Masters of ITAD

AI Pricing for Refurbished Enterprise IT with Garima Oza

July 22, 2026·23 min
Episode Description from the Publisher

What if the secondary market for used servers finally had a Kelley Blue Book?The IT asset disposition industry has run on gut instinct and tribal knowledge for decades. Two product managers, same piece of refurbished enterprise IT, two completely different numbers. That is the problem Garima Oza set out to solve, and it is a bigger deal than most people in ITAD realize.For anyone working in IT asset disposition, refurbished enterprise IT, or data center hardware resale, this episode hits close to home. Pricing used servers and networking equipment has always been more art than science. Garima and her team at PixTech are changing that, and the timing could not be better given the AI driven surge in data center buildout and the sustainability pressure that comes with it.Garima Oza is co-founder and COO of PixTech, a company she helped build from a five-person garage operation in Pune, India starting in 2018 to a team of 80 plus employees today. Her background spans enterprise IT services and product development, and she leads the execution team behind Pixarm, an AI powered platform designed to bring fair market value pricing to the secondary market for IT equipment buyback, ITAD services, and data center hardware resale.Key TakeawaysThe secondary market for refurbished enterprise IT has long been the last unpriced market, and AI is finally changing that.PixTech's platform Pixarm helps ITAD operators, OEMs, resellers, and retailers acquire, route, and monetize used IT assets using AI-generated fair market value across 12 global markets.Enterprise pricing complexity is far greater than client devices because one server can have multiple processor, memory, and drive configurations, each affecting value differently.Sustainability regulations and the AI data center boom are accelerating adoption of IT asset disposition technology and responsible recycling practices.Growth begins the moment you step out of your comfort zone. Garima went from never wanting to be an entrepreneur to co-founding a company in 24 hours, driven by relationships and a clear customer-first mission.Guest QuotesGarima said, "This industry has been the last unpriced market, and that is where we built our AI powered platform with the vision to bring a financial trust layer into this ecosystem where ITAD buyers and sellers can trade efficiently, transparently, and with fairness."Garima said, "The minute you show the customer that this is the fair market value and this is how it is getting calculated, it just brings that transparency and that trust into the whole ecosystem."Timestamps00:00 Welcome and guest introduction02:30 Garima's background and co-founding PixTech in 201807:00 Building from five people to 80 plus employees11:00 Relationships, compassion, and company culture15:30 The AI powered platform Pixarm and Pix FMV explained22:00 Who uses the platform: OEMs, ITADs, resellers, retailers27:00 Strategy to execution: understanding enterprise IT pricing complexity33:00 Innovation in a traditional industry and the role of AI39:00 The future of the tech secondary market and IT asset disposition44:00 Advice for stepping into the unknown and embracing change47:30 Where to connect with Garima and PixTechConnect with Garima OzaLinkedIn: https://www.linkedin.com/in/garimaozaWebsite: http://pixtech.com

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