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by Spencer Clouatre
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Retired Colonel Spencer Clouatre hosts the GBN University Podcast with guest Tyler Gosselin, Director of Golf at Greensboro Country Club in North Carolina, who discusses his Vermont roots and hospitality upbringing in a family bed-and-breakfast. Gosselin outlines his career path, emphasizing making people feel welcome and mentoring staff to deliver consistent member experiences. He highlights visibility and responsiveness, using AI tools like ChatGPT for mock interviews, and maintaining work-...
CONTACT GBN: https://golfbusinessnetwork.com/contact-us-form/ Taylor Ramiz interviews Charles Beurmann, Director of Golf at the Cullasaja Club, about his career path through private clubs and his focus on merchandising. Beurmann describes how club retail has evolved toward dedicated merchandisers as shopping habits changed, and emphasizes relationship-based selling and knowing member demographics, tastes, and sizes. He shares tactics including member surveys and ongoing feedback, buying mostl...
Live from the PGA Show, Spencer Clouatre interviews PGA professional Hill Herrick, longtime director of golf at The Greenbrier, about his career path and decades-long tenure there, plus his lifelong passion for playing French horn. Herrick contrasts the old, travel-heavy PGA training and pre-computer operations with today’s technology-driven education, instruction, tournaments, and booming retail. They also discuss The Greenbrier’s history, its Cold War congressional bunker, and relationships...
In this episode of the GBN University Podcast, host Spencer Clouatre interviews Alex Hoyos, the head golf professional at Essex County Club. Alex shares his unconventional path from being a music major at Florida Atlantic University to becoming a respected figure in the golf industry. He discusses the importance of mentorship, the value of networking, and the lessons learned from his experiences at top clubs like Trump International Golf Club, Deepdale, and East Hampton. Alex also delves into...
In this episode of the GBN University Podcast, new guest host Taylor Ramiz, the golf shop manager at Manasqua River, introduces a new segment focusing on all aspects of merchandising. Taylor highlights her untraditional journey into the golf industry and the importance of relationships and timing in her career. She then welcomes Emily Gifford, the Director of Retail at Boca West Country Club, who shares her extensive experience and insights into the world of golf retail. Emily discusses her b...
In this episode of the GBN University Podcast, guest host Steve Scott sits down with Jim Smith Jr., Director of Golf and COO of the Philadelphia Cricket Club. Smith discusses his career journey, leadership philosophy, and experiences in hosting major golf events, sharing insights on the importance of being a straight shooter, the value of mentoring, and the significance of work-life balance for his staff. Known for his innovative approach to staffing, such as implementing a four-day work week...
In this episode of the GBN University Podcast, guest host Steve Scott speaks with Chris Dymek, the head golf professional at Manasquan River Golf Club. They discuss a wide range of topics, including building a family-first team culture, enhancing member experiences, and innovative tournament operations. Chris shares his journey into the golf business, his leadership and mentorship philosophy, and how he creates engaging and memorable experiences for club members. They also explore strategies ...
In this episode of the GBN University Podcast, host Spencer Clouatre welcomes Casey Brozek, the Director of Golf at Medinah Country Club. They discuss Casey's impressive career journey, which spans from being a junior golf champion to his current role overseeing major renovations and preparing for the President's Cup. Key themes include leadership presence, the importance of effective communication, managing large events, nurturing young golf professionals, and maintaining work-life balance. ...
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Discover the path to success in the golf industry with the GBN University podcast. Hosted by Col. Spencer Clouatre, PhD, this educational series delves into leadership, finance, merchandising, and more. Join us on the journey to greatness. Subscribe now for expert insights and strategies.To learn more about GBN go to golfbusinessnetwork.com
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