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Where We Buy: Retail Real Estate with James Cook: Daily Summaries Delivered
by Where We Buy
James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.
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- 2 days ago32 min
MartinPatrick 3 Is One of the Best Stores in the Country - Where We Buy #400
Anne Mezzenga is Founder and CEO of Retail Field Report, a video-first platform exploring what's really happening on the ground floor of retail. James Cook joins Anne at MartinPatrick 3, her favorite store in Minneapolis and one of The New York Times' top 25 places to shop for apparel in the United States. Store Manager Hoss Al-Gassid leads a tour of the 30,000 square foot North Loop destination, covering its origins as an interior design firm, its hospitality-driven approach to customer service, and its curated mix of luxury apparel, niche fragrances, home furnishings, and a barber shop. Mezzenga and Cook also discuss the revitalization of the North Loop neighborhood, training sales associates to be hosts rather than salespeople, and what Mezzenga has learned working gig shifts in stores across the country. James Cook is the Head of Retail Research at JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- 1 weeks ago17 min
Twin Cities Retail from the Drive-Through Lane - Where We Buy #399
Jeremy Grittner and Zac Hoang with JLL work with the local 7 Brew franchisee opening new locations across the Minneapolis region. Recorded from a car in the drive-through of the brand's first metro location in Vadnais Heights, they explain why 7 Brew sees a void in a market dominated by Starbucks and Caribou Coffee, what the brand needs from a site, and why drive-through real estate is so hard to come by in Minnesota. They also break down the metro's retail geography, from the Minneapolis and St. Paul cores out to the suburban trade areas, and share their recommendations for out-of-towners. Plus, a 7 Brew taste test. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- 2 weeks ago37 min
Why Dallas-Fort Worth Is Building More Retail Than Anywhere Else - Where We Buy #398
Dallas-Fort Worth is the national leader in retail real estate construction, with retail development there running nearly 40% higher than the next closest US market and roughly seven million square feet in the pipeline. On this episode, three guests will explain what is driving it. Kenton McKeehan, President and Chief Investment Officer at Big V Property Group, and Mike Jordan, Director of Research, discuss their new open air retail development in Anna, Texas. Rob Franks, Managing Director at JLL, covers the grocery wars, record-low vacancy, and the fast-growing suburbs of Anna, Melissa, Prosper and Celina, along with the billions in tech investment near Sherman that is adding rooftops across North Texas. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- 3 weeks ago28 min
The AI Drive-Through That Trains Itself - Where We Buy #397
Koen Schmitz is Chief Commercial Officer at Vox AI, an Amsterdam-based voice AI company building drive-through and phone ordering agents for quick-service restaurants. Schmitz explains why most AI drive-through failures come down to implementation, and how Vox AI trains a separate model for each individual restaurant location to handle dialects, product slang, and background noise. He also covers response latency, the handoff between AI and human operators, staff reaction in real restaurants, and how order-ahead pickup could reshape drive-through design. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- Aug 21, 202624 min
Retail Repositioning with The Ardent Companies - Where We Buy #396
Jay Douglas is Managing Director of Development at The Ardent Companies, a privately held real estate firm focused on opportunistic and diversified investment strategies, where he leads the mixed use and retail portfolio. Jay talks about projects including Westside Bottling in Durham, the Seminole Towne Center repositioning in Sanford anchored by a new Costco, and a small food and beverage development in Largo anchored by Foxtail Coffee Co. He also covers grocery anchored lifestyle centers, placemaking, entertainment tenants, and why retail should lead mixed use. James Cook is the Head of Retail Research for JLL. Keisha Virtue is the Retail Research Manager in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- Aug 14, 202626 min
Rolling out New Tech Without the Pushback - Where We Buy #395
Elizabeth Boldin Thomas is SVP of Business Transformation and Intelligence at Centennial. She talks about how the company rolled out Claude to a small cross-functional cohort, why in-person training and a group of internal influencers made the difference, and how the effort has already saved roughly 2,800 person hours a year. She also covers the distinction between AI and automation, the weekly show and tell that keeps momentum going, and why the human side of change management matters more than the technology. James Cook is the Head of Retail Research for JLL. Keisha Virtue is the Retail Research Manager in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- Aug 10, 202623 min
AEW's Retail Strategy with Lauren Holden - Where We Buy #394
Lauren Holden is Managing Director, Head of Retail at AEW, one of the world's largest real estate investment managers, with about $40 billion under management in the US. Holden discusses AEW's retail portfolio of roughly 45 assets and 10.5 million square feet, from enclosed malls to grocery anchored neighborhood centers, and why the community center is her favorite property type. She also covers the firm's move into ground-up development, how it finds deals in a tough acquisitions market, the role of food and beverage in driving dwell time, and what she looks for when hiring a leasing or management firm. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
- Aug 3, 202628 min
Trust Is the Real Barrier to AI in Retail Real Estate - Where We Buy #393
Alim Uderbekov is CEO and Co-Founder of Surfaice, an AI operating system built for the full retail store lifecycle, from lease administration and CAM reconciliation to construction budgeting, punch walks, and facility management. Speaking live from the ICSC PropTech stage in Las Vegas, Uderbekov explains how pre-trained agents plug into a company's existing systems to eliminate repetitive work — by his count, roughly a million clicks to open a single store. He also discusses trust and adoption barriers in commercial real estate, his path from aerospace engineering to retail, and The Store Development AI Playbook: A Field Guide, co-authored with Schaefer Jones of the JD Sports Fashion store development team. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
About Where We Buy: Retail Real Estate with James Cook
James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.
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