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- Sep 16, 202516 min
Navigating the Shift: How Organizations Are Building Skills-Based Workforces
Skills-based organizations are no longer just theoretical concepts discussed in business journals – they're becoming the new operational reality for companies worldwide. As Charlotte Evans, Director of Global Customer Advocacy for Coursera for Business, reveals in this eye-opening conversation with Chris Bjorling, even the most recognizable global brands are only now beginning their implementation journeys. "A lot of organizations look at me and go 'we are not there,'" Charlotte shares, desc...
- Sep 11, 202510 min
Leveraging Social Support for Workplace Performance
What if the most powerful driver of workplace performance isn't complicated systems or cutting-edge technology, but something as fundamental as social support? Dr. Amanda Hagman, Chief Scientific Officer at Atana, reveals this insight in a conversation with Chris Bjorling about human behavior, organizational learning, and strategic development. Drawing from her extensive research, Amanda challenges listeners to reconsider how social dynamics shape workplace behavior. Through the relatable ex...
- Sep 9, 20258 min
What Do Your Employees Want to Learn? The Question Leaders Ignore
What happens when we forget the human beings behind job titles? Kristen Nielsen Donnelly, PhD, COO of Abbey Companies and founder of Abbey Research, tackles this question with refreshing candor in our conversation about workplace dynamics across generations. Breaking from typical generational discourse filled with negativity and fatalism, Kristen offers a provocative perspective: "Nearly everything people complain about in Gen Z is the fault of the older three generations in the world." She ...
- Sep 4, 202511 min
Surfacing Problems: The Gift of Failure
What happens when you treat problems as gifts rather than obstacles? According to Mike Taylor, cybersecurity professional at Nationwide and instructor at Franklin University's instructional design program, this mindset shift creates the foundation for powerful organizational learning. During this enlightening conversation with host Chris Bjorling, Mike challenges conventional L&D wisdom by emphasizing the critical importance of audience understanding before content creation. "If you have...
- Sep 2, 20259 min
Ditching the L&D Soapbox
Cutting through the noise of today's workplace requires more than just great content - it demands a true understanding of learners and their needs. In this engaging conversation Chris Bjorling had with Bianca Baumann, VP of Learning Solutions and Innovation at Ardent Learning, we explore how marketing techniques can revolutionize learning and development efforts. Bianca shares her powerful guiding principle: "learner before content." This simple yet profound approach encourages L&D profe...
- Aug 28, 202511 min
Superman's Guide to Learning: What Action Comics Taught a Professor
Professor Karl Kapp turns traditional learning and development on its head with his revolutionary Action First Learning framework. Rather than beginning with theory and content, Kapp advocates for jumping straight into action—allowing learners to try, potentially fail, and then receive targeted instruction based on their real-time experience. The Commonwealth University professor brings years of research in gamification, instructional design, and performance improvement to this conversation,...
- Aug 21, 202511 min
User-Generated Content: The Future of Effective Learning and Development
Ever wonder what happens when L&D professionals finally focus on their own development? Sarah Cannistra, founder of The Overnight Trainer, pulls back the curtain on this fascinating dynamic in our latest conversation. Sarah brings dual perspectives as both an L&D career coach and the head of learning programs for a tech company, offering rare insights into what truly drives performance improvement. She challenges the reflexive "more training" approach that dominates many organization...
- Aug 14, 20258 min
Thinking in an Age of Automation
Ever caught yourself scrolling through photos of presentation slides you'll never look at again? In this episode, cognitive science researcher Nidhi Sachdeva, PhD, challenges us to reconsider how we're learning in our digital age. Nidhi, a teacher educator at the University of Toronto and microlearning specialist, shares a startling observation: we're thinking less and reflecting less—and it's impacting our ability to truly learn. Drawing from her extensive research, she explains why our lon...
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About People and Performance Podcast
The People and Performance Podcast offers insights into the strategic competencies, behaviors, and results needed to increase the performance of employees. From attraction and recruitment through onboarding and measuring all the way to succession planning, each episode will take a deep dive into the stages of workforce planning you need to master in order to guarantee long-term success in a rapidly changing world of work. Hosted by Chris Bjorling, Bill Banham and others, each interview is around 15-20 minutes and supported by super impressive guest industry experts.
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