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by Bain & Company
What does it really take to scale AI across the enterprise? How do leaders move from ambition to impact? In Winning with AI, world-renowned AI pioneer Andrew Ng and Bain partner and digital re-invention expert Sarah Elk host candid conversations with global CEOs on the frontlines of AI transformation. Together, they explore the opportunities and obstacles of deploying AI at scale: reimagining operating models, empowering teams, and leading culture change to prepare their organizations for the future. Winning with AI helps leaders of global organizations navigate times of radical change with clarity and vision, uncovering the very human challenges – and opportunities – that transformation brings. About the hosts: Dr. Andrew Ng is an internationally acclaimed thought leader in artificial intelligence. He founded DeepLearning.AI, cofounded Coursera, and serves as an adjunct professor at Stanford University’s department of computer science. He was named one of the Time’s 100 Most Influential People in AI in 2023. Sarah Elk is Bain & Company’s AI practice leader in the Americas, and a leading voice on digital reinvention. She partners with CEOs and senior executives to reimagine how their organizations operate – aligning strategy, operating models, and culture to turn AI into sustained competitive advantage. Sarah is the co-author of Doing Agile Right (Harvard Business Review Press), and her perspectives on leadership and transformation have been featured in the Harvard Business Review and Forbes.
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Carsten Egeriis is embracing AI more than your average CEO. At Danske Bank, he’s spent the last five years bringing the 155 year old bank towards the bleeding edge of AI innovation. They’ve had some impressive customer-facing successes, but he’s the first to say - they’re not done yet.Carsten tells Sarah and Andrew about how AI is improving the experience of customers and bank employees, and how he’s creating adoption and excitement across his whole team. And he debunks the idea that AI is just about cost savings and productivity, advocating that AI is a tool for long term growth.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
In 2011, IBM’s Watson won Jeopardy, changing the conversation about AI forever. But the 15 years since haven’t matched that success. CEO Arvind Krishna joins Sarah and Andrew to share how he’s learning from the company’s past, and changing the IBM playbook. Arvind explains why the era of AI experimentation is over, and why leaders should focus investment on a small number of high-impact areas rather than spread resources across dozens of experiments. He shares how IBM has put that approach to work in areas like HR and enterprise operations. And he makes some provocative predictions about the future of quantum and AI working together, promising that quantum surprises are coming much sooner than many might expect.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
Would you trust an agentic AI travel agent to book your next vacation – the travel journey, the hotel, even the activities? That future might be coming, but it’s more complicated than you might think. Glenn Fogel joins the podcast today to talk about the AI transformation of the travel industry. He is the CEO of Booking Holdings Inc., the parent company of Booking.com, Priceline, Agoda, OpenTable and KAYAK.Glenn shares with Sarah and Andrew how Booking Holdings is using AI to bring a new level of customer care and personalization to their travel journeys.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
Are the popular media fears about AI’s impact on the job market real? And how are those narratives changing how leaders are hiring today?Denis Machuel, CEO of The Adecco Group, a world leading employment agency joins Sarah and Andrew to share the data. With The Adecco Group’s focus on hiring and talent development, he has a uniquely qualified view on where employment is truly headed – and where AI is changing the game. Denis shares his own strategies within The Adecco Group to upskill and automate recruitment duties, and get the company excited to onboard this new moment – putting people first.AI podcast check out the Winning with AI website (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
How do you get ahead, when all of your competitors have access to the same revolutionary AI tools? According to Bob Bradway, CEO of Amgen, it’s by getting a head start.Bob Bradway started his digital transformation at Amgen when he took the helm 14 years ago. Today, driven by AI, they’re transforming every step of their business with forward-thinking and discretion. And looking ahead at agentic innovations, he’s getting his hands on the keyboard to lead from the top. Hear how AI is transforming not just how new drugs are developed, but how the people behind the drugs work and think.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
Leaders developing new tech stacks wonder: should I build, or buy? David Gibbs says: both. At Yum! Brands (parent company of KFC, Pizza Hut, Taco Bell and Habit Burger & Grill), he developed a centralized tech stack that integrates AI into every part of the customer experience. It’s a revolutionary move, but it didn’t happen overnight. David Gibbs shares the decade of evolution it took to bring AI innovation to Yum’s restaurants and franchisees around the world. And maybe more importantly, how he led this transition, prioritizing risk-taking and moving fast.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company Bain & Company X | https://x.com/BainandCompany
What can a leader learn from transforming not just one company, but a portfolio of 90+ companies using AI? Sarah Elk and Andrew Ng are joined by Robert F. Smith, the founder of Vista Equity Partners, whose portfolio spans nearly 100 tech companies. Robert shares the story of launching Vista’s Agentic AI Factory, which is harnessing the power of scale to support transformation across his portfolio of companies. And, Robert shares how he thinks about leading other leaders, and how sharing successes and missteps can help the entire tech ecosystem. Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)
For leaders at the forefront of the AI transformation, Winning with AI is here. Through behind-the-scenes conversation with global enterprise CEOs, Sarah Elk and Andrew Ng will bring you lessons from the frontlines of AI transformations at scale. We’ll hear about the strategies that work, and the stumbling blocks that have tripped up others - so you can avoid them.Winning with AI, new episodes coming soon.
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What does it really take to scale AI across the enterprise? How do leaders move from ambition to impact? In Winning with AI, world-renowned AI pioneer Andrew Ng and Bain partner and digital re-invention expert Sarah Elk host candid conversations with global CEOs on the frontlines of AI transformation. Together, they explore the opportunities and obstacles of deploying AI at scale: reimagining operating models, empowering teams, and leading culture change to prepare their organizations for the future. Winning with AI helps leaders of global organizations navigate times of radical change with clarity and vision, uncovering the very human challenges – and opportunities – that transformation brings. About the hosts: Dr. Andrew Ng is an internationally acclaimed thought leader in artificial intelligence. He founded DeepLearning.AI, cofounded Coursera, and serves as an adjunct professor at Stanford University’s department of computer science. He was named one of the Time’s 100 Most Influential People in AI in 2023. Sarah Elk is Bain & Company’s AI practice leader in the Americas, and a leading voice on digital reinvention. She partners with CEOs and senior executives to reimagine how their organizations operate – aligning strategy, operating models, and culture to turn AI into sustained competitive advantage. Sarah is the co-author of Doing Agile Right (Harvard Business Review Press), and her perspectives on leadership and transformation have been featured in the Harvard Business Review and Forbes.
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