Cognitive Surrender and What it Means to Public Relations

For decades, PR professionals have tried to influence what people think or how they think it. AI may be changing something even more fundamental: whether people do much of that thinking themselves. Researchers call it “Cognitive Surrender.” The tendency to accept an AI-generated answer without really scrutinizing it. And if AI increasingly sits between your message and your audience, or starts doing the thinking for communicators themselves, the implications for trust, persuasion ...