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by The Insurgent Mindset
Success in today’s ever-evolving business landscape demands radically different thinking and actions – what we call Insurgence. In this podcast, you’ll discover how to break free from the limitations of the “incumbent” mindset and transform your business by leveraging the “insurgent” mindset. Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. To learn more visit www.insurgencegroup.com.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 1 weeks ago47 min
Give Your Customers a Seat at the Table | Episode 43 with Simon Elliot
In this episode, Matt and Rondo are joined by Simon Elliot to explore Customer Experience Thinking in the context of theInsurgent Mindset. What does it really mean to understand your customer? How close is your organisation to the people it serves? And what changes when customers become part of the process rather than simply the recipients of an experience? The conversation explores customer proximity, human behaviour, co-creation, customer journey mapping and the role of technology in shaping modern experiences. It challenges leaders to look beyond data and efficiency and consider the human needs, behaviours and relationships that sit behind every customer interaction. Connect with Simon Elliot: https://www.instagram.com/si.elliott/https://www.linkedin.com/in/si-elliott/ https://www.youtube.com/@TheCustomerExperienceLabhttps://www.tiktok.com/@customer_experience_lab-- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- 3 weeks ago43 min
The Biggest Mistake Legacy Businesses Make During Disruption | Episode 42 with Ed Harrison
In this episode, Matt speaks with Ed Harrison, an experienced media and publishing executive who has worked across Fairfax Media, Yahoo 7, Isentia and, more recently, the Australian medical publishing sector. Ed has spent much of his career navigating industries undergoing rapid technological and business model disruption.The conversation explores what happens when established competitive advantages begin to disappear. Matt and Ed discuss the collapse of traditional media models, the growing importance of trust and direct customer relationships, why the middle of the market is being squeezed between scale and specialisation, and how AI is creating another major challenge for publishers and content businesses. They also explore how leaders can balance protecting the legacy business that funds the future with investing in what comes next, and why moving too slowly can leave organisations with surprisingly few options. --Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- Aug 10, 202626 min
The SaaSpocalypse: Why Companies May Stop Buying Software | Episode 41
In this episode of The Insurgent Mindset, Matt and Rondo unpack whether the so-called “SaaSpocalypse” is really a temporary market correction or evidence of a much deeper structural shift. They explore why companies are beginning to replace SaaS tools with AI agents and custom-built systems, how the build-versus-buy equation is changing, and why general-purpose SaaS may face more pressure than specialised solutions.The conversation also examines what incumbent software companies must do to survive, why business models may need to shift from charging per seat toward outcomes, and how CEOs should think differently about software, strategic capabilities and competitive advantage.For leaders making technology and investment decisions today, the question is no longer simply what software to buy — but what capabilities should be built, owned and evolved.--Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- Jul 27, 202650 min
Healthcare's New Power Players Won't Be Who You Expect | Episode 40 with Hitesh Vachharajanii
In this episode of The Insurgent Mindset, Matt and Rondo sit down with Hitesh Vachharajani, a life sciences executive and founder with almost three decades of experience across pharmaceuticals, medtech and diagnostics. Together they explore why many organisations are applying AI to outdated business models, why efficiency isn't the same as transformation, and why the companies that rethink their operating model, not just automate it, will shape the future.From precision medicine and early disease detection to digital healthcare, clinical trials, patient engagement and the changing economics of healthcare, this conversation explores where the industry is heading and what leaders across every sector can learn from one of the world's most highly regulated industries. Above all, it challenges executives to think like insurgents before they think about technology.You can connect with Hitesh on LinkedIn. --Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- Jul 13, 202641 min
The Brutal Truth About Why Great Retailers Fail | Episode 39 with Bernie Brooks
Bernie Brooks has led some of Australia's biggest retailers, built businesses across India, China and Africa, and now advises boards and investors on what separates winners from businesses that slowly disappear.In this episode of The Insurgent Mindset, Bernie joins Matt and Rondo to unpack the future of retail, why Amazon continues to reshape competition, what Kmart understood that Target missed, and why customer obsession has become the defining competitive advantage. The conversation explores AI, supply chains, private label strategy, digital transformation, changing consumer behaviour and the leadership mindset required to thrive in an era where disruption never stops.--Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- Jul 12, 202651 min
The Companies That Don't Rebuild Their Workforce Will Disappear | Episode 38 with Lisa Christy
In this episode of The Insurgent Mindset, Lisa Christy joins Matt Tice and Rondo Moses to explore why HR can no longer remain a transactional support function. As AI accelerates the pace of business, organisations must rethink capability, workforce planning, leadership and culture together. The discussion explores why adaptability is becoming more valuable than experience, why CEOs must personally lead AI transformation, and why businesses that fail to build AI capability risk losing both talent and customers.Whether you're a CEO, executive, HR leader or business owner, this conversation challenges long-held assumptions about leadership and offers practical insights into preparing organisations (and people) for an AI-driven future.--Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice Connect with Lisa Christy on LinkedIn: https://www.linkedin.com/in/lisachristyhrdirector/
- Jun 15, 202649 min
The Tokenomics Problem Every CEO Will Soon Face | Episode 37
In this episode of The Insurgent Mindset, Matt and Rondo unpack one of the biggest paradoxes shaping business today: why cheaper AI is leading to larger AI bills. They explore token economics, the governance challenges facing boards and CFOs, the risks of uncontrolled AI adoption, and why many organizations are focusing on efficiency while missing the much larger opportunity of value creation. We go beyond cost management to examine a provocative future where AI tokens could become a new asset class, AI-native companies challenge traditional software models, and organizations rethink how value is created. If you're a CEO, executive, board member, or innovation leader trying to understand the economics of AI, this episode offers a framework for thinking beyond automation and toward competitive advantage. --Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
- Jun 1, 202644 min
Your Annual Planning Process Is Killing Innovation | Episode 36
Every year, leadership teams and boards invest significant time and resources into strategy offsites, planning sessions, and executive retreats. Yet many of these workshops produce little more than incremental improvements, recycled assumptions, and plans that struggle to keep pace with a rapidly changing market.In this episode of The Insurgent Mindset, Matt and Rondo challenge conventional thinking around strategic planning and leadership offsites. They explore why most organizations focus too heavily on resource allocation and execution while neglecting the deeper work of questioning assumptions, widening perspectives, confronting uncertainty, and identifying emerging opportunities. From AI disruption and scenario planning to customer involvement and board engagement, this conversation offers practical insights for leaders who want to move beyond annual planning exercises and build more adaptive, resilient, and insurgent organizations.--Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. Learn more at www.insurgencegroup.com. Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more. Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice
About The Insurgent Mindset
Success in today’s ever-evolving business landscape demands radically different thinking and actions – what we call Insurgence. In this podcast, you’ll discover how to break free from the limitations of the “incumbent” mindset and transform your business by leveraging the “insurgent” mindset. Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. To learn more visit www.insurgencegroup.com.
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