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by Dart Lindsley
Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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In the 1970s, Richard Ryan and Ed Deci ran experiments on what rewards do to motivation. They found that people did what they were asked, but were less motivated by rewards that felt like control. Behaviorists pushed back, but the evidence piled up over time, and today researchers apply self-determination theory in workplaces, classrooms, and sport. In this episode, Dart and Richard discuss what autonomy, competence, and relatedness actually mean, why rewards that feel like control can underm...
At 86, Don Norman decided his life’s work was not enough. While his books made gadgets easier to use, they could not fix a world in crisis. So he looked back on his years as an engineer, psychologist, and designer and asked what he could do that would really matter. The answer became Design for a Better World. It argues that design must move from human-centered, which asks what one person wants, to humanity-centered, which asks what the planet needs. In this revisited episode, Dart and Don di...
Dart Lindsley wanted to publish a book, but agent after agent turned him down despite the quality of his work. Finally, one told him why: he wasn't famous. So he climbed into his attic, threw a blanket over his head, and recorded a podcast episode that his wife and his friend both called terrible. Then he found Jason Ames, who spent hours grilling him about what he actually wanted before agreeing to produce the show. 200 episodes later, Dart and Jason sit down to mark the milestone. In this e...
In her first job out of college, Kim Scott thought managing Russian diamond cutters would be simple: pay them well and the rest follows. It wasn't. They wanted a picnic, and by the end of a bottle of vodka, she understood what they actually wanted: someone who gave a damn. That instinct, respecting the whole person, not just the employee, became the seed of her book, Radical Respect. In this revisited episode, Dart and Kim discuss how leaders mistake authoritarianism and aggression for domina...
James Seechurn spent over a decade building compensation programs on a simple premise: design the incentive right, and you'll get the behavior you want. But his first clue that this was wrong came from watching it fail on him. As a young accountant on billable hours, slowing down to actually understand something cost him money. He kept redesigning bonus plans for clients anyway, until the pattern became impossible to ignore: paid people don't do better work, they just do whatever gets measure...
In robotic surgery, a device good enough to let the surgeon operate alone makes the resident, the future expert, optional. Matt Beane saw this pattern everywhere technology gets smart enough to make the apprentice unnecessary. Dart calls this one of the episodes he keeps returning to, for how clearly Matt names one of AI's biggest threats to how we learn. In this revisited episode, Dart and Matt explore how technology reshapes workplace learning, whether tech shapes us or we shape it, and the...
Under John Chambers, Cisco grew from $70 million to $47 billion, completed 180 acquisitions, and became the most valuable company in the world. He built the company on one idea: employees aren't employees, they're family. Then the dot-com crash hit, and John had to lay off 7,854 people, almost all of whom he'd hired himself. He calls it his worst year as a leader. In this episode, Dart and John explore why John calls employees family, how John builds a leadership team, and why playbooks creat...
Jeffrey Pfeffer has spent decades showing that people-first companies outperform, and just as long watching that evidence lose to habit. His answer is blunt: whether you're cautious about power or thirsty for it, there's no denying its role in the workplace, and ideas without power are just ideas. In this revisited episode, Dart and Jeff explore the purpose of power, the knowing-doing gap, and how to build profits by putting people first. Jeffrey Pfeffer is the Thomas D. Dee II Professor of ...
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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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