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Hospitality Daily Podcast: Daily Summaries Delivered
by Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
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- Today12 min
Where to Start with Hotel Technology - Martin Soler
In this episode, Martin Soler shares where hoteliers should focus as technology and AI reshape the industry. Recorded ahead of HITEC 2026, Martin explains why strong data foundations matter more than the latest AI tools, how to evaluate technology vendors through the lens of integrations and APIs, and what hotel leaders should prioritize today to prepare for what's next. If you're trying to make smarter technology decisions in a rapidly changing environment, this conversation offers a practic...
- 2 days ago18 min
AI That Works for Hotel Leaders Is Finally Here: The Story Behind How Actabl Built Altitude to Turn Data Into Answers You Can Trust - Stephen German, Actabl [Sponsor Bonus]
This episode is sponsored by Actabl. Learn more about its new product, Altitude, here. For years now, AI has promised hotel leaders something it hasn't delivered: the ability to ask a question and get an answer you can actually trust. Today, that changes with the launch of Actabl Altitude. In this episode, I sit down with Stephen German, Actabl's SVP of Product, to tell the story behind it. We get into why most AI answers fall apart the moment you check them, what it really takes to tru...
- 2 days ago9 min
The Best Leaders Create More Leaders - Dina Winder, Highgate
What separates good leaders from great ones? According to Dina Winder, the EVP of Asset Management at Highgate and President of the Hospitality Asset Managers Association (HAMA), the answer is simple: great leaders create more leaders. In this conversation, Dina shares why she has dedicated so much of her time to mentoring future hospitality professionals through Highgate, HAMA, and AHLA's FORWARD initiative, and why she believes senior leaders have a responsibility to actively pull oth...
- 3 days ago12 min
What's Really Going On in the Hotel Industry Right Now? (Dina Winder, Highgate)
What's really going on in the hotel industry right now? In this episode, Dina Winder, EVP of Asset Management at Highgate and President of the Hospitality Asset Managers Association (HAMA), shares her perspective on the forces shaping the hotel industry today. Drawing on conversations with owners and asset managers across the industry, she explains why demand has remained the top concern in multiple HAMA surveys and why filling rooms remains the foundation of hotel performance. Dina also disc...
- 4 days ago6 min
How to Show Up Well on Owner Calls - Dina Winder, Highgate
Monthly owner calls are often viewed as performance reviews, but Dina Winder sees them differently. As EVP of Asset Management at Highgate and President of the Hospitality Asset Managers Association (HAMA), she believes the most productive conversations focus less on what happened last month and more on what happens next. In this episode, Dina shares how hotel leaders can prepare for owner calls more effectively, why thinking like an owner builds trust and credibility, and how strong ope...
- 5 days ago10 min
Hotel Success Still Comes Down to One Person - Dina Winder, Highgate
Hotels have more technology, data, and operational tools than ever before. Yet some properties consistently outperform while others struggle to execute. In this episode, Dina Winder, EVP of Asset Management at Highgate and President of the Hospitality Asset Managers Association (HAMA), shares why she believes hotel performance still comes down to leadership. You'll hear why the GM remains the most important role in the building, what effective leaders understand about both people and performa...
- 6 days ago16 min
Asset Management Is Hospitality's Most Misunderstood Career - Dina Winder, Highgate
Dina Winder is EVP of Asset Management at Highgate and President of the Hospitality Asset Managers Association (HAMA). In this episode, she shares the unexpected path that led her into hospitality, from investment banking and real estate to one of the hotel industry's most influential roles: asset management. Dina explains what asset management means in a hotel context, how asset managers represent ownership interests, and why the role spans everything from investment strategy and underwritin...
- 1 weeks ago11 min
Why We Use AI to Make Our Hotels More Human - Rob Smith, Stonebridge Companies
In this episode, Rob Smith, the CEO and President of Stonebridge Companies, shares an operator's view on how AI can be used to take mundane, repetitive work off people's hands so they can spend more time with guests. You'll hear his "find us a drive-through window" philosophy of letting the best ideas come from people on property, why he sees scheduling and forecasting as the early wins for AI, and why he refuses to hand off guest complaints or housekeeping to a machine. A few more res...
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