Tom Bandy, Founder & CEO of BandyWorks

In this episode of the Think Factory Podcast, we sit down with Tom Bandy, Founder and CEO of BandyWorks, to explore how data-driven insights are transforming the convenience store industry. Tom shares his entrepreneurial journey—from an unexpected opportunity with Sheetz to building a company that helps operators turn complex data into simple, actionable decisions. He explains why the key to success isn't collecting more information, but delivering the right insights at the right time so managers can improve performance, increase profitability, and make smarter decisions with confidence.Tom also discusses the future of convenience retail, including the growing role of AI, changing consumer behaviors, food innovation, and the importance of creating exceptional customer experiences. Beyond technology, he emphasizes that great leadership, empowered employees, and genuine human connection remain the foundation of every successful business. Whether you're a retail operator, business leader, or entrepreneur looking to leverage data without losing sight of people, this conversation offers practical insights into building a smarter, more resilient organization.