8 Weeks to Increased Profit With Robert Reed of Ergo

The last ten minutes of a service can make or break the whole visit. We invited Robert Reed, founder of Ergo Research and a celebrated educator in professional beauty, to unpack why finishing is so often overlooked and how to turn it into a repeatable system that delights guests, protects stylists’ bodies, and drives real revenue. From the psychology of open-ended questions to the ergonomics of airflow and sectioning, we map a path that makes blowouts teachable, consistent, and profitable. W...