Microsoft Innovation Podcast

Stop Buying Software, Start Buying Outcomes

May 25, 2026·39 min
Episode Description from the Publisher

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode dives into why large CRM and ERP projects keep failing and how AI is reshaping consulting, software delivery, and platform decisions. The core insight is simple. Organisations fail when they buy software instead of outcomes. With AI, experienced teams can move faster, strip away legacy complexity, and build only what the business actually needs. The conversation explores outcome-based thinking,...

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