Empathy at the Heart of Beauty Leadership with Kayla Bramlet

Beauty and wellness leadership is deeply human.Behind every appointment is a guest who wants to feel cared for, a team member who wants to feel supported, and a local owner working to create a place where people feel welcome, healthy, and confident.In this episode of The Bliss Business Podcast, we welcome Kayla Bramlet, Brand President of Frenchies Modern Nail Care, part of the Head to Toe Brands family of beauty and wellness franchise concepts. Frenchies is known for its clean, modern approach to nail care, with studios designed around guest care, inviting spaces, clean-air ventilation, and strict sanitizing protocols.Kayla brings a rare perspective as both a brand leader and franchisee. She began her journey  at just 15 years old in the nail care industry as a salon professional, later became a multi-unit Frenchies franchisee, served as Director of Training and Operations, and now leads Frenchies as Brand President while continuing to own two studios in Minnesota.In Empathy at the Heart of Beauty Leadership, we explore:• Why empathy matters in beauty and wellness leadership• How mindfulness shapes the guest and team experience• What Kayla has learned from being both franchisee and brand president• How Frenchies builds trust through clean, people-first nail care• Why healthy workplace culture begins with listening• How Head to Toe Brands is developing leaders across beauty and wellness🎙️ Hosted by Tullio Siragusa🎧 Produced by Martha HuertaEmpathy in leadership is not just about being kind. It is about understanding what people need in order to feel safe, supported, confident, and cared for.