The Brutal Truth: How Business Analysts Should Approach a Custom ERP Implementation

Custom ERP implementations aren’t “just another project.” They’re an organisational reconstruction. They expose every broken process, every data issue, every shortcut, and every assumption the business has been getting away with for years.In this episode, I break down the real approach Business Analysts need to take when stepping into a custom ERP implementation — the most complex and high-stakes work you’ll ever do as a BA.You’ll learn:Why ERP isn’t a system upgrade — it’s an operating-model rebuildHow to analyse end-to-end processes properly (not the PowerPoint version)Why configuration choices are more dangerous than codeHow to avoid the traps that sink ERP projects globallyThe exact steps BAs must take to deliver a stable, future-proof ERP foundationThe BA mistakes that quietly destroy ERP financial integrityWhat “good” looks like in process design, data design, and readinessIf you want to sharpen your skills, avoid ERP nightmares, and confidently lead in the most challenging BA environment — this episode is a must-listen.—Follow the Better Business Analyst Podcast on SpotifyVisit bbai.institute for tools, training, and courses