Sumit Taneja, SVP and Global Head of AI Consulting at EXL Service, took one of the most unconventional paths to the top of enterprise AI — and he's got the battle scars to prove it. In this episode, Sumit breaks down real agentic AI deployments, why most enterprises are failing at AI readiness, and the hard truth about what it actually takes to get AI working at scale. No hype. No theory. Just 25 years of hard-won experience distilled into one conversation.
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