The Site Shed | Systems, Strategy and Growth for Tradies and Contractors

Your Follow-Up Is All Wrong: Why 70% Convert After The 8th Contact Point | ft. Ryan Fenn | Ep. 497

May 5, 2026·1h 4m
Episode Description from the Publisher

Think your follow-up game is solid? Data from 450 million text messages says you're probably quitting too early. In this 497th episode of the Site Shed, Ryan Fenn, founder of Chirp and a man who's analysed 450 million text messages, breaks down why "fortune is in the follow-up" isn't just a cliché. It's a math problem most tradies are solving wrong. If you're tired of ghosted estimates, wasted lead spend, and watching jobs slip through the cracks, this episode is your blueprint for fixing t...

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