Episode 50: Revolutionizing the Modern Contact Center with Ardie Sameti of Scala.ai

Is your call center a "cost center" or a "value center"? In this milestone 50th episode of Funded, Now What?!, host Andrew Lee Miller sits down with Ardie Sameti, CEO of Scala.ai. Fresh off an 8.5 million dollar seed round, Ardie explains how Scala.ai is moving past "bolt-on" AI to create a unified intelligence engine that understands business DNA. What You'll Learn: Data as the Moat: Why the secret to AI success isn't the model-it's how you package your data. Agent Intelligence: How to deploy templatized, industry-specific AI agents that actually solve problems instead of creating loops. The ROI of CX: Turning high-burnout environments into revenue-driving growth engines. Tactical Marketing: Andrew breaks down the "Seed Stage Stack"-how to use niche PR, SEO/GEO, and high-scale outreach to dominate a tiny space before the incumbents catch up. Featured Guest: Ardie is the founder and CEO of Scala.ai, a customer intelligence platform reinventing the modern contact center. A father of three and a seasoned operator with deep domain expertise in regulated industries like healthcare, Ardie brings a "love letter to CX operators" through technology that drives real outcomes, not just hype. 🔗 Connect with Ardie: linkedin.com/in/ardiesameti 🌐 Website: scala.ai About The Show: Funded, Now What?! is the world's leading podcast for startup founders and growth leaders. Hosted by fractional CMO Andrew Lee Miller (@growthexpertz), the show analyzes how the world's fastest-growing startups raise millions and provides the tactical marketing playbook to help them spend it wisely. 📅 Book a Growth Audit: www.growthexpertz.com ▶️ Subscribe on YouTube: youtube.com/@growthexpertz Connect With Andrew: https://www.linkedin.com/in/andrewstartups/  Want to work with us? Email: justin@growthexpertz.com Read "The Startup Growth Book": https://cutt.ly/Ftb3156K Buy Andrew’s Newest Book About AI Marketing :https://a.co/d/0ehCZAIj  #CX #CustomerExperience #AI #ScalaAI #CallCenter #Startups #Funding #B2BSaaS #EnterpriseSales #AndrewLeeMiller #GrowthExpertz #MarTech Learn more about your ad choices. Visit megaphone.fm/adchoices