Ep. #98 Change & Integrated Care

On the Integrated Care Podcast sponsored by the Collaborative Family Healthcare Association, host Neft Serrano and co-hosts Bridget (Washington FQHC), Jen (Northern Illinois family medicine/addiction medicine), and Ashley (North Carolina pediatric dietitian) discuss how rapid change—federal policy shifts, immigration enforcement fears, Medicaid cuts, global conflict, and AI—affects healthcare workers and patients. They describe workforce strain, burnout pressures to see more patients, and challenges sustaining effective behavioral health integration, while also highlighting organizational adaptability through strong leadership, awareness, and clear communication. Ashley shares clinic efforts to protect patients during ICE-related fears and program disruptions from Medicaid coverage changes. The group argues change can clarify core values, strengthen team-based integrated care focused on community health, and open broader discussions like Medicare for All amid spending priorities. They also briefly address growing use of AI tools for patient questions, clinical support, and documentation.