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by Collaborative Family Healthcare Association
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- 2 weeks ago32 min
Ep. #98 Change & Integrated Care
On the Integrated Care Podcast sponsored by the Collaborative Family Healthcare Association, host Neft Serrano and co-hosts Bridget (Washington FQHC), Jen (Northern Illinois family medicine/addiction medicine), and Ashley (North Carolina pediatric dietitian) discuss how rapid change—federal policy shifts, immigration enforcement fears, Medicaid cuts, global conflict, and AI—affects healthcare workers and patients. They describe workforce strain, burnout pressures to see more patients, and challenges sustaining effective behavioral health integration, while also highlighting organizational adaptability through strong leadership, awareness, and clear communication. Ashley shares clinic efforts to protect patients during ICE-related fears and program disruptions from Medicaid coverage changes. The group argues change can clarify core values, strengthen team-based integrated care focused on community health, and open broader discussions like Medicare for All amid spending priorities. They also briefly address growing use of AI tools for patient questions, clinical support, and documentation.
- Mar 30, 202658 min
Ep. #97Policy Is Practice: Vaccines, Food Guidelines & Integrated Care
Hosts of the Integrated Care Podcast (CFHA)—Grace Pratt with co-hosts Bridgette Beachy, Ashley Garrison, Jen Thomas, and Monica Williams—discuss how “policy is practice and practice is policy,” emphasizing resisting all-or-nothing thinking and recognizing that change is a long game. They share personal entry points into policy engagement, including Medicaid expansion advocacy, and preview CFHA learning resources and the October 8–10, 2026 CFHA conference in St. Louis. The conversation focuses on recent federal shifts affecting clinical work, including vaccine guidance moving several childhood vaccines to shared clinical decision-making and the resulting impact on primary care conversations, trust, insurance, and schools. They also discuss updated dietary messaging, with Ashley explaining a protein-and-vegetable-forward approach, practical strategies for families, and how integrated care teams support patient-centered decisions amid misinformation and clinician strain.
- Mar 5, 202656 min
Ep. #96 Integrated Care: A Unified Voice
Hosts Grace Pratt, Monica Harrison, Bridget, Neftali Serrano, and late-arriving co-host Jen Thomas introduce themselves on the Integrated Care Podcast and share CFHA updates, including the virtual spring conference (May 6–7) and a call for proposals for the October fall conference in St. Louis, plus cohort-based trainings on cfha.net. The group workshops a planned fall mini-summit prompted by Naftali’s concern that government momentum for behavioral health integration is waning while cost pressures, health tech fragmentation, and changes to primary care accelerate. They discuss the need for a unified message centered on team-based care, the operational barriers within health systems, and gaps between clinical progress, organizational change, and policy influence, emphasizing relationship-building with administrators and policymakers so integrated care is included in future payment models and legislation.
- Feb 18, 202654 min
Ep. #95. Live From The Conference: E-GATHER PCBH Reflection & Learning Tool
Dr. Patti Robinson, at the 2025 CFHA: The Integrated Care Association annual conference, introduces the E-GATHER Reflection and Learning Tool, an evolution of the “gather” tool developed from training health improvement practitioners (BHCs) in New Zealand. The tool is designed to reduce overwhelm in the first three months of a new BHC role, bring an equity lens “up front,” and support supervision and professional development when qualified supervisors and protected time are limited. The talk reviews barriers to successful supervision in integrated behavioral health (supervisor shortages, time constraints, staffing shortages, mixed interprofessional cultures, and inconsistent clinic workflows) and highlights conditions that improve supervision (regular meetings, protected time and space, flexibility, shared purpose, and two-way feedback). A pilot in Los Angeles with BHCs transitioning from co-located care to PCBH and new, unlicensed social work associates used E-GATHER in both individual and group supervision. Reported outcomes included rapid gains in self-ratings, increased visits per day, fewer follow-ups per unique patient, higher role satisfaction, faster onboarding of new BHCs, stronger peer support, and increased interest in further skills training (e.g., FACT/Four Square, CBT, psychoeducation). Feedback emphasized that E-GATHER made supervision more structured and productive, while suggested improvements included fewer interruptions during meetings, more role plays, and supplemental trainings/webinars.
- Jan 29, 202653 min
Ep. #94 Challenges and Triumphs of Pediatric Integrated Care
In this episode of the Integrated Care podcast from the Collaborative Family Healthcare Association, hosted by Grace Pratt, the team explores the complexities and rewards of implementing integrated care, especially in pediatric settings. Michelle Shrek from Children's Wisconsin shares her journey of integrating behavioral health into a pediatric practice, including the structural, operational, and cultural challenges encountered. The conversation delves into the importance of appropriate provider-to-patient ratios, earning trust within a medical team, and the unique aspects of working in pediatrics. The team also welcomes a new member, Ashley Garrison, a pediatric dietician, who shares her insights on the importance of diet and nutrition in holistic care. The episode concludes with a reflective poem on parenting and children's independence. This episode offers a realistic yet hopeful look at the path to successful integrated care, emphasizing the importance of relationships, organizational readiness, and passion for the work. 00:00 Introduction and Opening Remarks
- Jan 2, 202642 min
Ep. #93 - Navigating Challenges and Innovations in Integrated Care
In this episode, Neftali Serrano, CEO of the Collaborative Family Healthcare Association, and Bridget Beachy, Director of Behavioral Health at Primary Care Behavioral Health in Washington, come together to discuss the evolving landscape of integrated care. They reflect on the complexities faced by healthcare providers in 2025, such as training challenges, political and economic stressors, and the moral injury of caring for diverse patient populations amidst an uncertain environment. The conversation delves into the importance of balancing relational and procedural elements in integrated care and highlights the need for innovation and leveling up practices to better serve communities. Upcoming events, recent developments, and future prospects in the field are also discussed, offering a comprehensive overview of the current state and future of integrated healthcare.
- Dec 28, 202559 min
Ep. #92 - Live from the Conference - The synergy of PCBH and CoCM models in academic FM clinics
Welcome back to the Conference Series! This podcast, a presentation at the Collaborative Family Healthcare Association 2025 conference in Raleigh, North Carolina, explores the intersection of behavioral healthcare in primary care settings through two Integrated Care models: the collaborative care model (CoCM) and the primary care behavioral health model (PCBH). CoCM utilizes a structured interdisciplinary approach to deliver evidence based behavioral interventions alongside medication recommendation and management. PCBH adopts an integrated care approach, embedding behavioral health consultants within the primary care setting, making it easier for patients to receive holistic treatment. We will discuss key components, patient outcomes, collaboration, techniques, and lessons learned in an academic family medicine clinic.
- Dec 1, 20251h 5m
Ep. #91 The Importance of Integrated Behavioral Health in Primary Care
In this episode of the Integrated Care Podcast from the Collaborative Family Healthcare Association, production editor Grace Pratt and her team of experts discuss the integral role of integrated behavioral health in primary care. Despite challenges and misconceptions from healthcare administrators, the team emphasizes that behavioral health is a core function of primary care. Key themes include the importance of gratitude, organizational challenges, slot utilization pressures, and the need for a shared mental model to improve healthcare outcomes. Special segments feature discussions on leadership competencies, mental health integration, and empirical approaches to healthcare administration.
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About The Integrated Care Podcast
Integrated healthcare. Behavioral Health and medicine. Person-in-context. Teams working together. That's what the Collaborative Family Healthcare Association (CFHA) is about and that's what this podcast is about.
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