcased innovative solutions with measurable real-world impact. From first-time conference attendees to experienced professionals leading organizational change, the episode captures the energy, optimism, and innovation shaping the next generation of ISE.Thanks to all our guests who contributed in this episode!Thank you to our sponsor, Cullen College of Engineering Lean Six Sigma program.Learn more at IE.UH.EDUIISE Annual Conference & Expo 2026May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
At the IISE Annual Conference & Expo 2026, the future of industrial and systems engineering is on full display, from students attending their very first conference to longtime leaders who have spent decades shaping the profession.In this special episode of Problem Solved LIVE from Annual, we hear from two recent graduates and student volunteers from Arizona State University as they reflect on networking, personal growth, and discovering the broader impact of industrial engineering beyond the classroom.We also speak with IISE Medallion Award winner Jaime Rogers, whose nearly 50-year journey with IISE offers perspective on leadership, opportunity, and why the future of ISE has never been brighter.From first steps to legacy careers, this episode highlights the people, connections, and shared purpose that continue to drive the industrial and systems engineering profession forward.Follow Problem Solved for more conversations from the people shaping the future of industrial and systems engineering.IISE Annual Conference & Expo 2026May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Your 2026 IISE Annual Conference Preview: 3 Voices to Know Before You GoWhat makes this year’s IISE Annual Conference and Expo a must-attend event?In this special preview episode of Problem Solved, we bring you insights from three featured voices who are shaping conversations across industrial and systems engineering:Laura Albert (University of Wisconsin–Madison) on why this is a consequential moment for ISE and why it’s time to stop being a “well-kept secret” Jennifer Van Buskirk (AT&T) on leading transformation inside one of the world’s most complex systems and how ISEs are uniquely built for it Doug Melton (Pre-Conference Workshop, Engineering Unleashed) on developing an entrepreneurial mindset and creating value in any context From the future of the field, to industry impact, to putting the mindset into action, get your first look at the ideas waiting for you in Arlington. IISE Annual Conference & Expo 2026 May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running?In this episode of Problem Solved, we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital.From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like.Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore.Learn more about the HSPI Conference sponsored by Society for Health SystemsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Coming soon:How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running?In this episode of Problem Solved, we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital.From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like.Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore.Learn more about the HSPI Conference sponsored by Society for Health SystemsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Decision Science: The Systems Behind Billion-Dollar Site Selection with Ramya GowdaWhen companies decide where to build, expand, or relocate, that single decision shapes everything that follows - hiring, productivity, supply chains, cost, and long-term risk.But how do organizations actually make those decisions?In this episode of Problem Solved, we sit down with Ramya Gowda, Managing Director at Newmark, where she leads strategic consulting in site selection, location strategy, and labor analytics. Ramya helps global corporations evaluate potential locations and make some of the most consequential decisions in their organizations.Using industrial and systems engineering principles, Ramya and her team apply decision science, data modeling, and systems thinking to compare locations across hundreds of factors, from workforce availability and infrastructure to logistics networks, environments, and long-term resilience.In this conversation, you’ll learn:• How companies evaluate potential locations for manufacturing plants, offices, and data centers • Why site selection is really an upstream systems decision that affects everything downstream • How decision models translate complex data into board-ready recommendations • Why relationships with communities and economic development organizations matter • The skills industrial engineers need to work in location strategy and consultingRamya also shares how industrial and systems engineering prepares professionals to solve complex problems across industries—not just in manufacturing.Read some of Ramay's articles:https://www.areadevelopment.com/corporate-site-selection-factors/q1-2026/the-geography-of-packaging-why-location-strategy-matters-more-than-ever.shtml https://www.areadevelopment.com/corporate-site-selection-factors/q3-2025/the-site-selection-corporate-checklist.shtml https://www.areadevelopment.com/manufacturing-industrial/q2-2025/get-your-mega-site-project-ready.shtmlLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Decision Science: The Systems Behind Billion-Dollar Site Selection with Ramya GowdaWhen companies decide where to build, expand, or relocate, that single decision shapes everything that follows - hiring, productivity, supply chains, cost, and long-term risk.But how do organizations actually make those decisions?In this upcomiong episode of Problem Solved, we sit down with Ramya Gowda, Managing Director at Newmark, where she leads strategic consulting in site selection, location strategy, and labor analytics. Ramya helps global corporations evaluate potential locations and make some of the most consequential decisions in their organizations.Using industrial and systems engineering principles, Ramya and her team apply decision science, data modeling, and systems thinking to compare locations across hundreds of factors, from workforce availability and infrastructure to logistics networks, environments, and long-term resilience.Read some of Ramay's articles:https://www.areadevelopment.com/corporate-site-selection-factors/q1-2026/the-geography-of-packaging-why-location-strategy-matters-more-than-ever.shtml https://www.areadevelopment.com/corporate-site-selection-factors/q3-2025/the-site-selection-corporate-checklist.shtml https://www.areadevelopment.com/manufacturing-industrial/q2-2025/get-your-mega-site-project-ready.shtmlLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Conversations with industrial and systems engineers about their work, ideas and solutions. This podcast will feature both IISE members and non-members who come from diverse backgrounds in both academia and industry to discuss a wide range of topics as it relates to their work as well as some off-beat topics that we think you, our audience, will find fascinating.
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