
In this episode of Power Women of the Trades, Cassie Pound and Heather Bargender sit down with Amanda Mahaffey, co-owner of Tuck and Howell in Greenville, South Carolina, to explore her transition from accounting into leading a modernization and rebrand of the 50+ year-old HVAC business. Amanda discusses moving the company from pen-and-paper operations to platforms like ServiceTitan, and how her financial background helped her uncover and fix negative profits and deep inefficiencies she inherited. She shares candid details on plugging cash leaks, restructuring labor, and building new processes, along with the emotional weight of making tough personnel decisions when longtime team members can't adapt to growth. The conversation also touches on rapid growth, imposter syndrome, and developing a leadership style that doesn't rely on fitting a stereotype. Packed with practical, real-world insights, this episode offers valuable takeaways for business owners, managers, and aspiring leaders across HVAC, plumbing, electrical, and construction.
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