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I Hate It Here: Daily Summaries Delivered
by Hebba Youssef
If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- Yesterday55 min
S12 E9: We Watched People Blow Up Their Lives on Summer House, and Our ATS Implementation Lowkey Feels Similar (with Madison Montgomery)
Madison Montgomery is back, and in this episode, we did what Paul Downs and Meg Stalter inspired us to do…turned our 1:1 into a podcast episode. The result is a session of unfiltered chaos covering our first ATS implementation together (which is going exactly as well as you'd imagine when two non-detail-oriented people configure a system while actively recruiting on it), Summer House drama through an HR lens, my newly discovered cowboy era, and why neither of us will ever truly get to enjoy the company retreats we plan. If you've ever been the person behind the process who never gets to just experience the process, you’ll probably relate to this discussion! 00:00 - Intro 04:55 - Implementing an ATS For the First Time 14:48 - What to Expect in Austin in August 21:23 - Hebba's Favorite Recent Story About Her Mom 28:14 - Other Firsts for Madison This Year 42:04 - Supporting Employees When They're Dealing With Grief 44:35 - Who Would Play Hebba and Madison in a Movie? --- The Predictive Index behavioral assessment reveals how people work, think, and thrive—so teams can understand each other better and perform at their best. Because when you truly understand your people, work just works. Learn more: trypi.com/ihateithere --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Madison LinkedIn: https://www.linkedin.com/in/madison-montgomery14/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- 6 days ago29 min
AI Readiness Gap: Your Two-Year HR Preparedness Countdown Starts NOW (with DeAnn Alcantar & Kelly Pacatte)
55% of orgs expect AI tool experience to be their most in-demand skill within two years! Honestly, most of us are still figuring out what to have for lunch, so the timeline feels…a little aggressive. In this final episode of the four-part AI Readiness Gap series, presented in partnership with TriNet, DeAnn Alcantar, Learning and Development Manager at TriNet, and Kelly Pacatte, Lead HR Compliance Consultant at TriNet, give us a north star for AI readiness so that we know what to focus on in that timeframe! We're getting into what it takes to close the gap: the technical stuff, the deeply human skills that matter more than ever, and the mindset shift that's going to define which HR leaders are ready for what's coming and which ones are not. 00:00:00 - Intro 00:02:12 - The Urgency of AI Proficiency 00:05:07 - Is Two Years Enough to Be Efficient With AI as an Org? 00:10:32 - The Human Skills That Are Going to Matter More Than Ever 00:14:44 - The Evolution of How HR Will Function at Orgs 00:22:58 - The One Mindset Shift HR Leaders Need 00:26:31 - What Every HR Leader Feeling Behind on AI Right Now Needs to Know --- Running a small business is hard, and HR should not get in the way. TriNet helps small businesses by outsourcing HR to professionals. This lets business owners get back to the real work: building a company, and leaving a legacy. Learn more about TriNet. --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Our Guests DeAnn Alcantar: https://www.linkedin.com/in/deannealcantar Kelly Pacatte: https://www.linkedin.com/in/kellypacatte Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- 1 weeks ago51 min
S12 E8: Why You Can't Build a World-Class Company With a Zip Code Mentality with Sagar Khatri
Geography shouldn't be the reason you can't hire your next best person. And yet, that’s the reality for hundreds of orgs at the moment! I sat down with Sagar Khatri, co-founder and CEO of Multiplier, who literally built a company because opening a bank account in Japan took him 12 months. We got into all of it: why compliance is a zero-or-one problem (and why so many companies are getting it very wrong), what actually happens to your business when your team spans 50 countries and 70+ nationalities, and why the future of talent is all about finally being able to find them wherever they are instead of hoping they come to you. 00:01:45 - Something Sagar Had to Unlearn Early in His Career 00:03:48 - Why Sagar Started a Company 00:10:43 - How the Pain of Global Hiring is Happening on a Massive Scale 00:20:03 - What the International Structure at Multiply Looks Like 00:31:09 - The Biggest Mistake Companies Make When They Hire Globally for the First Time 00:37:33 - The Relationship Between Diverse and Distributed Teams and Business Performance 00:43:07 - AI’s Impact on International Talent Acquisition --- The Predictive Index behavioral assessment reveals how people work, think, and thrive—so teams can understand each other better and perform at their best. Because when you truly understand your people, work just works. Learn more: trypi.com/ihateithere --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Sagar on LinkedIn: https://www.linkedin.com/in/sagar-khatri-53529359/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- 2 weeks ago59 min
S12 E7: Your First Time Joining a Startup With No HR or Systems…What Could Go Wrong?! (with Christine Song)
There is a lot to say about joining a startup, and I’m saying that as somebody who has been a part of four of them. Nothing prepares you for the first time, because you truly have no idea what you’re walking into! Not even the offer letter or the job description paints the full picture, so Christine Song, founder of the 5 to 9 Society and former CPO at Knix, is here to give you her expertise. We're talking about walking into a company with no HR infrastructure, a CEO whose behavior made her want to run back to corporate, working 100 hours a week until her hair (literally) started falling out, and somehow still coming out the other side with more love for startups than ever. 00:00:00 - Intro 00:02:01 - Something Christine Believed About Work That She Had to Unlearn 00:08:26 - What Stepping Into a Startup Role Felt like Vs The Expectation of It 00:21:01 - The Important Role of HR in Startups 00:35:18 - Picking Up on Signs of Burnout 00:40:40 - Startup Culture and Its Demands 00:49:10 - Creating a Life and Identity Outside of Work 00:55:11 - Christine’s Advice For Someone New to The Startup World --- The Predictive Index behavioral assessment reveals how people work, think, and thrive—so teams can understand each other better and perform at their best. Because when you truly understand your people, work just works. Learn more: trypi.com/ihateithere --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Christine LinkedIn: https://www.linkedin.com/in/songchristine1/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- 2 weeks ago35 min
AI Readiness Gap: The AI Competency You're Hiring for Today Might Not Even Exist Tomorrow with Kristin Russum
37% of HR leaders are already saying that evaluating AI skills in candidates is going to be a real challenge. Hiring has always required us to assess things that are hard to measure, but AI is moving so fast that what you're looking for this week might be completely different next month! In this episode, I sat down with Kristin Russum, Director of Organizational Development at TriNet, to get into the real question: how do you actually hire for AI competency when the skill set is still being defined in real time? We talked behavioral interview strategies, the bias risks that not enough people are talking about, why curiosity might be the most important thing you can hire for right now, and what you can actually do immediately to update your process! 00:00:00 - Intro 00:02:03 - Why is Evaluating AI Skills and Candidates So Much Harder than Assessing Other Technical Skills? 00:07:25 - What Does Hiring an AI Competent Candidate Look Like Right Now? 00:19:47 - How to Deal With the Built-in Bias of AI Usage in Hiring 00:25:27 - Practical Changes You Can Make to Your Hiring Proess Immediately 00:33:06 - One Thing Every HR Leader Who Feels Behind on AI Should Know --- Running a small business is hard, and HR should not get in the way. TriNet helps small businesses by outsourcing HR to professionals. This lets business owners get back to the real work: building a company, and leaving a legacy. Learn more about TriNet. --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Kristin LinkedIn: https://www.linkedin.com/in/kristinrussum/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- 4 weeks ago47 min
S12 E6: We Regret to Inform You That This Episode Is About Firing People (with Jennifer Laurie)
Nobody talks about their first termination the way they should, which is with a little bit of trauma, because we never forget the people we have to let go of. In this latest episode of I Hate It Here, I sat down with Jennifer Laurie, fractional CPO and founder of Equitable HR Guild, to do exactly that! We went all the way back to her very first termination…the nerves, the Googling "how to fire someone," the manager who was just as lost as she was, and then kept going. We got into where managers go horribly wrong before they even get to the termination convo, how bias creeps into these decisions in ways that are really easy to miss, and why the debrief after is the part everyone skips but absolutely shouldn't. Take a deep breath, and prepare yourself for this discussion! --- 00:00:00 - Intro 00:03:51 - Something Jennifer Believed Early in Her Career That She Had to Unlearn 00:07:15 - What it Feels Like to Fire Somebody for the First Time 00:13:04 - Something Nobody Teaches You About Terminations 00:19:19 - Where Most Managers go Wrong in the Build-up to a Termination 00:24:17 - Addressing Bias in Termination Decisions 00:30:20 - Reflecting and Learning Done After a Termination 00:36:54 - Can Some Terminations Make Work Better for Everyone? 00:44:24 Advice for First-Time Termination Managers The Predictive Index behavioral assessment reveals how people work, think, and thrive—so teams can understand each other better and perform at their best. Because when you truly understand your people, work just works. Learn more: trypi.com/ihateithere --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Jennifer LinkedIn: https://www.linkedin.com/in/jenniferlauriehr/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- May 15, 202641 min
Better Decisions: It Turns Out, Ignoring Women's Health at Work is Extremely Expensive For Everybody (with Kembre Roberts and Kevin Fyock)
Women make up nearly half the workforce, and somehow, their health is still being treated like a line item someone might cut. Make it make sense! I've been wanting to do this episode for a while, and I'm not going to pretend I made it through without getting in my feelings at least once. I sat down with Kembre Roberts and Kevin Fyock from Aon to get into why women's health keeps getting deprioritized, what it's costing orgs as a result, and what it looks like when employers finally get this right. Just having a fertility benefit and calling it a day isn’t gonna cut it anymore! --- 00:00:00 - Intro 00:02:30 - Why Employers Should Care About Women's Health 00:12:45 - How Women's Health Directly Influences Financial Security 00:19:55 - The Data You Need to Help Execs Understand Women's Health Data 00:27:44 - Being Proactive About Women's Health and Financial Wellness Before a Crisis Happens 00:35:26 - What Orgs Keep Getting Wrong About Women's Health, and What a Better Decision Looks Like Aon’s Human Capital capabilities help organizations make confident workforce decisions by connecting advisory, insights and data across health benefits, talent and retirement. By aligning people strategies to business outcomes, we enable leaders to drive engagement, manage program sustainability, and build a resilient workforce ready for what’s next. Learn more at Aon.com --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out I Hate It Here on YouTube for even more exclusive insider content! Follow Kembre on LinkedIn: https://www.linkedin.com/in/kembre-roberts-phd-4a227625/ Follow Kevin on LinkedIn: https://www.linkedin.com/in/kevinfyock/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
- May 11, 202644 min
S12 E5: Certified System Girlie Meets Another Certified System Girlie with Liz Clarke
You know that feeling where you've been sprinting all day and somehow your actual to-do list hasn't moved an inch? Your inbox is feral and new work just keeps showing up like it was never not invited! Yeaaaah, that feeling has a name, and it's called not having a system. I say that with full love and zero judgment because I have absolutely been there! Today I'm sitting down with Liz Clarke, strategic HR leader and founder of Liz Clarke Coaching and Consulting, who learned the hard way early in her career that working harder is not the answer when the system itself doesn't make sense. This one is for every HR person who has been busy every single minute of the day and still somehow felt like they got nothing done. 00:00:00 - Intro 00:02:18 - Something Liz Had to Unlearn About Work 00:05:04 - The Moment Liz Realized She Needed a System to Get Work Done 00:09:44 - What Building a System Looks Like, in Practice 00:14:49 - How to Build a System That Accounts for Unpredictability 00:17:40 - What Does a Flow State Feel Like in HR? 00:21:07 - Is Burnout a Workload Problem, or is it More Than That? 00:27:50 - How Did We End up With Everything Being “Urgent?” 00:33:48 - What Building a System Helps You Understand About Leaders The Predictive Index behavioral assessment reveals how people work, think, and thrive—so teams can understand each other better and perform at their best. Because when you truly understand your people, work just works. Learn more: trypi.com/ihateithere --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! --- Follow Liz LinkedIn: https://www.linkedin.com/in/elizabeth-walker-msim/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
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About I Hate It Here
If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.
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