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by Zero Company
The Bliss Business Podcast.B.L.I.S.S. stands for Build Love Into Scalable Systems.The Bliss Business Podcast emerges as a sanctuary where the principles of empathy, love, and conscious awareness in business are not just discussed — they are celebrated and sought after."The Bliss Business Podcast’s mission is to spread empathy, connection and consciousness in business.”
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Great leaders don't just grow businesses. They grow people.And sometimes the most valuable leadership lessons begin with getting your hands dirty.In this episode of The Bliss Business Podcast, we welcome Susan McIntosh, President of Lawn Pride, a Neighborly company providing professional lawn care services.With 32 years of experience in the industry, Susan's journey began on the frontline, pulling weeds, answering phones, and learning the many responsibilities that keep a business running. Over the years, she helped Lawn Pride become Central Indiana's largest locally owned lawn care company before stepping into her current role leading both corporate operations and franchise growth.Today, her greatest passion remains helping people succeed — from technicians and managers to entrepreneurs building businesses of their own.In Growing People, Growing Lawn Pride, we explore:How frontline experience shapes empathetic leadershipWhy developing people is essential to sustainable growthHow leaders can create opportunity at every levelWhat it takes to preserve culture while expanding a franchise networkHow operational excellence and genuine care work togetherWhy strong businesses are built on relationships, not just results🎙️ Hosted by Stephen Sakach 🎧 Produced by Martha HuertaThe strongest roots of a successful business aren't found in its systems alone. They're found in the people who make those systems work.
Business growth doesn't happen through strategy alone. It happens when people believe in the mission.For marketing to truly support business growth, it needs more than campaigns and metrics. It requires a clear vision, strong leadership, and alignment across the entire organization.In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Tony Ditzler, President of ShelfGenie, a Neighborly company, to explore how marketing and business strategy can work together to drive growth.With more than two decades of leadership experience across franchising, field operations, sales, and organizational development, Tony leads ShelfGenie’s strategy, growth, and transformation across its franchise system. His approach centers on building trust, embracing innovation, and empowering franchise owners and teams to take ownership of shared goals. He believes the strongest organizations grow when people understand the mission and choose to move forward together.📅 Wednesday, November 11, 2026 | 8:00 AM PST🎙️ Hosted by Tullio Siragusa🎧 Produced by Martha Huerta🧭 In this episode, we explore:How to align marketing strategy with broader business goalsWhy strong organizational culture supports sustainable growthThe role of trust and shared vision in bringing teams togetherHow empowering franchise owners and employees can drive better resultsMarketing works best when everyone is moving in the same direction. Join us for a conversation about connecting strategy, people, and purpose to build stronger businesses.
Behind every great business story are people who believe it's worth telling.And behind every meaningful partnership are relationships built through care, collaboration, and a shared sense of purpose.In this special episode of The Bliss Business Podcast, we welcome Debra Vilchis, President & COO of Fishman PR and Partner at Franchise Elevator PR.With nearly 27 years at Fishman PR, Debra has helped shape one of franchising's most recognized communications agencies, combining a journalist's instincts with a people-centered approach to leadership, storytelling, and business growth.This conversation is particularly meaningful to us.Since January 2025, our collaboration with the Fishman PR team has helped us welcome more than 47 guests from their client community, sharing the inspiring journeys of purpose-driven franchise leaders. More recently, our work with Franchise Elevator PR has opened the door to emerging brands with equally powerful stories.We're especially grateful to Marisa, Dany, and Cole, whose collaboration has helped us build this growing community of conscious business leaders.In People First, Stories Forward, we explore:Why emotional intelligence is essential to effective leadershipHow storytelling creates meaningful business connectionsWhat nearly three decades in franchising have taught Debra about peopleHow PR agencies are adapting to new technologies and ways of workingWhy emerging brands deserve opportunities to share their storiesHow genuine partnerships create impact beyond business results🎙️ Hosted by Stephen Sakach and Martha Huerta🎧 Produced by Martha HuertaThe most powerful stories don't just help businesses grow. They help people connect, recognize possibility, and become part of something bigger.
Sometimes innovation begins by questioning something everyone else has accepted.For decades, the traditional fitness experience followed a familiar model: a physical location, scheduled classes, instructors, and a commitment of time that didn't always fit people's lives.But what if fitness could be more flexible, accessible, and efficient?In this episode of The Bliss Business Podcast, we welcome Stephen P. Smith, Founder and CEO of HOTWORX, a 24-hour infrared fitness franchise combining heat, exercise, and virtually instructed workouts.An entrepreneur since 1986, Stephen's journey spans athletics, gym ownership, the creation of Planet Beach, and the invention of a patented infrared fitness sauna. Today, HOTWORX has grown to more than 900 locations worldwide, bringing a different approach to fitness and franchising.In Reinventing Fitness, Scaling Wellness, we explore:How an entrepreneurial mindset transforms established industriesWhy innovation begins by questioning conventional business modelsHow technology can make fitness more convenient and accessibleWhat it takes to build and scale a new franchise conceptHow leadership and innovation can empower local entrepreneursWhy sustainable growth requires both vision and disciplined systems🎙️ Hosted by Tullio Siragusa🎧 Produced by Martha HuertaThe future of business belongs to leaders who see possibilities where others see limitations — and build systems that help more people benefit from those possibilities.
Purpose-driven marketing starts with people, not promotions.The strongest brands don’t just sell a product or service. They understand the people they serve, build genuine connections, and create a sense of community that keeps people coming back.In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Nicole Cox, Director of Marketing and Communications at FIT4MOM, to explore how purpose and empathy can shape more meaningful marketing.With experience across health and fitness, recreation, hospitality, and retail, Nicole brings a passion for communications, storytelling, and active lifestyles to her work. At FIT4MOM, she leads integrated marketing and communications initiatives designed to drive client acquisition and franchise growth, strengthen brand consistency, and help franchisees use marketing, public relations, and digital advertising to grow their local businesses.📅 Wednesday, November 4, 2026 | 8:00 AM PST🎙️ Hosted by Tullio Siragusa🎧 Produced by Martha Huerta🧭 In this episode, we explore:How purpose and empathy create stronger customer connectionsWhy consistent brand messaging matters across a franchise networkHow marketing can support both community building and business growthEmpowering local franchisees to connect with the people they serveWhen marketing reflects a genuine purpose, it becomes more than a way to attract customers. It becomes a way to build community, strengthen relationships, and make a meaningful impact.
AI is making employees more productive. But is it actually making businesses better?As artificial intelligence transforms the workplace, employees are accomplishing more in less time. Yet many organizations are struggling to turn those individual productivity gains into meaningful business results.What if the real obstacle isn't the technology, but the way our businesses are designed?In this special episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa explore the AI productivity paradox, inspired by Tullio's recent article, AI Is Making Employees More Productive. Why Aren't Companies Getting Better?Together, they challenge a fundamental question: Are businesses using AI to create more value for people, or simply to extract more productivity at a lower cost?In this episode, we explore:• Why increased employee productivity doesn't always improve business performance• The difference between creating value and extracting it• How outdated organizational structures can limit AI's potential• Why empowering employees may be more valuable than replacing them• How empathy and human-centered leadership can guide AI transformation• What it takes to build organizations that serve customers, employees, and society📅 Tuesday, November 3, 2026🕚 11:00 a.m. PST🎙️ With Stephen Sakach and Tullio Siragusa🎧 Produced by Martha HuertaAI can multiply our capacity to create value. But human purpose determines who benefits from that value.The greatest opportunity isn't simply to make existing businesses faster and cheaper. It's to build better organizations that unlock human potential and help people flourish.#TheBlissBusinessPodcast #ConsciousBusiness #EmpathyInLeadership #HumanCenteredAI
The most memorable journeys aren't always about the places we visit. They're about the people we meet along the way.A shared meal, a conversation with a local chef, or a story told by someone whose life is very different from our own can change how we see the world.In this episode of The Bliss Business Podcast, we welcome Karl Wilder, chef, author, entrepreneur, and Co-Founder of The Chef Tours, a global culinary travel company built around a simple philosophy: food is the excuse, but human connection is the real experience.Karl has built his career around creating experiences that bring people closer to different cultures, communities, and perspectives. He also serves on the Board of Directors of Secret Street Tours in Dublin, a social-impact organization that empowers people affected by homelessness to share their stories through guided walking tours.In Food, Stories, and Human Connection, we explore:Why empathy begins with curiosity about other peopleHow food and storytelling bring different cultures togetherWhat travel can teach business leaders about listeningWhy meaningful experiences matter more than transactionsHow tourism can create opportunities for local communitiesWhat it means to build businesses around human connection🎙️ Hosted by Stephen Sakach and Tullio Siragusa🎧 Produced by Martha HuertaSometimes the most powerful thing a business can offer isn't a product or service. It's an experience that helps us see the world — and one another — differently.
Customer data is valuable. But turning it into revenue is what makes it powerful.Marketing becomes a true growth engine when businesses use customer insights to create more relevant experiences, strengthen loyalty, and uncover new opportunities for revenue.In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by David Buckingham, CEO of Ecrebo, to explore how marketing can become a stronger driver of business growth.David is a seasoned technology executive with experience building and scaling SaaS businesses across the UK, Europe, and North America. Throughout his career at Ecrebo, Circana (IRI), Loyalty Management Group, and Kantar, he has helped retailers and CPG brands unlock greater value from customer and transaction data. Today, he leads Ecrebo’s mission to help retailers use real-time transaction intelligence to drive customer loyalty, personalization, and retail media performance.🎙️ Hosted by Tullio Siragusa🎧 Produced by Martha Huerta🧭 In this episode, we explore:How customer and transaction data can unlock new revenue opportunitiesWhy personalization and customer loyalty matter for business growthTurning real-time insights into more effective marketing strategiesConnecting marketing performance to measurable business outcomesData alone doesn't drive growth. What businesses do with it makes the difference. Join us for a conversation about turning customer insights into stronger relationships, smarter marketing, and greater revenue potential.
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The Bliss Business Podcast.B.L.I.S.S. stands for Build Love Into Scalable Systems.The Bliss Business Podcast emerges as a sanctuary where the principles of empathy, love, and conscious awareness in business are not just discussed — they are celebrated and sought after."The Bliss Business Podcast’s mission is to spread empathy, connection and consciousness in business.”
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