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by The Think Factory
The Think Factory Podcast is focused on putting the spotlight on executives and their companies. Learn from peers across various industries and learn new ways to grow your business, expand your career, and become better business leaders.The podcast has multiple hosts and each episode will be focused on different topics and companies.We want to know one thing. What keeps you up at night?Want to spotlight your company on The Think Factory Podcast? Click here!
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In this episode of the Think Factory Podcast, Kyle Willis, Vice President of Growth at Belay Solutions, discusses how the company helps busy business leaders through remote and fractional staffing solutions. Kyle explains Belay’s approach to matching businesses with carefully vetted executive assistants, marketing assistants, bookkeepers, payroll specialists, and fractional CFOs. He also shares how COVID accelerated the adoption of remote work and how AI is helping fractional employees increase efficiency and deliver more value to business leaders. Kyle also shares lessons from his experience working with startups, growing companies, and established organizations, including the importance of making strategic hiring decisions when resources are limited. He discusses why sales and marketing teams need to work as one ecosystem, how strong relationships are built through trust and providing value, and why leaders should embrace opportunities even when they do not feel fully prepared. Looking ahead, Kyle highlights the importance of balancing business growth with family and keeping relationships at the center of both professional and personal success.
In this episode of the Think Factory Podcast, Dr. Elizabeth Carr, founder and CEO of Kentlands Psychotherapy, shares her journey from serving as a Navy psychologist to building a thriving psychotherapy practice in the Washington region. Dr. Carr discusses how her military experience shaped her approach to servant leadership and why creating a supportive environment for clinicians is essential to delivering quality mental health care. She also explores the challenges of burnout, insurance requirements, and maintaining a healthy workload for therapists while continuing to meet the growing demand for mental health services.Dr. Carr also explains how Kentlands Psychotherapy has created a more connected, convenient experience for clients by bringing multiple mental health services together under one practice. She discusses the practice's therapist matching program, use of technology and AI, and its focus on helping clinicians work to their strengths while building a strong sense of community. Looking ahead, Dr. Carr shares her concerns about the growing corporatization of mental health care and emphasizes the importance of smaller practices supporting one another to protect quality care and preserve the human side of mental health services.
In this episode of the Think Factory Podcast, Walter Allen, founder, owner, CEO, and president of Acumen Building Enterprise, shares the journey that took him from engineering and military service to building a company focused on transportation systems and infrastructure. Walter discusses Acumen’s early work with BART, where the company developed one of the first systems designed to convert large bills into smaller denominations for transit passengers. That project became a foundation for Acumen’s expertise in fare collection, revenue systems, and transportation technology, leading to work with major transit systems including WMATA and Amtrak.Walter also explores the future of transportation, from digital fare collection and facial recognition to high-speed rail, autonomous vehicles, and mobility hubs designed to solve the first-mile and last-mile challenge. He shares his perspective on California’s high-speed rail efforts, the role of public-private partnerships, and the need to connect clean transportation with clean energy to reduce emissions. Looking ahead, Walter discusses Acumen’s work on mobility solutions and offers three lessons for the next generation of leaders: stay positive, remain a lifelong learner, and be flexible while staying humble.
In this episode of the Think Factory Podcast, Renee Brown, President and CEO of DePaul Community Resources, discusses the organization’s work supporting children, families, and individuals with disabilities across Virginia. Renee shares how DePaul has grown from its origins as an orphanage in 1977 into a broad continuum of foster care, adoption, independent living, mental health, and disability support services, guided by a mission centered on creating hope and belonging. She also explores the importance of lived experience in leadership and why giving people a voice in decisions that affect them can lead to stronger, more effective programs.Renee also addresses common misconceptions around foster care and adoption, the importance of continued support for adoptive families, and how DePaul prioritizes the well-being of its own staff through self-care, work-life balance, and mental health resources. She shares how the organization identifies unmet needs in communities, including the creation of a kinship care program that helps relatives caring for children avoid unnecessary entry into foster care. Through her leadership and DePaul’s evolving programs, Renee highlights how connection, compassion, and a sense of belonging can help individuals and families build more hopeful futures.
In this episode of the Think Factory Podcast, Devin Pintozzi, Chief Operating Officer of American Book Company, shares how his family business has spent 30 years supporting educators and students through print, K-12, test prep, curriculum materials, and digital learning resources. Devin explains why American Book Company takes a print-first approach to education and how the tactile experience of reading, highlighting, writing, and interacting with physical books can help students better retain information and develop skills.Devin also discusses the evolution of educational materials, the growing importance of consumable coursebooks as standards and testing formats change, and American Book Company's commitment to supporting the next generation of educators and printing professionals. He shares how the company connects with educators through its Spotlight for Success podcast, brings college students into its printing operation to experience the industry firsthand, and continues to build a multigenerational family business focused on making a meaningful impact in education.
In this episode of The Think Factory podcast, we sit down with Becky Rossman, CEO of Tuesdays Promise, an organization dedicated to supporting families affected by 9/11, 9/11-related illnesses, and military service loss. Becky shares how her background as an Army veteran and nonprofit leader shaped her approach to leadership, service, and resilience, as well as how Tuesdays Promise has evolved to meet the long-term needs of the communities it serves.The conversation explores the realities of grief and trauma, why healing is not linear, and the importance of connection and community in helping people move forward. Becky discusses the organization's case management, peer support, mental health resources, and Gold Star Youth Mentoring Program, along with its "22 People in 22 Days" challenge designed to encourage meaningful human connection. As the 25th anniversary of 9/11 approaches, Becky also shares what concerns her most about the future of support for affected families and why giving ourselves grace may be one of the most important steps in the healing process.
In this episode of the Think Factory Podcast, Dr. Christopher Arndt, Interim President and CEO of UNM Medical Group and Chair of Anesthesiology and Critical Care at the University of New Mexico, shares his perspective on leadership, healthcare, and navigating change in a complex medical environment. Drawing from his experience as a U.S. Navy officer, physician, educator, and healthcare executive, Dr. Arndt explains how the military shaped his approach to leadership, teamwork, preparedness, and performing under pressure. He also discusses the unique challenges of leading highly accomplished physicians and why listening, collaboration, and understanding individual perspectives are essential in an environment where command-and-control leadership doesn't work.The conversation explores how healthcare organizations can continue to innovate while maintaining uninterrupted patient care, balancing physician autonomy with the need for standardization, and creating a culture where ideas can come from anyone. Dr. Arndt also shares insights on the evolving healthcare landscape, AI, revenue cycle challenges, physician recruitment and retention, and UNM's efforts to build a more integrated health system. He offers advice for emerging leaders on pacing themselves, staying flexible, bringing forward new ideas, and remembering that a career is a long game.
In this episode of the Think Factory Podcast, Mark Cartier, co-founder of No Limits Cafe, shares the story behind the nonprofit restaurant and workforce training organization creating meaningful employment opportunities for adults with intellectual and developmental disabilities. Inspired by his daughter Katie, who has Down syndrome, Mark and his wife Stephanie recognized the significant lack of employment opportunities available to this community and set out to create a workplace where individuals could build skills, earn a paycheck, gain confidence, and discover their own potential.Mark discusses No Limits Cafe's paid training program, the importance of independence and self-advocacy, and how giving people the "dignity of risk" can help them grow beyond expectations. He also shares lessons from his transition from Wall Street to nonprofit leadership, why business leaders should not be afraid to embrace inclusive hiring, and how No Limits Cafe is expanding its mission through a new location at Rutgers University. The conversation offers a powerful look at how businesses can create opportunity, challenge assumptions, and build more inclusive workplaces.
The Think Factory Podcast is focused on putting the spotlight on executives and their companies. Learn from peers across various industries and learn new ways to grow your business, expand your career, and become better business leaders.The podcast has multiple hosts and each episode will be focused on different topics and companies.We want to know one thing. What keeps you up at night?Want to spotlight your company on The Think Factory Podcast? Click here!
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