Burn the OKRs, Build the Vision End metric theater with Radhika Dutt

In this episode of Leading Human, host Chad interviews Radhika Dutt, author of 'Radical Product Thinking' and the forthcoming book 'Escaping the Performance Trap.' Dutt challenges the conventional wisdom of goal-setting in performance management, arguing that tools like OKRs and KPIs often backfire. Instead, she introduces an alternative framework focused on detailed vision statements, puzzle setting, and puzzle solving, which encourages continuous learning and adaptation. The conversation explores the history of goal-setting, its limitations in complex environments, and practical steps for implementing Dutt's approach. Author of Radical Product Thinking, a speaker and entrepreneur, Radhika Dutt has participated in 5 acquisitions, 2 of which were companies she founded. She's an advisor on Product Thinking to the Monetary Authority of Singapore. She's also an MIT grad with SB and M.Eng in EECS, and speaks nine languages.01:12 Challenging Traditional Management03:38 The History and Problems with Goal Setting07:25 Alternative Approaches to Alignment14:56 Implementing Puzzle Setting and Solving20:30 Overcoming Resistance to Change26:23 Lightning Round and ConclusionRadhika's LinkedIn profileRadhika’s WebsiteRadical Product Thinking (website for the methodology and Radhika’s first book)Speaker reelLinks to the OHL framework/ toolkitWant a communication and wellbeing workshop that actually sticks? Whether you’re building trust or leveling up team accountability, we’ve got you. Book a call to ask questions and learn more about improving how your team communicates here.