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by SAP SE
Inside SAP Cloud ERP is the official SAP podcast on Cloud ERP and supply chain management. Each episode features SAP customers, partners, and experts sharing real-world implementation experiences, project best practices, and lessons learned with SAP S/4HANA Cloud. From migration planning and go-live preparation to post-implementation optimization, this series delivers practical insights for every stage of your ERP journey.
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Recorded live at SAP TechEd Berlin, this episode gets practical about one of the most common questions on every SAP transformation project right now: where do you actually start with AI?Mustafa Bensan, SAP champion and consultant, is currently in a QA role on a RISE with SAP migration for an automotive customer moving from legacy ERP to SAP Cloud ERP Private. He shares a refreshingly honest take on AI readiness in the field: most customers are still focused on reaching their target state first, and while the autonomous enterprise vision is compelling, it's not yet the immediate priority.But that doesn't mean AI has to wait. Mustafa explains how monitoring recurring operational issues — the tickets already being raised across manufacturing, finance, and supply chain — is a low-disruption way to surface real AI opportunities without pulling business teams away from their day jobs. He also makes the case for data governance culture coming before any tooling investment and shares his five-year outlook on where customers will realistically land.Follow and subscribe on Spotify or Apple Podcasts so you never miss an update, leave your comments, and your quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
Recorded live on keynote stage at SAP TechEd Berlin, this episode tackles a question hiding in plain sight: a self-running enterprise still needs people to build it, run it, and step in when things go wrong. So, who are those people and do we have enough of them?Watch this episode in video at TechEd's page: SAP TechEd Virtual - Session Cataloghttps://www.sap.com/events/teched/virtual/flow/sap/tev26/catalog/page/catalog/session/1792538140751001a1aHHost Fernanda Rodrigues sits down with Dr. Tamas Szirtes, SAP Mentor and Group Innovation Director at SOA People, and Sebastiano Marchesini, SAP Champion. Together they explore the crossroads of the autonomous enterprise and the SAP skills and talent gap.The conversation covers which SAP skills are becoming obsolete, which are now worth their weight in gold, and why change management keeps coming up as the answer nobody wants to hear. Sebastiano and Tamas also share how they approach learning in a landscape that moves faster than any one person can track — and what role community, mentorship, and events like TechEd play in closing the gap. Expect honest takes, practical advice, and one direct challenge: don't wait for anyone else to make the first move.Follow and subscribe on Spotify or Apple Podcasts so you never miss an update, leave your comments, and your quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
Recorded live on the main stage at SAP TechEd Berlin — and a historic first for Inside SAP Cloud ERP. This is the show's debut as a video podcast at TechEd, on a new series on the road to the autonomous enterprise.Watch the video podcast at TechEd's page: SAP TechEd Virtual - Session Cataloghttps://www.sap.com/events/teched/virtual/flow/sap/tev26/catalog/page/catalog/session/1792537932640001WPhvJoining the conversation are Florian Häußler, CEO of Innovabee, and Tom Cenens, SAP Mentor and Director at Amista, two partners who work daily with customers navigating the reality of AI-driven transformation. Does the autonomous enterprise resonate with customers? Florian shares a live production use case from the food manufacturing industry — using SAP AI Core to automate lab result processing into SAP Quality Management, with the human still in the loop. Tom walks through how AI is being used to handle incoming customer and supplier emails, draft replies, and avoid the kind of AI mishaps that erode trust fast.The conversation also covers Tom's candid, unfiltered feedback to SAP R&D executives at TechEd, how Florian is navigating AI adoption as a leader and people manager, and what both guests honestly think the SAP ecosystem will look like in 3 to 5 years. Plus: rapid-fire questions, the one thing to pack for the autonomous enterprise journey, and what it really means to build things that matter.Follow and subscribe on Spotify or Apple Podcasts so you never miss an update, leave your comments, and your quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
Recorded live at SAP TechEd 2025 in Berlin, this episode brings a firsthand look at one of Latin America's most ambitious SAP transformations.Michael Uhlig, Solution Architect at Natura — the iconic beauty company behind the Natura and Avon brands, with 3.1 million consultants across eight countries — shares with host Fernanda Rodrigues the story behind "T4all" (Transformation for All): a full greenfield SAP Cloud ERP implementation covering five factories, 16 distribution centers, two brands, and eight countries.Michael explains why Natura chose greenfield over lift-and-shift, how a clean core mindset shaped every design decision, and what lessons from the Ecuador pilot reshaped their approach before tackling Brazil, their largest and highest-risk operation. He also walks through Natura's parallel AI journey: activating Joule across SAP S/4HANA Cloud, building early AI agents, establishing governance with AI Agent Hub, and pioneering a "Digital Twin" concept to free knowledge workers from repetitive questions and give them space to think strategically.If you're wondering where to start your own transformation, Michael's advice is simple: just start.Follow and subscribe on Spotify or Apple Podcasts so you never miss an update, leave your comments and your quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
In this episode of Inside SAP Cloud ERP, Aleksa Mišić (Deloitte) shares insights from his work in sourcing and procurement, exploring how AI capabilities in SAP Cloud ERP can improve supplier communication, document-driven workflows, and end-user efficiency. He discusses how AI can help users better understand business processes, find relevant information, manage documents, and support supplier evaluation.Aleksa also explores how SAP Signavio and process modeling help visualize SAP Best Practices, align stakeholders, and bridge the gap between standard processes and customer-specific requirements in SAP S/4HANA Cloud Public Edition projects. He closes with practical advice for first-time implementation teams, emphasizing the value of SAP standards, documentation, and a clean core approach.What topic would you like us to discuss next? Send an email to insides4@sap.com.
Recorded live at the SAP Product Expert Training in St. Leon Rot, this episode features AI solution advisor Apostolos Konsolakis (Scheer Group), who explains where AI fits in SAP S/4HANA Cloud today and why real value starts with the right data foundation. Discover why structured and purposeful data matters, how SAP's Business Data Cloud combines SAP and non-SAP data with business context, and hear real examples: turning multilingual PDFs into reporting-ready data, reducing entry errors, saving hundreds of hours, and improving planning with Predict AI on SAP BTP. What topic would you like us to discuss next? Send an email to insides4@sap.com.
Recorded live at the SAP Product Expert Training in St. Leon-Rot, Germany, this episode brings candid partner insights straight from the event floor — no slides, no script, just real talk about what makes SAP Cloud ERP implementations succeed or fail.Fernanda Rodrigues sits down with Henrik Voss, Lead Consultant and Finance Team Lead at Cpro Industry Projects & Solutions GmbH, and Robert Nickl, Project Manager and Solution Architect at the same firm. Together, they share the top lessons learned from mid-market manufacturing implementations of SAP S/4HANA Cloud Public Edition.The conversation gets right to the point: cloud ERP is a change project, not an IT project — and more than half of a successful implementation comes down to the customer and how the project is managed. Henrik and Robert also unpack why overloading Phase 1 scope is one of the most common mistakes partners see, why data migration needs to start far earlier than most teams plan for, and why clean, consolidated data is the non-negotiable foundation before any AI initiative can deliver real value. The episode closes with a refreshingly honest take on what it means to be a consultant in a world where SAP is always two steps ahead.Register now for Product Expert Training: SAP Product Expert Traininghttps://learning.sap.com/business-suite-product-expert-trainingFollow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
Recorded live at the SAP Product Expert Training in St. Leon-Rot, this episode features Paul Byrne, ERP veteran and Business Project Manager at Dragon ERP, joining host Yannick on International Podcast Day for a candid conversation about where the industry is headed — and what's holding organizations back.With 30+ years in the ERP world, Paul shares why he's more excited about technology today than at any point in his career. He and Yannick unpack SAP's vision for the Autonomous Enterprise — what Paul calls "Industry 6.0" — and explore how AI agents are already delivering real business value, from real-time inventory reallocation to streamlined decision-making.The conversation goes beyond the hype: why clean data still depends on human judgment, why moving to cloud ERP without true business transformation is just an expensive migration, and how tools like Joule and SAP Signavio are changing the user experience.Register now for PET: SAP Product Expert Traininghttps://learning.sap.com/business-suite-product-expert-trainingFollow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
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Inside SAP Cloud ERP is the official SAP podcast on Cloud ERP and supply chain management. Each episode features SAP customers, partners, and experts sharing real-world implementation experiences, project best practices, and lessons learned with SAP S/4HANA Cloud. From migration planning and go-live preparation to post-implementation optimization, this series delivers practical insights for every stage of your ERP journey.
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