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The Product Experience: Daily Summaries Delivered
by Mind the Product
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the products conferences, and the wider product community.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 5 days ago42 min
What is AI product management, really? Jonathan Evens (AI Product Lead, Google DeepMind)
Jonathan Evens is a product lead at Google DeepMind, where he has spent more than a decade applying machine learning and AI across industries — from the smart grid at AutoGrid, to detecting roads and buildings from satellite imagery at Planet, to recommender systems, Google Search's AI Overviews and AI Mode, and now live avatars. He is also an advisor to the Evens Foundation, where he is building a "digital citizenry": a democracy sandbox that uses synthetic citizens to pre-test how the publi...
- 1 weeks ago51 min
What I learned from building, and exiting a startup — Kirsten Mann (Strategic Advisor)
Kirsten Mann is a board director, product leader and, with this episode, a three-time guest on the podcast. Last time she was here, she was building Vizory, an AI tool that helps company directors get through board packs. This time she's back to explain why she isn't building it any more. Talking to Randy Silver, she walks through exiting Vizory, the friction tests she ran before writing a line of code, and why she now believes distribution, not the build, is where most AI products actually d...
- 2 weeks ago37 min
How to position your product for a future nobody can predict - April Dunford (Author of Obviously Awesome)
April Dunford is the positioning expert behind Obviously Awesome and a former repeat vice-president of marketing across seven venture-backed startups, most of which were acquired. Over the past decade she has advised roughly 300 B2B technology companies, all with sales teams, on how to position themselves against the competition. In this episode she joins hosts Lily Smith and Randy Silver to explain why so many companies are repositioning at once, how a strong point of view on the future unde...
- 3 weeks ago43 min
Four mistakes scaling teams make - Julia Barham (Author and Product Executive)
Julia Barham leads a CX acquisition team at Progressive Insurance and is the author of The Product Management Playbook, published by Rosenfeld Media in July 2026. She wrote it to close what she sees as a coaching gap in the profession: a decade of product transformations has produced far more people with the title than people who have been taught end-to-end craft. In this episode she makes the case for treating ambiguity as a condition of the job rather than a problem to be solved, and walks ...
- Aug 19, 202639 min
How to lead a product team through AI adoption - Tiama Hanson-Drury (CPTO, Opus 2)
Tiama Hanson-Drury is CPTO at Opus 2, the legal technology company behind the systems that run some of the world's largest and most high-stakes litigation. She started her career in sales, moved into product in 2010 and has spent the last 16 years split roughly evenly between individual contributor and leadership roles. Her verdict on AI in product organisations is neither evangelism nor scepticism: the tooling has removed software as a bottleneck, but the markers of quality that mattered bef...
- Aug 12, 202655 min
How OpenAI moves fast and decides what to build — Blaine Billingsley (Member of Technical Design Staff, OpenAI)
Blaine Billingsley is a Member of Technical Design Staff at OpenAI whose path into the field ran through music composition, spare-change website work at college, and a decade across Gmail, Airbnb, YouTube and Slack. At OpenAI he was hired to work on Presence, then redirected to solve a more immediate problem: making ChatGPT genuinely useful as a daily tool for designers. Working with a single engineer, he built the ChatGPT product design plugin — a bridge between the raw power of Codex and th...
- Aug 5, 202649 min
What your developers aren't telling you - Cat Hicks (Psychologist)
Dr Cat Hicks is a psychological scientist and the founder of Catharsis, a human-centred research consultancy that works with engineering organisations. After self-funding her first open-access study into developer motivation, she was recruited to lead the Developer Success Lab at Pluralsight — a three-year programme that generated large-scale empirical research across hundreds of companies and more than 11,000 developers. Her book, The Psychology of Software Teams, published in July 2026, bri...
- Jul 29, 202644 min
The new manifesto for product builders - Faith Forster (Chief Product Officer)
Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform. She now runs discovery.com, an AI-native platform that helps product leaders and teams make faster, better product decisions by connecting to their tools and synthesising competitor, customer and growth intelligence. She is also the driving force behind the Makers Manifesto — a cross-disciplinar...
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About The Product Experience
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the products conferences, and the wider product community.
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