Free Daily Podcast Summary
Cleinman Connect Podcast: Daily Summaries Delivered
by Cleinman Performance Partners
Owning and running a private optometry practice is challenging—but help is here! The Cleinman Connect Podcast offers valuable insights from independent optometrists/practice owners, practice managers, and industry experts. Each episode features top performers or industry experts who share their success strategies for navigating common business and operational hurdles to grow and enhance practices. From marketing tips and team management to succession planning and financial strategies, our experienced guests provide actionable advice tailored to private optometry practices. Tune in for a new episode on the 1st Wednesday of each month and stay ahead of the curve!Subscribe to the Cleinman Connect Podcast on Apple Podcasts, Google Podcasts, Spotify, and Amazon Music. Whether you're an established owner or manager, or just starting out, this podcast is a valuable resource for practice growth and professional development.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 1 weeks ago21 min
Doctor, Dear Doctor: Why Extra Hours Don't Equal Extra Impact
Anne Chong is the President and CEO of Visual-Eyes, a practice management software provider serving 400-plus eye care clinics across Canada. She joined the company at its founding in 1996, began in client support and implementation, and became an owner in 1999. Today, she oversees daily operations and works closely with managers to streamline clinic workflows. A University of Toronto Engineering Science graduate, Anne brings expertise in operational efficiency, team leadership, and practice management. She also partnered with Cleinman on the work-life balance chapter of Doctor, Dear Doctor.In this episode…Long hours often come with the responsibility of running an optometry practice, but more time spent working doesn't always lead to better results. Without clear priorities and time for personal well-being, productivity can suffer. How can practice owners accomplish more without constantly working longer hours?Anne Chong, an expert in optometry practice management and operational efficiency, believes working smarter starts with recognizing which tasks truly deserve your time. Sacrificing sleep or exercise to squeeze in extra hours can actually reduce productivity the following day, making those additional hours less valuable. Anne emphasizes the importance of setting priorities, delegating effectively, and letting go of unnecessary tasks or unrealistic expectations. By protecting personal time and focusing on meaningful business metrics, practice owners can achieve better results without sacrificing their well-being.In this episode of the Cleinman Connect Podcast, host Kim Carson sits down with Anne Chong, President and CEO of Visual-Eyes, to discuss why working longer doesn't always mean accomplishing more. Anne shares how to prioritize essential tasks, delegate without perfectionism, and make time for personal well-being. She also explores meaningful business metrics, clinic efficiency, and her involvement with the work-life balance chapter of Doctor, Dear Doctor.
- 3 weeks ago31 min
Saving Time, Serving Millions: The Future of Ophthalmic Tech
Zeshan Khan is the Founder, President, and CEO of Xenon Ophthalmics, a medical device company developing wearable technology for more accessible eye exams. With expertise in engineering, product development, and regulatory affairs, he leads innovations including the xoLens and xoExam System, which uses patented Liquid Lens technology to combine diagnostic tests in one headset. Inspired by his father's difficulty completing traditional eye exams, Zeshan works to help providers save time and extend doctor-led care to underserved communities.In this episode…Traditional eye exams can be time-consuming, requiring multiple devices and limiting how many patients a practice can serve. In underserved communities, access to this equipment presents an even greater challenge. How can new technology help eye care professionals work more efficiently while bringing quality vision care to more people?According to Zeshan Khan, an ophthalmic technology innovator with a background in engineering and medical devices, more efficient eye care starts with portable, doctor-led tools. By bringing multiple diagnostic tests into one wearable headset, practices can shorten exams and free up time for more patients. Zeshan points to early testing in South Africa, where a refraction test dropped from three minutes to 30 seconds. With simple training, reliable offline operation, and strong community partners, this approach could help practices improve workflows and extend quality care to underserved areas.In this episode of the Cleinman Connect Podcast, Kim Carson talks with Zeshan Khan, Founder, President, and CEO of Xenon Ophthalmics, about how innovative technology can save time and expand access to eye care. Zeshan explores streamlined eye exams, doctor-led technology, and reaching underserved communities. He also shares lessons from field testing and advice for building nonprofit partnerships that support meaningful outreach.
- Oct 7, 202616 min
Growth, Mentorship, and Lessons in Ownership
Dr. Karine Shaghoyan is the Co-owner of Lancaster Optometry, a California practice delivering comprehensive and medically focused eye care with a personalized patient experience. With more than a decade of clinical experience, she has helped grow the practice from a cold start into an established business while guiding its expansion and distinctive approach to care. Dr. Shaghoyan draws on mentorship, peer collaboration, and strategic support to strengthen the practice, and she encourages other owners to seek guidance early rather than build alone.In this episode…Owning an optometry practice means knowing when to push forward on your own and when to seek support. Mentorship, peer connection, and clear priorities can make growth more focused and sustainable. What helps practice owners move forward with greater confidence?Dr. Karine Shaghoyan, an optometrist and experienced practice owner, believes growth starts with recognizing when what got you to one milestone will not get you to the next. She recommends seeking mentors, consultants, and peer support early, noting that the right guidance can significantly shorten the learning curve. Dr. Shaghoyan’s experience building a cold-start practice also shaped her view that acquiring an existing practice may make more sense in saturated markets. By asking for help, learning from other owners, and focusing energy on what is within your control, practice growth becomes less about doing everything alone and more about making thoughtful decisions at the right time.In this episode of the Cleinman Connect Podcast, Kim Carson talks with Dr. Karine Shaghoyan, Co-owner of Lancaster Optometry, about practice growth, mentorship, and lessons in ownership. Dr. Shaghoyan shares how mentorship and peer support can accelerate growth, why owners need help at key milestones, and what cold-start ownership taught her. She also discusses creating a distinctive patient experience and focusing on what you can control.
- Sep 30, 202621 min
[Optometrist Unleashed] What Public Speaking Teaches Us About Talking to Patients - Part 2
Eli Gladstone and Eric Silverberg are the Co-founders of Speaker Labs, a public speaking training company that helps professionals and enterprise teams communicate with greater clarity, confidence, and impact. Since launching the company in 2016, they have trained professionals and teams at leading companies, including Shopify, Google, TD Bank, and RBC. Both began their careers as faculty members at the Ivey Business School before gaining experience in tech startups. Drawing on backgrounds in teaching and business, Eric and Eli lead workshops focused on presentation skills, storytelling, delivery, mindset, and executive presence, helping professionals overcome speaking anxiety, engage audiences, and communicate effectively in high-stakes situations.In this episode…Effective communication plays a critical role in both public speaking and patient care. The ability to connect with an audience, simplify complex ideas, and build trust can shape how people receive and act on information. What can lessons from the stage teach healthcare professionals about creating better conversations with patients?Public speaking experts Eli Gladstone and Eric Silverberg explain how public speaking principles can improve everyday patient interactions. Their insights highlight the importance of mindset, preparation, storytelling, and taking responsibility for the listener’s experience. Eli emphasizes that strong communication starts with understanding the audience, while Eric shares how honest feedback and intentional practice help people become more confident and effective communicators. These strategies show how skills developed for large audiences can translate into more meaningful one-on-one conversations with patients.In this episode of Optometrist Unleashed, a Cleinman Connect Podcast, Dr. Trevor Miranda chats with Eli Gladstone and Eric Silverberg, Co-founders of Speaker Labs, about what public speaking teaches optometrists about talking to patients. Eli and Eric discuss overcoming communication fears, using self-talk to build confidence, and creating better audience experiences. They also explore feedback, storytelling, and continuous improvement as tools for stronger connections.
- Sep 23, 202623 min
[Optometrist Unleashed] What Public Speaking Teaches Us About Talking to Patients - Part 1
Eli Gladstone and Eric Silverberg are the Co-founders of Speaker Labs, a public speaking training company that helps professionals and enterprise teams communicate with greater clarity, confidence, and impact. Since launching the company in 2016, they have trained professionals and teams at leading companies, including Shopify, Google, TD Bank, and RBC. Both began their careers as faculty members at the Ivey Business School before gaining experience in tech startups. Drawing on backgrounds in teaching and business, Eric and Eli lead workshops focused on presentation skills, storytelling, delivery, mindset, and executive presence, helping professionals overcome speaking anxiety, engage audiences, and communicate effectively in high-stakes situations.In this episode…Optometrists often explain complex information to patients who may be anxious, distracted, or overwhelmed. Public speaking techniques can help make those conversations clearer, more engaging, and easier to remember. What can public speaking teach doctors about connecting with patients?Public speaking experts Eric Silverberg and Eli Gladstone explain that effective patient communication starts with clarity, emotional connection, and intentional delivery. Rather than overwhelming patients with too many options or details, they recommend identifying the most important message and communicating it in a way that gives the words meaning. Eric and Eli also emphasize varying tone, pacing, and body language, while treating communication as a one-to-one exchange even in larger settings. These principles can help optometrists make recommendations more memorable, build stronger patient connections, and communicate with greater confidence.In this episode of Optometrist Unleashed, a Cleinman Connect Podcast, Dr. Trevor Miranda sits down with Eric Silverberg and Eli Gladstone, Co-founders of Speaker Labs, to discuss what public speaking can teach optometrists about talking to patients. Eric and Eli explore clarity, emotional delivery, and one-to-one connection. They also share ways to manage speaking anxiety, avoid monotony, and make messages more memorable.
- Sep 16, 202640 min
The Real Cost of Bad Data in Your Practice
Matt Hickerty is the Reporting Analyst at Cleinman, an optometry-focused business consultancy that helps independent practices improve performance, plan for growth, and navigate transitions. A University of Lethbridge graduate with a Bachelor of Management, Matt analyzes financial and operational data to uncover trends, clarify key metrics, and help practice owners make informed decisions. His work also supports practice valuations by giving buyers a clear, reliable picture of business performance.In this episode…Data is only useful when it’s accurate, consistent, and easy to understand. When the numbers are messy, owners can miss problems, opportunities, and warning signs. So what does bad data actually cost an optometry practice?According to Matt Hickerty, a reporting analyst with a background in quantitative and qualitative analysis, the answer starts with the decisions owners make from numbers they may not fully trust. Clean data can reveal where revenue is coming from, where expenses are climbing, which locations or providers are performing well, and where “leaky buckets” may be hurting profitability. Matt recommends reviewing financials regularly, organizing the chart of accounts clearly, and comparing key performance indicators over time rather than waiting until a sale is approaching. Reliable data also reduces uncertainty for potential buyers, which can strengthen confidence in the business and support a better practice valuation.In this episode of the Cleinman Connect Podcast, Kim Carson talks with Matt Hickerty, Reporting Analyst at Cleinman, about the real cost of bad data in your practice. Matt explains how clean data improves decisions, exposes missed profit opportunities, and strengthens valuation. He also covers financial organization, buyer trust, and why owners should start cleaning up their numbers now.
- Sep 9, 202619 min
From Kindergarten to the Boardroom Part 2: I.C.O.N.I.C. Leadership
Dani Driusso is a speaker, consultant, author, and educator specializing in sustainable confidence, ethical leadership, communication, and community building. Through her work with organizations, she helps leaders and teams strengthen collaboration, build trust, and create more supportive workplace cultures. Dani has connected with more than 400 leaders and educators through her initiatives, speaks nationwide on sustainable confidence and compassionate leadership, and is the author of Get Off Your A$$ & Into Your Life.In this episode…Strong leadership is often built through everyday interactions, not big speeches or sweeping decisions. The way leaders communicate, respond to mistakes, and support their teams can directly shape workplace culture. So what does people-centered, effective leadership actually look like?Dani Driusso, an educator and consultant specializing in confidence, leadership, and community building, offers a practical answer through her I.C.O.N.I.C. Leadership Framework. Built around integrity, communication, ownership, nuance, and capacity and consent, the framework encourages leaders to align their actions with their values, pay attention to what behavior communicates, and take responsibility when trust needs to be repaired. Dani also highlights the importance of understanding different lived experiences and checking an employee’s capacity before adding more to their workload. These habits can help leaders improve team communication, prevent burnout, strengthen trust, and create a healthier workplace culture.In this episode of the Cleinman Connect Podcast, Kim Carson talks with Dani Driusso, speaker, consultant, author, and educator, about building stronger workplace cultures through effective leadership. Dani explores values-driven leadership, behavior as communication, and understanding team capacity. She also shares how thoughtful details can improve the patient experience.
- Sep 2, 202621 min
From Kindergarten to the Boardroom Part 1: Lessons in Confidence & Culture
Dani Driusso is a speaker, consultant, author, and educator specializing in sustainable confidence, ethical leadership, communication, and community building. Through her work with organizations, she helps leaders and teams strengthen collaboration, build trust, and create more supportive workplace cultures. Dani has connected with more than 400 leaders and educators through her initiatives, speaks nationwide on sustainable confidence and compassionate leadership, and is the author of Get Off Your A$$ & Into Your Life.In this episode…Kindergarten classrooms and boardrooms have more in common than they seem. In both, confidence, communication, trust, and the ability to recover from mistakes shape how people work together. What can those shared dynamics teach us about building stronger workplace cultures?According to Dani Driusso, an educator and consultant specializing in confidence, leadership, and community building, adults and children thrive under many of the same conditions: clarity, trust, and space to learn together. Rather than assuming people should already understand expectations, leaders can communicate more clearly, stay curious about different perspectives, and treat team members as collaborators instead of subordinates. Dani also emphasizes that strong leadership means admitting when you are wrong, repairing trust when it is damaged, and working alongside your team when challenges arise. These habits help create cultures where people feel safer contributing ideas, taking risks, and finding meaning in their roles.In this episode of the Cleinman Connect Podcast, Kim Carson talks with Dani Driusso, speaker, consultant, author, and educator, about what kindergarten can teach us about confidence and workplace culture. Dani explores clear communication, collaborative leadership, and rebuilding trust after mistakes. She also touches on finding meaning in your role and showing people what you have to offer.
Get Cleinman Connect Podcast summaries in your inbox
Free AI-powered daily recaps. Key takeaways, quotes, and mentions — in a 5-minute read.
Get Free Summaries →Free forever for up to 3 podcasts. No credit card required.
You Might Also Like
Listeners also like.
Private Practice Playbook
Provides strategies for private practitioners to grow their medical or dental practices and increase profitability.
Consulting Success Podcast
Strategies for building a profitable, scalable consulting business, from client acquisition to team management and marketing that works.
THE PRIVATE BOARDROOM
Explores the psychological challenges and inner growth of high-achieving leaders navigating success, pressure, and fulfillment.
Your Brand Amplified
Explores the strategies and mindsets of successful entrepreneurs in business growth, marketing, and personal branding.
Health Optimization Medicine Podcast
Experts discuss science-based strategies for health optimization, performance, and human potential through targeted interventions.
The Health Continuum
High-performing professionals learn science-based health strategies to sustain energy, focus, and resilience in demanding careers.
King Dems Podcast | Growth Mindset, Leadership, AI and Business Insights
Discusses leadership, AI, and business growth with CEOs and entrepreneurs through practical insights on strategy, innovation, and mindset.
Cornerstone Private Office
Covers tax planning, asset protection, and estate design for business owners and investors building long-term wealth.
Peak Performance Life Podcast
Covers health, energy, and mental performance optimization through biohacking, nutrition, and lifestyle strategies.
Financial Advisor Success
Real stories and strategies from top financial advisors and consultants on building and growing a successful advisory business.
One Part Lion - One Part Lamb with Stephen Scoggins
Leadership advice for founders balancing success, integrity, and faith through interviews with entrepreneurs.
Wellness Dentistry: Oral Health for Longevity with Dr. Katie To
Katie To
About Cleinman Connect Podcast
Owning and running a private optometry practice is challenging—but help is here! The Cleinman Connect Podcast offers valuable insights from independent optometrists/practice owners, practice managers, and industry experts. Each episode features top performers or industry experts who share their success strategies for navigating common business and operational hurdles to grow and enhance practices. From marketing tips and team management to succession planning and financial strategies, our experienced guests provide actionable advice tailored to private optometry practices. Tune in for a new episode on the 1st Wednesday of each month and stay ahead of the curve!Subscribe to the Cleinman Connect Podcast on Apple Podcasts, Google Podcasts, Spotify, and Amazon Music. Whether you're an established owner or manager, or just starting out, this podcast is a valuable resource for practice growth and professional development.
Customized Recaps
AI-powered recaps with compact key takeaways, quotes, and insights.
Straight to Your Inbox
Get key takeaways from Cleinman Connect Podcast in a 5-minute read.
Save Hours Every Week
Stay current on your favorite podcasts without falling behind.
Frequently Asked Questions
What is Podzilla's Cleinman Connect Podcast daily summary?
It's a free AI-powered email that summarizes new episodes of Cleinman Connect Podcast as soon as they're published. You get the key takeaways, notable quotes, and links & mentions — all in a quick read.
How does the Cleinman Connect Podcast podcast summary work?
When a new episode drops, our AI transcribes and analyzes it, then generates a personalized summary tailored to your interests and profession. It's delivered to your inbox every morning.
Is this an official Cleinman Connect Podcast product?
No. Podzilla is an independent service that summarizes publicly available podcast content. We're not affiliated with or endorsed by Cleinman Performance Partners.
Can I get summaries of other podcasts too?
Absolutely! The free plan covers up to 3 podcasts, any in the catalog. Basic raises that to 15, Pro to 40 and Max to 100. Browse our full catalog at /podcasts.
How often does Cleinman Connect Podcast release new episodes?
Cleinman Connect Podcast publishes weekly. Our AI generates a summary within hours of each new episode.
What topics does Cleinman Connect Podcast cover?
Cleinman Connect Podcast covers topics including Business, Management, Entrepreneurship. Our AI identifies the specific themes in each episode and highlights what matters most to you.
Start getting Cleinman Connect Podcast summaries tomorrow morning.
Free forever for up to 3 podcasts. No credit card required.
Free forever for up to 3 podcasts. No credit card required.