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by Dan Ryan
Hi, I'm Dan Ryan - entrepreneur, connector, and host of Defining Hospitality.
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What if the most unreasonable thing you can do for your business is make people feel something?
What if a hotel could change the way you see the world?
What if the best sign of great hospitality is that nothing ever gets in your way?
What if the biggest advantage in hospitality design isn't having more options, but fewer, better ones?
"Hospitality is thinking about what people need, what people want, before they even know they need it."
"This isn't really about you. This is about this moment and what the space can provide and what the guest is looking for."
"A good event isn't that someone cried, so it was a good event. It's that people become a little bit more of themselves."
"You can teach someone the skills to operate a system, how to make a bed, how to make a dish. But you cannot teach someone to have empathy, to connect with people, or just be happy."
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Hi, I'm Dan Ryan - entrepreneur, connector, and host of Defining Hospitality.
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