The People Playbook

Host: Janessa NelsonGuest: Jade Priest-MaozWhat if the key to maximizing AI’s impact in legal operations isn’t just the technology—but the people behind it? In this episode of CLOC Talk, recorded at CGI, host Janessa Steele sits down with Jade Priest-Maoz, former litigation attorney turned executive coach, to explore The People Playbook—a framework for strengthening the human skills that help legal teams thrive in an AI-driven world.From communication and emotional intelligence to relationship building and leadership buy-in, Jade shares practical ways to build a culture of continuous learning, measure development, and unlock greater ROI from AI investments. Discover why investing in people is just as critical as investing in technology—and how legal ops teams can turn human potential into a powerful competitive advantage.