Free Daily Podcast Summary
CLOC Talk: Daily Summaries Delivered
by Corporate Legal Operations Consortium
Tune in to CLOC Talk every other week to discover thought leaders hailing from corporate law departments, law firms, legal technology enterprises, legal services firms, consulting services providers, and academia. You may just find the meaning of life.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 1 weeks ago18 min
The People Playbook
In this episode of CLOC Talk Live from CGI 2026, host Janessa Nelson, Director of Legal Operations at Attentive, is joined by Jade Priest-Maoz, former litigation attorney turned executive coach and author of The People Playbook. Together, they explore how communication, emotional intelligence (EQ), and leadership buy-in help legal operations teams build a culture of continuous learning and get a stronger return on their AI investments. Tune in to hear how legal ops teams can leverage human skills, from social influence, relationship-building and trust to launch successful AI rollouts.
- 1 weeks ago37 min
The People Playbook
Host: Janessa NelsonGuest: Jade Priest-MaozWhat if the key to maximizing AI’s impact in legal operations isn’t just the technology—but the people behind it? In this episode of CLOC Talk, recorded at CGI, host Janessa Steele sits down with Jade Priest-Maoz, former litigation attorney turned executive coach, to explore The People Playbook—a framework for strengthening the human skills that help legal teams thrive in an AI-driven world.From communication and emotional intelligence to relationship building and leadership buy-in, Jade shares practical ways to build a culture of continuous learning, measure development, and unlock greater ROI from AI investments. Discover why investing in people is just as critical as investing in technology—and how legal ops teams can turn human potential into a powerful competitive advantage.
- 1 weeks ago27 min
Episode 132 - The People Playbook
What if the key to maximizing AI’s impact in legal operations isn’t just the technology—but the people behind it? In this episode of CLOC Talk, recorded at CGI, host Janessa Steele sits down with Jade Priest-Maoz, former litigation attorney turned executive coach, to explore The People Playbook—a framework for strengthening the human skills that help legal teams thrive in an AI-driven world.From communication and emotional intelligence to relationship building and leadership buy-in, Jade shares practical ways to build a culture of continuous learning, measure development, and unlock greater ROI from AI investments. Discover why investing in people is just as critical as investing in technology—and how legal ops teams can turn human potential into a powerful competitive advantage.
- 3 weeks ago26 min
Episode 131 - Navigating AI Governance
Host: Louisa ToyGuests: Colin Levy, Taimur GhaznaviAI is transforming the legal industry—but how can legal departments harness its potential while managing risk and building trust?In this episode of CLOC Talk, host Louisa Toy sits down with Colin Levy, General Counsel at Malbek, and Taimur Ghaznavi, Head of Konexo at Eversheds Sutherland, to explore the evolving landscape of AI governance and what it takes to adopt AI responsibly in today’s legal environment.From breaking down organizational silos and building adaptable governance frameworks to keeping humans in the loop, the conversation explores how legal teams can balance innovation with accountability. They also dive into critical considerations around data privacy, risk management, and client transparency.Where should legal ops teams begin? Our guests share practical, actionable advice: start small, build an inventory of AI tools, and embrace progress over perfection.Whether your organization is just beginning its AI journey or refining its governance strategy, this episode offers valuable insights to help you move forward with confidence, clarity, and control.
- Oct 1, 202621 min
Legal Ops Without Limits
Host: Janessa SteeleGuests: Matt Duncan, Sheila Dusseau This is an episode of CLOC Talk, a podcast for legal operations professionals, recorded live at CGI. The episode takes a global perspective on legal ops, featuring guests Matt Duncan (Head of Legal Ops at Transurban) and Anna Gloski (Executive Manager of Legal & Company Secretariat Operations at IAG), both based in Australia. The conversation explores how legal operations is evolving across different regions, with a particular focus on AI implementation as the top priority for the Australian legal ops community in 2026. Episode 131- Navigating AI Governance
- Sep 17, 202622 min
CGI 2026: AI for Lawyers by Lawyers
Recorded live from the CLOC Global Institute (CGI) in Chicago, this episode of CLOC Talk explores how one global legal team is turning AI ambition into real-world impact. Janessa Nelson sits down with Fabian Otto and Merve Tanner to uncover how they successfully launched an AI literacy program and governance framework that empowers legal professionals to confidently understand AI regulation while seamlessly integrating AI tools into their daily work. From practical use cases and proven change management strategies to bold predictions about agentic AI and the rise of connected legal operating systems, this forward-looking conversation is packed with actionable insights for legal leaders ready to accelerate AI adoption and shape the future of legal operations.
- Sep 3, 202614 min
CGI 2026: Past Presidents: How Legal Ops Found Its Voice
Recorded live from the bustling floor of CLOC Global Institute (CGI) 2026, this episode of CLOC Talk brings together three of legal operations' most respected voices—Jen McCarron, Mary Carroll, and host Mark Ross—for an honest, inspiring conversation about the evolution of the profession. They share the unexpected opportunities, bold career moves, and pivotal moments that shaped their journeys long before legal operations became the thriving discipline it is today. Packed with personal stories, hard-earned lessons, and practical advice for professionals at every stage of their careers, this episode offers an inside look at what it takes to lead, innovate, and thrive in one of the legal industry's fastest-growing fields.
- Sep 3, 202614 min
Riding the Wave: Career Lessons from Legal Ops Trailblazers
This CLOC Talk episode brings together three seasoned legal operations leaders, Jenn McCarron, Co-Founder & CEO of Contracts.ai, Mary Shen O’Carroll, CEO, LegalEng Consulting Group and host Mark Ross, Principal and Growth and Markets Leader at Deloitte for a candid conversation recorded on the floor of CGI 2026. They reflect on the unexpected “right place, right time” opportunities, bold career decisions, and pivotal moments that shaped their journeys in a profession that was still finding its identity. Through personal stories, they share the lessons, risks, and opportunities that shaped their careers in legal operations. Tune in for a must-listen conversation for anyone navigating the evolving world of legal operations.
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About CLOC Talk
Tune in to CLOC Talk every other week to discover thought leaders hailing from corporate law departments, law firms, legal technology enterprises, legal services firms, consulting services providers, and academia. You may just find the meaning of life.
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Frequently Asked Questions
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