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- Yesterday14 min
Cybersecurity Series E21: Risk, Compliance and Cybersecurity Leadership in Modern Businesses with HCS' Lesley Whelan
Today's guest is Lesley Whelan, Head of Risk and Compliance at HCS. Founded in 1994, HCS is one of Ireland’s leading managed IT services and cybersecurity providers, supporting organizations with digital transformation, cloud solutions, AI technologies and IT infrastructure. With offices across Ireland and a highly accredited team, HCS combines deep technical expertise with a customer-first approach, helping businesses strengthen security, improve operations and drive sustainable growth through innovative technology solutions.Lesley specializes in operational resilience, information security, governance and regulatory compliance across shared services, IT, managed services and cyber environments. Lesley supports organizations in strengthening governance frameworks, improving operational processes, and implementing standards such as ISO 27001 and ISO 20000. Her approach focuses on practical, outcome-driven solutions that enhance compliance, reduce risk and improve service quality across day-to-day operations.In the episode, Lesley talks about:0:00 Her career journey from IT engineering to cyber leadership3:01 Focus on cyber leadership, governance and management systems4:08 Emphasizing leadership’s role in embedding culture and security4:56 How ISO 27001 provides governance, accountability and decision clarity5:58 The need for pragmatic governance, decision-making and balanced AI adoption7:48 HCS as a managed IT partner offering cyber and advisory services9:11 Why investment in cyber requires practical testing, not just documentation11:14 Using LinkedIn, peers, events and courses to manage constant industry change12:30 Advice to embrace opportunities, stay open and learn from experienceTo find out more about all the great work happening at HCS, check out the website www.hcs.ie
- 1 weeks ago18 min
ServiceNow Series E217: 'Automating Healthcare with ServiceNow' with Franciscan Health's Michael Sutherland
Today's guest is Michael Sutherland, Manager of Applications for ServiceNow at Franciscan Health. Founded in 1875, Franciscan Health is a leading Catholic healthcare system dedicated to compassionate, patient-centred care. Serving communities across the Midwest through hospitals, clinics and specialist services, they combine clinical excellence with a commitment to dignity, stewardship and service. Guided by Franciscan values, they care for the whole person - mind, body and spirit - while supporting healthier communities.Michael is a technology and transformation leader focused on driving growth through ServiceNow, intelligent automation and AI-enabled solutions. He has led global teams, managed multimillion-dollar platforms, and delivered enterprise automation strategies with measurable impact, including $4.5M+ annual ROI and 95% automation of regulatory processes. Michael partners with executives and operational leaders to align technology with business strategy, streamline operations and lead high-performing teams through complex change.In the episode, Michael talks about:0:00 His journey from finance to automation, ServiceNow, management, strategy and business value3:14 An overview of his role managing extensive ServiceNow across departments5:11 Overseeing ServiceNow architecture, governance and development6:30 Replacing custom major incident processes with out-of-the-box ServiceNow functionality8:29 His excitement about leveraging AI in ServiceNow for automated fulfilment11:10 Planning AI-driven automation to auto-detect and repair medical devices13:38 Drive measurable outcomes, link team work to value and celebrate success16:17 Planning modest internal team growth, relying on expert partners for projects
- 2 weeks ago17 min
AI in Action E561: 'Building a Creative OS: AI Agents & Workflows' with FLORA's Charlton Roberts
Today's guest is Charlton Roberts, Chief Technology Officer at FLORA. Founded in 2024, FLORA is an applied AI company building a unified creative platform for professionals. It brings together over 50 leading text, image and video AI models into a single “infinite canvas,” allowing teams to ideate, iterate and produce creative work within one seamless workflow.Designed for designers, agencies and content teams, FLORA combines generative AI with collaborative tools and scalable workflows, enabling users to rapidly explore ideas, maintain consistent output, and automate complex creative processes. At its core, FLORA aims to redefine how creative work is done - transforming fragmented AI tools into an integrated environment that enhances human creativity and accelerates production from concept to final output.In the episode, Charlton talks about:His journey from aspiring actor to building AI tools for creativesFLORA as an AI creative canvas turning ideas into production-ready outputsThe need to differentiate beyond easily copied features in a crowded AI spaceHow FLORA stands out with intuitive canvas and AI-driven creative workflowsAdopting AI agents reshapes workflows, emphasizing structure and iterationHiring values AI use skills and fundamental understandingTheir fun, high-autonomy team focused on impactful AI creativityTo find out more about all the great work happening at FLORA, check out the website www.flora.ai
- 3 weeks ago17 min
Women in ServiceNow E13: 'ITSM Standards, AI & Avoiding Over-Customization' with Thales' Stephanie Paul
Today's guest is Stéphanie Paul, ServiceNow Consultant at Thales. Founded in 2000, Thales Group is a French multinational technology company that specializes in aerospace, defence, cybersecurity and digital identity solutions, serving governments, critical infrastructure operators and industrial clients worldwide. Thales designs and delivers advanced systems in areas such as avionics, radar, communications, space and secure information systems, with a strong focus on innovation and mission-critical technologies.For over 10 years, Stéphanie has led IT Service Management (ITSM) transformations at scale within complex international organizations. Stéphanie helps enterprises evolve ServiceNow from a ticketing platform into a true governance and operating model enabler. Stéphanie operates at the intersection of strategy and delivery: designing target operating models, building robust ITSM governance frameworks, structuring CMDB/CSDM architecture and driving adoption across large, distributed environments.In the episode, Stéphanie discusses:0:00 Her journey to becoming a people-first ITSM leader driving standardised ServiceNow transformation2:51 How excessive customization harms scalability, upgrades and long-term support4:16 Overcoming change resistance, balancing priorities and avoiding over customization6:52 Being people and culture-focused and building governance for lasting impact10:08 Encouraging women in IT, including to learn, certify, build confidence and network12:25 ITSM will evolve as foundational platform and strong data enables AI integration15:35 Plans to strengthen ITSM foundation, deepen AI expertise and improve customer impactTo find out more about all the great work happening at Thales, check out the website www.thalesgroup.com
- 4 weeks ago20 min
Cybersecurity Series E20: 'Bridging Cybersecurity Gaps in Public Transit' with Dublin Bus' Karl Kilmurray
Today's guest is Karl Kilmurray, Chief Information Security Officer at Dublin Bus. Founded in 1987, Dublin Bus is Ireland’s largest public transport provider, delivering bus services across the Greater Dublin Area. Carrying over 140 million passengers annually, Dublin Bus' services include high-frequency city routes, commuter services and night services, supporting the social, economic and environmental needs of Dublin through safe, reliable and increasingly sustainable transport.Karl leads the cyber security programme and team at Dublin Bus, overseeing governance, risk management and compliance across the enterprise security function, as well as the cyber security budget and key initiatives. Prior to Dublin Bus, Karl worked at IBM as a cyber security engineer and cyber compliance manager. He also worked with Ekco, where he delivered CISO-as-a-Service support to state and semi-state organisations, and conducted NIS-D assessments for essential services and critical infrastructure providers.In the episode, Karl talks about:0:00 His journey from programming to cybersecurity, ethical hacking, compliance and consulting4:03 Seeing that public sector has fewer resources vs private sector with more oversight5:21 How NIS2 expands cybersecurity rules, enforcement and team growth6:50 Dublin Bus’ advanced cybersecurity with a growing team facing new threats8:25 An insight into his role from team building, operations, training and future threats10:54 A look at Dublin Bus upgrading GPS, Wi-Fi, CCTV, electric and connected systems14:19 How team building enables managing daily tasks and learning simultaneously15:52 How AI introduces cybersecurity risks, requiring balance of innovation and security18:11 Seeing the CISO role evolving, demanding, with team growth and specialisationTo find out more about all the great work happening at Dublin Bus, check out the website www.dublinbus.ie
- Apr 13, 202618 min
Cybersecurity Series E19: 'MSPs, AI and Cybersecurity' with Numata Business IT's Jason Scanlon
Today's guest is Jason Scanlon, Chief Information Security Officer & Head IT GRC at Numata Business IT. Founded in 2004, Numata is a global managed IT services provider helping small and medium-sized businesses align technology with their goals. They deliver enterprise-grade solutions, including cybersecurity, cloud services and strategic IT advisory, through a subscription model. With an international presence, Numata enables organisations to improve efficiency, reduce risk and scale effectively using smart, reliable technology.Jason is an IT Leader with over 20 years of experience across consultancy, computer services and managed services. He specialises in complex systems troubleshooting, logical problem solving and network administration. He has designed, implemented and supported network infrastructure, and has worked with multinationals and government bodies on large-scale deployments and consultancy. He later progressed to IT Manager, leading IT functions, developing strategic roadmaps and aligning technology with business goals.In the episode, Jason discusses:0:00 His career background from IT professional to service desk to CISO3:26 Why MSPs must differentiate through measurable business outcomes, not just IT support4:49 GRC is evolving, but governance gaps remain biggest organisational weakness6:43 How AI will aid cyber defence, but requires controlled adoption9:47 How AI vendor surge requires risk-based decisions and strong governance11:19 The need to focus on gradual cybersecurity maturity before pursuing ISO certification14:03 Why success as a CISO needs collaboration and strong supportTo find out more about all the great work happening at Numata Business IT, check out the website www.numata.co
- Mar 30, 202627 min
Cybersecurity Series E18: 'Cybersecurity Leadership and Industry Evolution' with SkySpecs' Geraldine Powderly
Today's guest is Geraldine Powderly, CISO and VP at SkySpecs. Founded in 2012, SkySpecs is transforming how renewable energy assets are managed. Its platform combines autonomous drone inspections, advanced analytics and financial intelligence to deliver unified insights across the asset lifecycle. Serving wind and solar operators worldwide, SkySpecs helps organizations maximize performance, reduce downtime and optimize maintenance decisions through data-driven asset management and AI-powered solutions.Geraldine leads enterprise cybersecurity and IT strategy at SkySpecs, aligning cyber risk, AI governance and business growth across a global, multi-product organization. She has built and scaled risk-based security programs, embedded governance aligned to ISO 42001, and elevated maturity across SOC 2 and ISO 27001. A trusted executive advisor, Geraldine brings over two decades of leadership experience, including fintech CISO roles. She is also a recognized voice on AI risk, cyber resilience and security-driven innovation.In the episode, Geraldine discusses:Her career journey from software to cybersecurity leadershipHer passion for mentoring women in male-dominated fieldsWhy women’s technical contributions are often unknowingly underestimatedEncouraging women to embrace opportunities despite self-doubtThe importance of managing AI in cybersecurity through basicsAs AI adds complexity, the basics still matterThe need for documenting decisions amid rapidly evolving AI risksStaying current by training her entire team in AI literacyEducating herself with conferences, webinars and peer storiesTo find out more about all the great work happening at SkySpecs, check out the website www.skyspecs.com
- Mar 23, 202615 min
Cybersecurity Series E17: 'Cyber Strategies and Leadership' with CIE's Jane Corr
Today's guest is Jane Corr, Head of Cyber Security at CIE (Córas Iompair Éireann). Founded in 1945, CIE is Ireland’s state-owned public transport group, providing rail and bus services nationwide through its operating companies Iarnród Éireann, Dublin Bus and Bus Éireann. Headquartered in Dublin, the group plays a central role in connecting communities, supporting economic activity and delivering sustainable mobility, carrying hundreds of millions of passenger journeys across Ireland each year.Jane is an accomplished Information Security and IT leader with a proven track record of building high-performing teams and delivering results. Known for her “can-do” attitude and strong customer focus, Jane brings a structured approach to solving complex challenges. Her expertise spans information security, technology risk, programme delivery, IT operations and data centre management within large organisations. She is also highly experienced in presenting to Boards and executive leadership.In the episode, Jane discusses:0:00 Her journey from Infrastructure leader to cybersecurity2:55 Why cyber leaders must communicate concisely and confidently5:36 Her broad CSO role including AI, regulation, talent and influence7:14 Advice to start with strategy, align people, roadmap and governance8:55 The need to embed cyber as accessible service, balance risk and compliance11:52 How cyber is maturing toward measurable, compliance-driven continuous improvementTo find out more about all the great work happening at CIE (Córas Iompair Éireann), check out the website www.cie.ie.
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About The Alldus Podcast - AI in Action
The AI in Action series of The Alldus Podcast breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Powered by Alldus International, the premium AI Workforce Solutions, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.
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