EP 68: Building Trust at Work - Why It Takes Months to Earn and Minutes to Lose

What does it really mean to trust the people you work with and what happens when you don't?In this episode, I take a deep dive into the science and psychology of trust at work. Not trust as a value on a wall, but the real, day-to-day lived experience of it and why it matters far more than most organisations realise.We explore what's actually happening in your brain and body in high-trust versus low-trust environments, why trust is so slow to build and so fast to break, and the invisible behaviours that quietly erode it without anyone noticing. Because low trust isn't just a performance problem — it's a wellbeing problem too.Whether you lead a team or you're part of one, this episode will give you a clearer picture of what trust actually looks like in practice, and some concrete ways to start building more of it.Key TopicsWhy trust is physiological, not just cultural and what the science actually saysThe hidden well-being cost of low-trust environments (including its link to burnout)The invisible behaviours that break trust without people realisingWhat psychological safety really is and how it connects to trustPractical ways leaders and team members can build trust day to dayKeywords: trust at work, psychological safety, team culture, burnout, leadership, high performance, workplace wellbeing, cortisol, vulnerability, accountability