In this episode of CLOC Talk Live from CGI 2026, host Janessa Nelson, Director of Legal Operations at Attentive, is joined by Jade Priest-Maoz, former litigation attorney turned executive coach and author of The People Playbook. Together, they explore how communication, emotional intelligence (EQ), and leadership buy-in help legal operations teams build a culture of continuous learning and get a stronger return on their AI investments. Tune in to hear how legal ops teams can leverage human skills, from social influence, relationship-building and trust to launch successful AI rollouts.
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