Do You Show Up to Monitor or to Support?

In this episode, Jonathan Malm and Jason Young dig into Chapter 5 of Likable Leader, unpacking what it actually means to support and invest in the people you lead. Jason shares the story of implementing a scheduling change that caused 210 volunteers to quit overnight and what his pastoral team said to him in that moment that changed everything. Jonathan reflects on the difference between leaders who show up to inspect and leaders who show up to encourage, and why your team can feel the difference immediately.In this episode, you'll learn:Why the most overlooked form of support isn't resources... it's your visible presence at the right momentHow to identify what actually motivates each person on your team (growth, community, autonomy, or purpose) and why you can't just ask themWhy the leaders who get promoted are often the worst candidates for leadership and how to navigate that shift yourselfHow to show your team real movement toward vision, not just activity that looks like progressWhy acknowledging lost yardage is just as important as celebrating wins and what happens when you don'tThe "blow it up" exercise that helps you reset your vision when you've been running on autopilotWhy over-relying on your most committed volunteers is a quiet form of lazy leadershipPlus Jason makes the case that celebration through the lens of vision (not the lens of the leader) is one of the most powerful fuels a team can have, and Jonathan shares why sometimes the most supportive thing you can do is just show up.