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The Intelligence Age: Daily Summaries Delivered
by Mark Smith [nz365guy]
The Intelligence Age explores how intelligent technology is changing people, business, and work. Host Mark Smith [nz365guy] talks with practitioners, leaders, and innovators about putting AI to work: adoption that sticks, governance that holds, and the skills that matter next.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 weeks ago26 min
Why AI Adoption Fails And How to Fix It
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM AI adoption fails when it stops at access to tools. This episode introduces a practical model that bridges the gap between AI tools like Copilot and measurable business outcomes. The focus shifts from technology to people, addressing key blockers such as time, confidence, and relevance. By grounding AI in real workflows, tailoring role-specific use cases, and measuring outcomes, organisations can move from low usage t...
- 3 weeks ago39 min
Stop Buying Software, Start Buying Outcomes
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode dives into why large CRM and ERP projects keep failing and how AI is reshaping consulting, software delivery, and platform decisions. The core insight is simple. Organisations fail when they buy software instead of outcomes. With AI, experienced teams can move faster, strip away legacy complexity, and build only what the business actually needs. The conversation explores outcome-based thinking,...
- 3 weeks ago38 min
AI as Your Operating System for Work and Life
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM AI is shifting from a tool to an operating system, enabling individuals to move faster, build bespoke solutions, and dramatically increase productivity. The biggest advantage now comes from curiosity, not technical depth. Those who experiment, learn a few tools deeply, and treat AI as a collaborator can compress hours into minutes and unlock new business models. Meanwhile, large organisations risk falling b...
- 3 weeks ago24 min
Make Copilot Safe: Fix Data Governance First
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores why data governance must come before enabling Microsoft 365 Copilot, with insights from Khurram Hafeez. It breaks down how sensitivity labels, data loss prevention, and Microsoft Purview reduce the risk of unintended data exposure. You will hear practical guidance on preparing your environment, protecting sensitive information, and managing AI use across Microsoft tools and third‑party AI s...
- 4 weeks ago29 min
Adopt vs Adapt: Cut Power Platform Technical Debt
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM A practical rethink of how teams use Power Platform and Dynamics 365 to reduce technical debt, improve governance, and build sustainable solutions. The discussion centres on shifting from tech-first thinking to business outcomes, balancing low-code and pro-code principles, and preparing for AI and Copilot. The key insight is that long-term success comes from disciplined governance, reuse, and choosing when to adop...
- May 17, 202630 min
AI Makes Breaches Faster: 30-Minute Data Theft
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI is accelerating both productivity and cyber risk. As attacks become faster and more automated, traditional perimeter security no longer holds. The conversation focuses on why organisations must assume compromise, adopt zero trust thinking, and build visibility before scaling AI. It highlights practical steps to govern AI use, reduce insider risk, and modernise access models beyond legacy ...
- May 13, 202626 min
Why Copilot Adoption Is Stuck at 3% And Fix It
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how business leaders are actually using AI inside organisations, and why adoption of tools like Microsoft 365 Copilot remains low. Chris shares practical insight from the frontline, covering Copilot strategy, Work IQ, agentic thinking, and how AI now enables teams to build internal tools faster than buying SaaS. The focus is not hype, but how to reimagine business models, reduce cost, and unlock ...
- May 11, 202628 min
How Agentic AI Is Rewriting ERP Workflows
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Christian Segurado explores how agentic AI is reshaping ERP and enterprise delivery. The discussion covers deploying Copilot Studio agents in Teams, reducing ERP UI friction, accelerating fit gap and requirements work, and why multi agent orchestration matters. It focuses on where AI delivers real operational value today, the foundations required to unlock it, and what this shift means for peopl...
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About The Intelligence Age
The Intelligence Age explores how intelligent technology is changing people, business, and work. Host Mark Smith [nz365guy] talks with practitioners, leaders, and innovators about putting AI to work: adoption that sticks, governance that holds, and the skills that matter next.
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