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Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 days ago32 min
The best time to make a power of attorney is yesterday
Too many of us put off a task that should be done sooner rather than later: making a power of attorney (POA). This legal document lets you give at least one other person the right to make decisions on your behalf about your health and/or finances. Having a power of attorney in place is useful if you become unable to make decisions yourself – for example, due to illness. In this episode presented by James Rowe, Which? senior researcher Megan Thomas shares some new Which? data showing that just 1% of those surveyed created their POA before the age of 50. Megan is joined by James Buchan from the Which? legal team, who explains what can go wrong if you don’t have a POA set up, including how costs can spiral due to ongoing court fees and how it can lead to fractured relationships between family members and loved ones. Read more about Megan’s research on our website & sign up for our free weekly Money newsletter Read more about what a power of attorney is on our website & prepare your own POA with Which? Wills Get in touch with us via email - podcasts@which.co.uk Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
- 4 days ago10 min
Has British Airways lost its way?
You might think that British Airways' status as the UK’s national flag carrier means it offers a superior flying experience, but our research suggests otherwise.In this episode of Which? Shorts, we compare British Airways with its main long-haul competitor, Virgin Atlantic, to see whether BA still deserves to represent the UK in the skies. From seat width and fleet age to food quality and business class lounges, we reveal how both airlines perform in our extensive customer surveys.Our results show that British Airways is outclassed by Virgin on almost every passenger metric from value for money to airport lounges, leaving its massive global route network as its only clear advantage.This episode is read by Erica McKoy and is based on an article written by travel expert Trevor Baker, originally published in the October/November issue of Which? Travel magazine.Read more from our travel experts on our website & sign up for our free monthly Travel newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
- 1 weeks ago8 min
Costa, Greggs and Pret: which has the strongest coffee?
You might think that the only difference between drinks bought at high street coffee shops is the taste and the flavour, but our research suggests otherwise.In this episode of Which? Shorts, we bring you the results of our investigation into caffeinated drinks bought at some of the UK’s favourite coffee shops, which reveals varying caffeine levels between Caffè Nero, Costa, Greggs, Pret and Starbucks.Our results show that where you buy your coffee from could make a big difference to your daily caffeine intake, with some high street coffees containing nearly four times as much caffeine as others.This episode is read by Shefalee Loth and is based on an article she wrote with Ayesha Muttucumaru, originally published in the October 2026 issue of Which? magazine.Read more about the investigation on our website & sign up for our free fortnightly Healthy Living newsletterIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
- 1 weeks ago1h 10m
Menopause myths debunked: HRT, collagen, hormones and more - The Health Reset
When does perimenopause start, what symptoms should you look out for and do menopause supplements actually work?In this episode, we explore the realities of perimenopause and menopause. We discuss the science behind common symptoms including brain fog, hot flushes, anxiety, dry skin, acne, hair loss, sleep problems and changes in libido.We also unpack the latest evidence on HRT, discuss the benefits and risks, and explain why menopause affects everything from your bones and muscles to your skin and gut health.Plus we discuss whether popular menopause supplements are really worth the money and uncover the truth about collagen, creatine and other trending wellness products.We think it’s time for a better conversation that’s impartial to help us separate myths from genuine science.This episode features Dr Amir Khan, an NHS GP, TV presenter, bestselling author and podcast host.Dr Emma Wedgeworth, a consultant dermatologist with a clinic on Harley Street. Her specialist interests include menopausal skin, acne, rosacea, eczema and sun damage, as well as a wide range of conditions including psoriasis and hair and scalp disorders.And we’re also joined by Shefalee Loth, nutritionist and research lead for the Health and Wellbeing team at Which?. With more than 20 years of experience, Shefalee has previously worked with the NHS, the London School of Hygiene & Tropical Medicine, and the World Cancer Research Fund.This is The Health Reset.Read about Shefalee’s investigation into menopause supplements on our website & sign up for our free fortnightly Healthy Living newsletterRead more about vitamin D, how your gummy supplement might be short changing you & listen to our podcast about vitamin D supplementsIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
- 1 weeks ago35 min
Will the Chancellor's Budget give people the ‘breathing space’ he spoke about?
A £100 energy payment for 20 million households and a freeze on fuel duty extended to July, we discuss the headlines from the Autumn Budget. Chancellor John Healey's Autumn Budget is set to bring 'everyday fixes' to help the cost of living crisis. He started his speech by dedicating it to the ‘working people of Britain’. But what does that really mean? In this episode, Which? Money editor Sam Richardson and AJ Bell's director of public policy Tom Selby join James Rowe to discuss the first Budget under Andy Burnham's premiership. Read more about the Budget announcements & sign up for our free weekly Money newsletter Read more about our cost of living manifesto on our website Get in touch with us via email - podcasts@which.co.uk Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
- 2 weeks ago25 min
Divorce and pensions: should all married couples have a plan?
The number of pensioners getting divorced is on the rise, but hardly any of us actually understand what happens to our pensions when a marriage ends. In this episode, Which? pensions expert Holly Lanyon reveals the results of a Which? Survey which shows that just 3% of married couples have talked about what would happen to their pensions if they got divorced - compared to 50% who’d spoken about what would happen upon death. Holly explains the different options for how pensions can be split on divorce, including pension sharing and pension offsetting, and why it’s so important for married couples to understand the rules. Holly shares some more data that shows that the number of pensioners in poverty is on the rise, with divorced retirees - particularly women - making up a greater number than married couples. Plus, James Buchan from the Which? legal team outlines the logistics of how a divorce a works, and how it can affect your will and power of attorney. Read more about pensions in divorce on our website & sign up for our free Retirement Planning newsletter Save up to 30% on wills and powers of attorney with Which? Wills - offer ends 31st October 2026Get in touch with us via email - podcasts@which.co.uk Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
- 2 weeks ago47 min
Can you really boost your immune system? What the science says - The Health Reset
From supplements and sleep to saunas and paracetamol, discover what the science says about keeping your immune system functioning at its best.In this episode we discuss why we get more colds and flu in winter, the relationship between sleep, stress, gut health and immunity, and why vitamin D matters during the colder months. Plus senior investigative researcher, Sara Spary shares her research into self testing kits.With the right tools, we can age with strength, energy and an immune system that gives us the best chances of great health, so you can really live the life you want.We think it’s time for a better conversation that’s impartial to help us separate myths from genuine science.This episode features Shefalee Loth. She is a nutritionist at Which? and leads the research for the health and wellbeing team. With over 20 years of experience, Shefalee’s extensive career includes working with the NHS, The London School of Hygiene & Tropical Medicine, and the World Cancer Research Fund.We also have Dr Jenna Macciochi who is one of the UK’s leading immunologists. She’s a lecturer and the author of several books, including Immunity: The Science of Staying Well, Your Blueprint for Strong Immunity and most recently Immune to Age, three incredible books that break down the science behind our health.This is The Health Reset.Read about how you can save on cold and flu medicines on our website & sign up for our free fortnightly Healthy Living newsletterRead more about the best painkillers, what works for a sore throat & listen to our podcast about vitamin D supplementsIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
- 2 weeks ago12 min
Are you getting the refund you’re owed for online shopping returns?
Shopping online has become the convenient way to shop for almost anything, but given there’s no standardised way of returning unwanted items, the process can differ from one retailer to another. In this episode of Which? Shorts, we bring you the results of our investigation which saw mystery shoppers from across Great Britain order and return more than 200 items to find out how big-name retailers compare. We uncovered some shocking practices; with several retailers not refunding us at all, others breaking the law by routinely failing to reimburse our delivery fees and huge discrepancies in how long it took us to get our money back. This episode is read by James Rowe and is based on an article written by our retail expert Ellie Simmonds and consumer rights expert Hannah Downes, originally published in the October 2026 issue of Which? magazine. Read more about the investigation on our website & sign up for our free Weekly Scoop newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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About Which?
Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
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